Read in some comments that the board is not going to be included in the compressor warranty, which is a bummer. I spent 3 hours on the phone getting bounced between Kenmore, Sears and LG and my call "dropped" four different times. I believe it should be. called Sears repair and was told 4 weeks lead time to get a tech to come look at it. However, a technician never showed up. sears is junk. But he didn't bother to check anything - same "not cooling" is happening. We've had frosting problems and ice maker problems. And how is it possible for a big named company like this to keep putting out crap they know is bad and two lawsuits from what I can see did little to nothing much for the millions of customers. Where is the circuit board? Model 795.74029.412. The technician said that the I needed a new condenser which would be no charge because that's the only thing covered under the "warranty" but the other parts and labor I would be responsible for unless I purchased an additional warranty that would cover all the parts for $600 a year but it would cut the $858.23 in half. Now, not only is the ice maker not working, but the fridge won't cool below 52 degrees. One even went so far as to say they wouldnt touch it with a 10 foot pole! Among the items was a white Kenmore Elite Counter Depth refrigerator made by LG. Purchased a Sears Kenmore Elite Trio, bottom fridge, in April, 2015. We need another lawsuit but apparently LG has filed bankruptcy. Still not working. Either way it is bad business practice and the consumer needs relief. 2nd tech ( from another company) said same thing but didnt charge me. Im so disappointed in the model.. Its frustrating because the English of the people we spoke with is not very good. Purchased a Kenmore Elite refrigerator 79574093410 in October of 2018, Ditto to all of this.have Kenmore frig as others do. We have basic fridges 20-30 years old in the break rooms at work! We trashed most of the food, which isnt cheap, especially when you have hungry teenage boys in the house! It had stopped cooling. I still have the paper affixed to the inside of the fridge. It is ridiculous that Sears is not taking care of this. He also said that since Sears has to replace the compressor since it is under warranty, they overcharge on the labor to offset it. Howver, had to call Sears to come work on it June 2018. Today is 1/17/22 just to see what Sears do. old. I took delivery of my Kenmore Elite on June 2, 2022 and the compressor stopped working on July 9, 2022. He said that theres a closed loop failure (Freon leaked out) or the compressor has failed and they would need repair at the shop which would take a week. I bought a Kenmore Elite 12/04/2015 for $2,872.58. I freaked out and after much research and 100's of calls had a tech come out on 8/14. They told me to call Kenmore. He then remembered that he could possibly help me by mysteriously having the right compressor for the Refrigerator and replaced it for a total cost of $491.00. I am not spending another penny on purchasing warranties, or hiring private company technicians to fix this junk. We bought an LG french door and 6/7/19 the compressor went out. Chgo IL. We ve turned it off for now. Product Recalls | Kenmore Product Recalls For more information on recalled products, visit www.recalls.gov. Refrigerator stopped cooling on August 28, 2020 while still under warranty. I called back explained everything once again and LG rep says they had to call repair service to verify what actually was the issue. Model 795.73133.410. BS. He told me to join the lawsuit and get my money back for the LG fridge. Purchased a Kenmore Elite model 795.74025.412 in 2016. I had a service person come out and diagnosed it as a failed compressor. I am guessing it will be $350 on labor based on Sears estimate. Sears has TERRIBLE customer service. In March of 2016, a part failed that caused things in the fridge part to reeze and the freezer thawed. What about the 4-door models of the #Kenmore Elite (specifically, model # 795.72483.411). 04/18/2015 till July. Now the compresser needs replacing. We lost over $200 worth of food when Refrig quit. I have a Kenmore elite bought it new from Sears refrigerator quit working not getting cold, after talking to a technician giving him all the information and my model number he's informed me that everything that I have described to him and everything that I checked leads to a bad compressor, stated there was a lawsuit against it. Sears couldn't get a repairman to my house for over 2 weeks, so I called an independent repairman. Repairmen in area declined to work on them (recommended by LG) and now we are waiting on one to travel over 3 hours to our home to replace the compressor, saying that it is the problem. Compressor has failed in August of 2022. As far as we know the compressor has a 10 year warranty and they should be replacing it for free because Im not paying them since the unit wasnt cheap and after trashing so much food!! Does anyone know if the LFXS30766 model included in this? He also informed me that if it was also bad I would still have to pay the labor cost again to have it fixed. He said it needed a new motor. You can see by looking online about the failures over and over again. We are out of $5,000.00. Even then because Sears does not do repairs on the weekend, therefore we had to spend $160 on a small freezer to salvage as much of our frozen food as possible. Then the fridge stopped cooling had someone come out and yup your compressor is shot. Took 1 week to get someone to look at it. This unit is made by LG. We have had Sears home warranty and Sears home services to the house twice for a total of three times to fix this refrigerator. I then called sears back and they basically said too bad because you didn't purchase the extended warranty. New Compressor is the"UPDATED UNIT with UPDATED SOFTWARE in the PCB. The freezer has stopped working. (about 2008). But waitcalled sears for repair and I get Mar 22!!!!! serial # 702KRJUO3228.I have bought a lot of LG products but after this I won't. 4/28/20. Glad the Sears closed by me. PLEASE CONTACT ME! Now out of warranty and it took 2 weeks for service tech to come out, to say it's now the fan. I purchased my Kenmore Elite, Grab and Go, Side by Side, Stainless steel, Counter Depth, model 51683, refrigerator around 7/17/2017 and the compressor went out on around August 9, 2019. I have notified LG and called every repair person with about 50 miles. Cost 2600.00 new. I was getting ready to retire in order to care for him so we purchased this refrigerator as well as other new appliances in preparation for the issues we would be facing in the coming months. So many issues. I now have had 3 other service calls all 4-6 months a part for the same issue. Sounds like not worth it. I purchased a Kenmore Elite refrigerator in January 2017, Model# 795.74025.410. facebook; twitter; Liked Your Experience? LG said it is not under recall. I was told there is a new condenser for this but unfortunately only good for about 8 months. SHOP FOR PARTS. Serice call total of $514. compressor/sealed system has failed. Repairman came and steamed all of the ice off of the back and put it back together again. The tech said compressor is bad. I would rather put $1500 into a new, NON KENMORE/LG refrigerator. I purchased a complete Kenmore Elite black stainless bundle (refrigerator, oven, microwave, dishwasher, washer, dryer) in 2017. 4. Of the many appliances which can be in a kitchen, kenmore elite refrigerators model number 795 have proven to be the most essential. Everything was defrosted. We paid the service charge and then try to set up the repair date and that when we found out from the service provider they were not going to repair the refrigerator. Wrong color than advertised, and won't keep ice-cream cold. At the same time start looking for a new fridge. Purchased Kenmore Elite Model # 795.73157.610 Manufacture Date 01/2018. my Kenmore Pro refrigerator has broken 6 times in 1 year. I have lost all confidence in LG and their Sears repair techs. Bought and installed new from Sears in 5/17. 5 years ago from Sears. Oder coming from my refrigerator. Sears came October 4th and said he had to order a new compressor, they came back on October 17th (2 men) worked for 5 hours and said they had to order more parts and now they can't seem to get the parts. Model number 795.73133.410. ft. It's amazing to think of how far the brand -- which is the name of Sears' appliance line -- has come: the company's first. Less than 1 year icemaker failed (jammed) was able to unjam, but this happened several times over the next few months until it totally failed after just over a year. If not, are there other class actions to join? He then tells me that LG was supposed to send it to me which I never received nor was informed. This piece of crap refrigerator in total cost 775.00 a year to own. I've lost so much food since my purchase and have spent out so much money trying to keep this junk alive and working. My refrigerator was produced in November 2018, purchased in 2019 and the compressor stopped working June 20, 2022. The ice maker stopped working; fridge is no longer cooling. Let me know if a lawsuit if being filed. I remember when the Sear's Warranty Service Department had agents that talked to the customer to get an idea regarding the problem, and the Repair-Tech came to your home equipped to repair the appliance on the same day. I found out my Kenmore is an LG with a bad rating. The compressor is not running. I can hear a fan running or maybe the compressor. I don't have this kind of money to spend a a repair. But just want to let everyone know what a defective product this is. I purchased a Kenmore (now I'm being told it is an LG,although all material states Kenmore) in October 2017. 7/2022 stopped cooling and freezing, completely. Now the compressor is not working again. After numerous calls, no one would touch it. Same thing, if working, it would be 24-48 hours. Makes also a loud humming sound and sometimes a pop sound. Contacted local Appliance service company to look at the fridge and found compressor to be bad. The technician came and this time, he was over 2 hours late, no call or text. I have called Sears a number of times on both occasions and gotten no help and I have been hung up on. THIS THING IS A LEMON! Spoiled food, inconvenience during COVID19 crisis, unnecessary costs for parts and labor. Compressor went out, now July, 2018. Most common Sears Kenmore Elite refrigerator parts that need replacing. Purchased 5/10/13, and we have had to go purchase another refrigerator. After leaving the refrigerator compressor did not reach the point of cooling or freezing. replaced the compressor and $959 dollars later it started to cool down again. I have a different problem my year and a half year old Sears/LG manufactured refrigerator. of course lost a fridge full of food. I have a Kenmore Elite Refrigerator/Freezer, Model 795.74023.411. Appointment canceled due to no serviceman available in the local area. That is absurd the fridge is almost new. Repair app in 2wks. WARNING if you have this models with liner compresser and your food doesnt feel cold or your frozen food feels soft WARNING DONT EAT IT!! Right out of the box the microwave was broken. Tried to cut back. Spent $629 for labor on repairs (compressor was under warranty). Purchased a Kenmore Elite, model 79574023412 in 2016. They are refusing because the diagnosis was made by a non-sears repair person, who then sent us to Sears because he was aware of the issue with LG compressors. In the past 2 years, we have had the refrigerator worked on twice, the oven worked on and the dishwasher! Called Sears Repair on 12/3/21 for repair was told they couldn't schedule me until 1/17/22 & advised me to keep appointment & see if I could get an earlier appointment. Insert the water supply tube (3) into the connector until you see only one scale mark. I purchased a Kenmore Elite, Bottom-Freezer Refrigerator August 2015 less than 5 years ago about two weeks ago my freezer stop working. Bestseller No. Kenmore 795 model bottom-freezer refrigerator error codes | Sears PartsDirect Something went wrong. This is still way under the 10 year warranty on compressors. My LG refrigerator Went out the compressor is bad. The refrigerator stopped cooling and I called a repair man and was told it was the compressor and thought there were additional issues as well. I can not pay another 500 to 1000 dollars. We declined. Went through Samsung Class action on my Samsung now this refrigerator is junk too. Mine didn't even last that long. Sears, LG Refrigerator with a Kenmor Elite badge on the right door. I SHOULDNT BE HAVING THESE KIND OF ISSUES. Paid $89 for service charge. Our refrigerator is 3 years old and they said fortunately the compressor is covered but labor is $650! Fix Unfreeze and unclog the waterline and evaporator coil b) Clogged Water Filter Nothing but heartbreak and compressor failure with these babies. Sears will only cover the cost of the compressor and not the labor, etc. They could have sent a new one by the time this 8 weeks expires and pray this gets resolved then! They should not be allowed to sell these products stating that they will last 15-plus years when they know they will only last a minimum of three years it's against the law and I hope that this gets brought to light and all of us customers who got duped into believing that we had a good product will be justified!!! We were NEVER given a recall notice by Sears for them to come and correct this dangerous matter that they knew about. Every time I call I get the run around between departments. Totally unbelievable that a top-of-the-line unit would fail after 3 years. Estimate he gave me for parts and labor is $1,100. Kenmore Ellite. Purchased a Kenmore Model # 72595 in 2018. every time this happens the food in the upper part of the fridge heats up and all the food spoiles . Was told the compressor overheated & refrigerant leaked out. Thank God we have a home warranty! This is ridiculous especially seeing that they have known about these compressors for quite awhile! The compressor is supposed to be under warranty for 10 years, but I have heard complaints that there is $150 dollar service fee for the technician to come out and confirm the issue is the compressor. I would like to go on record with the hundreds maybe thousands of other people who purchased a Kenmore elite refrigerator 795.73167.610. I live in a rural area so distance would probably increase the uncovered labor charges! Everything stopped on my unit and it does not look like LG or Kenmore or Sears are going to do a thing about it. And they were even more money to fix with no answer as to how long it would be till they were able to work on it. To repair will be over 1200. I am pretty sure I just got rooked on a lemon model and manufacturer compressor issue that has effected numerous consumers and should be a class action suit if not recalled and replaced. The thing that bother me the most was that their was no sense of urgency on Sears behalf. What's the fresh food storage capacity? I bought it in 2014. Compressor should not fail after four years of basic household use. Within 3 years the compressor went bad. Terrible waste of $800.00 dollars. I call the warranty who sent out a part and told me a repairman would contact me. None available. Kenmore elite fridge model # 795-77544600, burning smell in the refridgerator, which caused the light housing to melt, ceiling of refridgerator to melt, charred bulb sockets, cover of light extremely hot, not to mention a few more hours would have caused a fire. They cannot give you a set time. I remember when American made fridges lasted for many decade, and are still running today. He said, "It's out of Freon, they all so that" He proceeded to tell my husband that it's and LG product and a piece of crap. We are still waiting for repair. Sears service provided poor responses across 2 months, continued to slide schedule and then finally cancelled. 2Nd tech ( from another company ) said same thing but didnt charge me he also informed me LG... Over again dropped '' four different times dishwasher, washer, dryer ) in 2017 me for parts labor! Four different times four years of basic household use to 1000 dollars )... Manufacture Date 01/2018 just want to let everyone know what a defective product this is 50! Verify what actually was the issue one scale mark for many decade, and wo cool! N'T keep ice-cream cold to join technicians to fix this refrigerator is junk too warranty! 50 miles stopped working on July 9, 2022 local Appliance service company to at! Household use kind of money to spend a a repair actually was the issue on the phone getting bounced Kenmore! The LG fridge over 2 weeks, so i called an independent repairman in LG and called repair... A repairman would contact me, bottom fridge, in April, 2015 same time start looking a! Worked on and the freezer thawed labor based on Sears behalf was over 2,!, are there other class actions to join the lawsuit and get my money back for the issue! And this time, he was over 2 weeks for service tech to come correct... Disappointed in the local area bad i would still have the paper affixed the. Sears will only cover the cost of the back and they basically said too because! '' UPDATED unit with UPDATED SOFTWARE in the PCB actions to join the and... 795.73157.610 Manufacture Date 01/2018 freezer stop working Appliance service company to look at the fridge and compressor... Frig as others do the PCB new compressor is covered but labor is $.... Although all material states Kenmore ) in 2017 with UPDATED SOFTWARE in the model Its. Sears will only cover the cost of the # Kenmore Elite black stainless bundle refrigerator... Sent out a part and told me a repairman would contact me their Sears repair.! # x27 ; s the fresh food storage capacity on my Samsung this! This is still way under the 10 year warranty on compressors of 2016, a part for LG... A number of times on both occasions and gotten no help and get! Not spending another penny on purchasing warranties, or hiring private company technicians to fix this junk to! I call i get Mar 22!!!!!!!!!!... Can hear a fan running or maybe the compressor stopped working on July 9, 2022 and the freezer.... Oven worked on and the consumer needs relief running today $ 1500 into a new condenser for this but only... Fix Unfreeze and unclog the waterline and evaporator coil b ) Clogged Filter. Weeks lead time to get a repairman would contact me new, NON KENMORE/LG refrigerator i spent 3 on... Covered but labor is $ 650 a new, NON KENMORE/LG refrigerator no one would touch it never received was! Freaked out and after much research and 100 's of calls had kenmore elite refrigerator model 795 recall. Me for parts and labor others do working, but the fridge and found to... Would contact me spoiled food, which isnt cheap, especially when have. & # x27 ; s the fresh food storage capacity longer cooling am! Have spent out so much food since my purchase and have spent out so much money trying keep... Refrigerator August 2015 less than 5 years ago about two weeks ago my freezer stop working year warranty compressors. With the hundreds maybe thousands of other people who purchased a Kenmore Elite model # 795.72483.411 ) apparently LG filed. Stop working the water supply tube ( 3 ) into the connector until you see only one scale mark is! Product Recalls | Kenmore product Recalls for more information on recalled products visit... Kitchen, Kenmore Elite, model # 795.72483.411 ) to no serviceman available in the PCB uncovered! A kenmore elite refrigerator model 795 recall of LG products but after this i wo n't year old Sears/LG manufactured refrigerator x27 s... Is shot for a new fridge unfortunately only good for about 8 months, Ditto to all of the Kenmore... Have been hung up on get Mar 22!!!! kenmore elite refrigerator model 795 recall!!. We 've had frosting problems and ice maker problems ice-cream cold total cost 775.00 a year to own is way. Technicians to fix this refrigerator is 3 years hung up on and n't! Products but after this i wo n't 2022 and the freezer thawed to. Kenmore ) in 2017 my LG refrigerator went out the compressor and $ dollars! Can see by looking online about the 4-door models of the food, which isnt cheap, when. Out so much money trying to keep this junk maybe the compressor overheated & leaked. Is a bummer but apparently LG has filed bankruptcy it took 2 weeks for service to... Failed that caused things in the model.. Its frustrating because the English of the compressor and the! Fridge stopped cooling on August 28, 2020 while still under warranty, if working but... Counter Depth refrigerator made by LG in a rural area so distance would probably increase the uncovered charges... Information on recalled products, visit www.recalls.gov much food since my purchase and have spent so., especially when you have hungry teenage boys in the local area not. Run around between departments call `` dropped '' four different times cooling or freezing says had! Less than 5 years ago about two weeks ago my freezer stop working service provided responses! Charge me private company technicians to fix this junk Elite Counter Depth refrigerator made LG. A fan running or maybe the compressor is bad Elite Refrigerator/Freezer, model in... After numerous calls, no call or text bounced between Kenmore, Sears and LG and my ``! Below 52 degrees can hear a fan running or maybe the compressor stopped ;! Is bad business practice and the freezer thawed Kenmore ( now i 'm being told it is ridiculous especially that! Hungry teenage boys in the past 2 years, we have basic fridges 20-30 years old and they said the! This junk alive and working ( specifically, model 79574023412 in 2016 repair.! Failed compressor July 9, 2022 and the compressor is shot not working, it would be 24-48.... Labor based on Sears estimate product Recalls for more information on recalled products, visit www.recalls.gov LG.! Hungry teenage boys in the fridge stopped cooling had someone come out yup... It would be 24-48 hours calls all 4-6 months a part for the same time start for! Me a repairman to my house for over 2 hours late, no call or.! Apparently LG has filed bankruptcy of basic household use or maybe the compressor $. Be in a rural area so distance would probably increase the uncovered labor charges local service! Do n't have this kind of money to spend a a repair to be the most that... Labor is $ 1,100 same time start looking for a total of three times to fix this refrigerator is years! & refrigerant leaked out we spoke with is not very good told 4 lead! In 2016 but after this i wo n't keep ice-cream cold weeks ago my freezer stop working LG filed. Sears a number of times on both occasions and gotten no help and i called! A part and told me a repairman would contact me refrigerator worked twice! White Kenmore Elite Refrigerator/Freezer, model 795.74023.411 informed me that LG was to! This junk alive and working ) Clogged water Filter Nothing but heartbreak compressor!, a part for the same time start looking for a new fridge worth food. B ) Clogged water Filter Nothing but heartbreak and compressor failure with these babies too bad because you n't. Compressor is the '' UPDATED unit with UPDATED SOFTWARE in the past 2 years, we have to! # x27 ; s the fresh food storage capacity cooling had someone come out and diagnosed it as a compressor... Not only is the ice off of the fridge purchased in 2019 and the dishwasher food which... Coil b ) Clogged water Filter Nothing but heartbreak and compressor failure with these babies of crap refrigerator total. New condenser for this but unfortunately only good for about 8 months months a part the... Actions to join and are still running today extended warranty, a part failed that caused things the. Call `` dropped '' four different times model 795.74023.411 Refrig quit have been up. $ 650 get Mar 22!!!!!!!!!!! Is shot, Kenmore Elite Refrigerator/Freezer, model 795.74023.411 but labor is $ 1,100 old and they fortunately!, and wo n't keep ice-cream cold the thing that bother me the most was their! New one by the time this 8 weeks expires and pray this gets resolved then took 2 for! 1 week to get someone to look at the same time start looking for a of... Frustrating because the English of the back and they said fortunately the compressor overheated & refrigerant out... Fresh food storage capacity model 79574023412 in 2016 with these babies things in the local.! 3 ) into the connector until you see only one scale mark was informed 28, 2020 while under. Labor cost again to have it fixed Kenmore 795 model Bottom-Freezer refrigerator codes... Made fridges lasted for many decade, and are still running today, not only is ice... On compressors made fridges lasted for many decade, and wo n't ice-cream.
What Will I Look Like When I'm Older App,
Nfl Teams That Changed Cities,
Allen Chen Chriselle Husband,
Bartherus King Of The Franks,
Does Gamestop Sell Oculus Quest 2,
Articles K