Protect your home with this U-Bolt Pro 6-in-1 Bluetooth Enabled Fingerprint Smart Deadbolt Door Lock. For about a week, when I have come home, I place my fingerprint on my Ultraloq and get authenticated. My model is ul3 bt. It seems they stop the functionality to make sure customers buy another product If the sensor wont work, it wouldnt work to add new fingerprints, but it work for enroll and read the fingerprints Its strange. No wiring and no drilling; Connectivity: Bluetooth, WiFi (Ultraloq Bridge is required) Identification Mode: Fingerprint, Code, and Bluetooth; Fingerprint Sensor: 360 Live Capacitive Sensor / Max of 120 fingerprints Try turning off and restarting your phone. Remove. ultraloq u bolt pro troubleshootingBuy this product: https://amzn.to/2PwK4c0About this product:===============6-in-1 Keyless Entry Smart Lock: Fingerprint + Anti-peep Keypad + Smartphone + Auto Unlock + Shake to Open + Mechanical KeyAnti-peep Keypad: You can type in any number of random digits, and can still gain access as long as the 1 correct password is embedded in the longer set of numbersAuto lock / unlock: Locks automatically as you leave and unlocks when you arriveShare the Access to Your Home: Grant access to your family, guests or service people via a code or an eKey for permanent access, specific dates or periods of timeSecurity: Dual Data Encryption make it impossible to unlock your door without your permission Assign a one time access for a single entry into your home. Please keep at least one key in secure location outside of your place. Check the battery. In most cases, this involves disconnecting power from the lock and turning down its sensitivity using a screwdriver or Allen wrench. We partner with OnTech, who are independent of U-tec. Enable Auto Lock feature and the lock will relock automatically. OnTech provides nationwide smart device installations by highly-trained experts. One of the most common Ultraloq U-bolt Pro lock problems is that the fingerprint scanner wont work. If this does not work, check that your phone has enough battery power by turning on its battery-saver mode (if available). hours. - Keypad is very reliable users any time you want. Tri-color LED Indicator will flash RED 3 times along with 3 beeps when the lock is activated. Everything about this lock is great, except two things: Please contact customer support before returning the product to the store. Its also possible to use it with Alexa and Google Home devices. Backup mechanical key for emergency override. Best Prices Today: U-Tec UltraLoq U-Bolt Pro. The American National Standards Institute(ANSI) have developed durability, strength and performance standards for every type of door hardware on the market. No wiring and no drilling. Use an external battery to activate your lock even when the batteries are dead. Just enter any 16-digit code, as long as a correct code is included in what you entered, you can open the door. My finger print works, says the door is unlocked and it doesnt open the lever is as if the door is locked. This includes the location, Bluetooth, Camera, and so on. Your input is very much appreciated. How can I unlock U-Bolt Pro if battery runs out? My fingerprint on my device doesn't work at all. Then, after entering my home the door will lock/unlock itself. Make sure the lock is in Factory Default Mode. Share it with your friends so they can enjoy it too! Also, check for any debris lodged in your locks bolt hole. App is almost useless. I do the same thing, I would much prefer that the access to the lock was local, but sometimes there isnt much choice. This isnt as big a drawback as it sounds, as if you send an IFTTT lock/unlock command, you do get a lock/unlock IFTTT event (even if the lock is already locked/unlocked) so you can tell if the lock is locked or not via this workaround. Works with Alexa and Google Assistant for voice control and even IFTTT. Pair the lock in the App and start to use it. 2) The app takes a really long time to connect to the lock. You will receive an email once it's back in stock! Ultraloq U-Bolt Pro fingerprint stopped working. It is recommended to use U-tec App to program your lock. It wont take you more than a few minutes to narrow down the problem. Awesome features! U-Bolt Pro Z-Wave has Z-Wave Plus to work with Z-Wave hubs like SmartThings, Habitat etc. With 6 active people living at home, it is super convenient. Shows you authorized or denied access, Bluetooth connectivity status, battery status etc.Ultraloq Button And all this despite it being one of the most compact, door decor-friendly models on the . Read more posts by this author. Ours does the same for my husband, mine on the other hand works fine.. Start by limiting the errors to the channel band. If youre hearing a clicking noise coming from the lock, then it is highly probable that the screws are overtightened. Latch 5 Fingerprint Latch 5 NFC UL3 BT (2nd Gen) Lever . The professional installer connected to you is not an employee, subcontractor, or agent of U-tec. ; Smartphone App Control From Anywhere: Lock or unlock, share Ekey, check door status and log record.Connectivity Protocol:bluetooth,wi-fi.Note: Measure your door's backset, cross bore and thickness to ensure you find the right fit.Note: Measure your door's backset, cross bore and thickness to ensure you find the right fit. Find many great new & used options and get the best deals for Ultraloq Smart Deadbolt U-Bolt Pro & UB01 V2.08 Keypad, Fingerprint, Bluetooth at the best online prices at eBay! My fingerprint stopped working all together as well deleted and Reset lock, re-added fingerprint (which seemed to work). Can anyone thats out of warranty state that their fingerprint reader still works? Youre not liable for any delivery damages. If you dont have a working battery or have been removed from the lock for over two weeks, replace it with a new 4AA alkaline battery. You can also try turning off both the phone and lock for 10 seconds and then turning them back on again before trying to connect them. Did someone else try using their fingers before yours? It works well. Several options to unlock, but not all work great. Emergency Key Override can be used when the battery is dead. I wonder if the new frame ware update messed it up. LED Indicator Turns red when door is unlocked. True keyless entry via Fingerprint ID, code, or smartphone bluetooth proximity sensor. Please replace batteries. The optional Wi-Fi Bridge upgrade allows you to control the access to your door while you're away from your home and monitor all activity remotely. Key pad seems dead. Or you can also view the webiste directly. Overall, I am happy with the product and will be purchasing more for some doors at work. Experience our 360 Live Fingerprint ID powered by AI self-learning fingerprint algorithm, which improves over time. The Ultraloq U-Bolt Pro Wi-Fi Smart Lock ( available at Amazon for $199.69 ) offers more modes of entry than just about any other smart lock. You can see Backup Key Hole inside. notification when someone opens your door. There will be low battery alert on the lock and App when battery is low. Cuts, burns, and other injuries may prevent Ultraloqs ability to recognize your prints properly if theyre too deep or otherwise abnormal. If you have trouble enrolling one finger, try another. I have a support ticket open, but I dont hold out much hope and its over 18 months old, so not under warranty any more. Is there dust or dirt on the scanner? Check if there is an error code on the LCD screen of your device by pressing and holding down button 3 for 5 seconds. If you want a secure, reliable, convenient, and intelligent door lock for your home door, look no further than the Ultraloq U-Bolt Pro. We are glad to be here to help you. The Ultraloq's U-Bolt Pro measures just around 2. . Step 2. @Bunn Please check your email. Recently though the fingerprint reader is not responding at all. Others, like the housekeeper, have their own keycodes. It Unlocks When You Approach Your Door. The lock functions locally, and via Bluetooth, so the only real concern is someone hacking the cloud. Very good lock/app initially. The new lock is much faster, and so far (two weeks) has not gone offline yet. The simple installation takes minutes and only four screws. The site uses cookies to provide you with a great user experience. Confirm that your lock is connected to WiFi and that you have internet access. No. Reset Button Please let me know how to fix it. No idea why they came up with this. . Mine too. Make sure youre using the correct code on your UL3. If none of these steps work, you may need to reset the lock by holding down both buttons (A1 & A2) on your Ultraloq UL3 remote control until a bright green LED light appears at both ends of the device. You can also try adjusting your sensitivity on some lock models (the UltraLux and Pro). So, in this post, I will show you the most commonly requested Ultraloq U-Bolt Pro problems and offer the most suitable Ultraloq U-Bolt Pro troubleshooting solution for users. You can also try clearing the app data. My fingerprint scanner also stopped working. The problem is that you only get triggers with certain lock/unlock events and not others. Installation issues are more related to the alignment of the lock and tightness of the screws. A few quick fixes you can follow first, make sure that the model number is correct and there are no typos. Most of the time, it is not that difficult to isolate these Wi-Fi errors. 2019 U-tec Group Inc. I will try to unlock it multiple more times, even from the app, and each time it will try and make all the right sounds, but not actually do it. The Ultraloq U-bolt pro also has an alarm feature that can be activated when someone tries to tamper with the lock. Strongly suggest better developers or better QA before releasing to the public. Share it with your friends so they can enjoy it too! The lock alone garnered at least 3 stars from me. App is almost useless. True to its name, Wi-Fi comes standard on the new U-Bolt, a big improvement over its Bluetooth-only predecessor. You can always contact Ultraloq customer support, and they will make it effortless to get through all of these fixes. You can see a Log of whos entered and exactly when they did If the keypad is damaged or some buttons are unresponsive, the only reasonable thing to do is to forward a warranty claim. I have to instead rely on using my fingerprint. Whats up? I have OwnTracks on my phone to determine location/presence and control them via a secure connection to an MQTT broker that's in my house. Please keep Bolt unlocked and press "0" button for 3 seconds until LED turns green and "0" button blinks. Especially since I can register fingerprint scans using the app and fingerprint reader. Working internet and Wi-Fi is required. I have found some issues but realized that it was with my door rather than the unit. If it still does not work, try restarting your device by switching it off and then back on again. Check to make sure that you are entering all of your unlock codes correctly, and make sure there arent any spaces between characters (for example, 12345 instead of 12345). Here are the updated firmware steps: Keep your phone near your lock, with the U-tec app open throughout the update. Fingerprint Identification 2nd Gen fingerprint sensor. Note: Restart the lock, don't reset the lock. How It Works; Help. optional Bridge. Connect a 5V power bank to activate the lock temporarily. No response at all. To extend your coverage further, purchase Ultraloq Smart Lock Extended Warranty. You can also look at the BT advertisement packets, as they give the lock state as well (locked/unlocked). They dont want work in this trouble, the easy way is people buy other bad service. nothing. Only works ~20% of the time at best. The differences are purely cosmetic, so the lock can be matched to your decor. Its compatible with most smartphones and tablets, including but not limited to iOS and Android phones/tablets. The Best Smart Locks. Fast fingerprint reader: The U-Bolt Pro features a self-learning fingerprint algorithm powered by AI, with a 0.3-second unlocking speed and 99.8% accuracy. Another common issue that users might face with Ultraloq is having trouble getting it connected with the mobile app. No issues with the passcodes. The only real problem is that the U-Tec IFTTT applets are not great. Normal User can always unlock via fingerprint, code or App. For instance, you can program the door to automatically lock when your front door security camera senses motion or sees a person. Nobody has a key to the front door which means everyone can get in and out without issues and no longer a need to hide a spare key. No matter you want to replace your old hotel lock with new RFID hotel locks or want to buy RFID hotel locks for your new hotel, ACSLocks can always provide the most suitable solution. For $199 it's a true steal as compared to some of the competing products on the market. Ensure that all your battery covers are snapped in tightly so they dont come off while using or transporting the product. The fingerprint reader works well normally but struggles when your fingers are wet. remotely with no monthly charges. You can work with them, but they are very limited/weird in what they can do. The lock itself is available in three different color patterns: all black, satin nickel, or a black and nickel two-tone combo. Measure to confirm that the backset is either 23/a" or 23/).' (60 mm or 70 mm). If another person was trying out the lock first (like at an office party), their fingerprints might still be stored inside even after resetting back to factory defaults this would cause them not to be recognized as valid users again later when trying out yours afterward! They offered a 30% discount to purchase new lock. Create an account to follow your favorite communities and start taking part in conversations. This is the most common model of Ultraloq U bolt, which can be used to mount an intelligent device in both horizontal and vertical fashion. or without phone. Ultraloq Tech support said it's an electronic issue and warranty is expired. But if the fingerprint is still not scanning, then you should try power cycling your lock and reset it to factory default to remove any minor bugs that you might be facing. By using u-tec.com, you accept our use of cookies. Try to loosen the screws on the mounting plate and deadbolt by hand until they come off ultimately, then reinstall them in their original positions. Fingerprint reader is located in the middle of Ultraloq U-Bolt Pro. You will receive an email once it's back in stock! U-Bolt Pro supports maximum 1000 logs. You can contact them by calling on their toll-free number: 1-844-HEY-UTEC. your smartphone. Everything about this lock is great, except two things: - Fast and hassle-free replacement Service. Customer reviews and photos may be available to help you make the right purchase decision! Make sure that the device is not in direct sunlight for the whole day. I changed the batteries and it now works great. I thought, maybe now I can finally query the lock to see if it is locked or not (yes there is no IFTTT applet to tell you whether the lock is locked or not). A smart lock lets you go key-free and control your lock from afar. It allows you to unlock, share Ekeys to your guests for scheduled access, view access logs from anywhere and control the lock via Amazon Alexa, Google Home, SmartThings and IFTTT. www.u-tec.com/lock/U-bolt_pro/guide, Please watch our easy step by step User Guide video before attempting to use your Ultraloq U-Bolt Pro Smart Lock. The Schlage locks app connectivity is LIGHT YEARS better. The IFTTT triggers now seem to be 100% reliable (which they were not before). I have placed new batteries in the device and have tried resetting it. Has anyone been able to fix theirs? But if the 'fingerprint reader not working' issue comes after a Windows update, you can click View update history. Delivery man, contractors or service people. How to adjust the lock orientation of U-Bolt Pro? Connectivity. Ultraloq, the most trusted brand of smart locks. @Grabow please check your email to find our reply via the ticket number 105609. Ultraloq U-Bolt Pro: Most versatile with 6 ways to unlock. You may need to replace this bolt if it is damaged or worn down after extensive use. It seems odd that just a couple months after the warranty expires that my lock fingerprint readers stopped working. To be honest I have several magnetic sensors on the front door already, one more isnt a big deal. Like any other modern home appliance or device, Ultraloq has many settings that allow you to customize its behavior according to your needs and preferences. To ensure the best service, please register your account at www.u-tec.com/register.html. Smartphone app allows for keyless entry, user management, record logs, and eKey access. 1. This will take between 3-5 seconds. Ultraloq online support center: https://support.u-tec.com/hc/en-us. This sensor should be in place and adjusted correctly. Awesome features! - Fast and hassle-free replacement Service. Limited by date and hour. It does nothing when anyone places a fingerprint on the fingerprint scanner. Please use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. This started a day ago. Use the backup key to unlock.Solution 2. Please note that ShineACS Locks is just writing the Ultraloq U-bolt Pro lock troubleshooting article and providing possible handling suggestions, not offering after-sales service. Air; Compare all smart locks Accessories. You can grant visitors temporary codes or Ekeys for scheduled access. Let you truly say goodbye to keys with ULTRALOQ 360 Live Fingerprint ID powered by AI -self learning fingerprint algorithm. Follow the instructions in sequential order! UltraLoq U-Bolt Pro - Fingerprint Door Lock. Check for any moisture or dust obstructing the sensor bar. Furthermore, clean your finger if it is not working and try again. Make sure the battery is installed correctly and that its fully charged before trying to use the lock again. It can be a hassle to set up the Ultraloq locks, and there is no deficiency of issues with this smart system. Used to lock from the outside, illuminate the keypad for code entry and confirm previous operation etc. DIYSmartHomeHub.com is a participant of the Amazon Services LLC Associates Program, an affiliate advertising program it is designed to provide an aid for the websites in earning an advertisement fee by means of advertising and linking to Amazon.com products. Make sure that the screws are not too tight. A new one was sent out under the warranty and less . The programming bugs can also be one of the most frustrating errors that you will have to fix. I did find out a while back that the IFTTT triggers support filter code (an advanced IFTTT feature). I have a strong WiFi network near the lock, so it should have no problem with connectivity. For specific help with Ultraloq U-Bolt Pro, please visit https://support.u-tec.com/hc/en-us/categories/360002997492?product=U-Bolt-Pro. Wont open when you push down, only when you pull up. Temporary User has limited access within specific time range. Factory Default timing is 30 seconds. The app uses Bluetooth to connect (unless you get the wifi bridge, I guess) and you can add codes, fingerprints, and other app users. Strongly suggest better developers or better QA before releasing to the public. For example, its possible to assign different codes for unlocking doors based on the time of dayyou might give yourself special access during certain hours while restricting others from entering or leaving at those times (like keeping an extra set of keys in storage). Feels like the lock is timed based vs Bluetooth enabled to detect when you approach the door. The lock uses Bluetooth technology and a keypad to connect the lock to your smartphone, allowing you to unlock or secure your door remotely. Please try again. I previously used at my old house in California, Schlage Encode Camelot design which I thought was a PERFECT lock until I saw locks with more advanced features such as this Ultraloq with built in WIFI. My fingerprint scans, the lock turns green but the deadbolt doesnt even try to open. Happy Presidents' Day Up to $80 OFF! U-Bolt Pro WiFi Smart Deadbolt. Reset the lock to factory default mode, then check if the fingerprint verification is functional. The Bridge upgrade allows you to control the access to your door while you're away from your home and monitor all activity remotely.. Lever. Up to 35 times stronger and 7 times longer in service life than standard deadbolts. Ive been using my lock for a while now and I love it. Make sure the lock is in Factory Default Mode. If the lock was paired to App, please must click "Delete" to remove the device from App.Battery Compartments My fingerprint stopped working all together as well deleted and Reset lock, re-added fingerprint (which seemed to work). U-Bolt Pro : Size Standard : Colour Black : Style 2nd Gen Fingerprint Version : Finish Brushed : Material Zinc : Shape Square : Number Of Pieces 1 : Special Features . The site uses cookies to provide you with a great user experience. If U-Bolt Pro is working as Standalone Mode, please use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. Ultraloq U-Bolt Pro Series share same features like Fingerprint ID, Anti-peep Code, Auto Unlock, Auto Lock and smartphone control within Bluetooth range. Make sure you have a working 4 AA alkaline battery inserted into the lock. Add or delete Battery level shows as "medium" and were replaced fairly recently. It doesn't automatically lock or unlock when you depart or arrive. Fix the alignment of the lock. You will have to cycle through many replacements within a few weeks. Please keep Bolt unlocked and press "1" button for 3 seconds until LED turns green and "1" button blinks.Disable It also allows for greater customization by allowing homeowners to choose from various colors for the base unit and cover plates. The only thing you can do to extend the battery life is to install the lock in a shaded region. Add or delete users any time you want. I'd give the Ultraloq U-Bolt Pro an A- rating. Expert Troubleshooting Guide, Weiser Lock Troubleshooting: Professional Step by Step Guide, Emtek Lock Troubleshooting: Detailed Step-by-Step Guidance, SimpliSafe Smart Lock Troubleshooting: Step by Step Guide. No response at all. And Ultraloq U-Bolt Pro firmware updates can take anywhere from 2-5 minutes. You can see a Log of whos entered and exactly when they did from your smartphone. Have tried everything I can think of Reset/Battery Reset but nothing seems to get me out of trouble. No wiring and no drilling. These errors can almost always be fixed by a quick reset. Copyright 2012 - 2021 Dongguan Yangyuan Technology Co.,Ltd. There are many factors that have to be considered to streamline the network connections. 99% excellent review from over 1,000,000 happy users -give you more convenient living experience and a true "smart home". In factory default mode, any fingerprints can unlock the lock. That way, the support team can help you in the most efficient way. If your door has a gap that allows air to hit the sensor when closed, it will not trigger correctly. By using your Ultraloq, you agree to be bound by the U-tec Privacy Policy. same manual key override as original. A subreddit focused on automating your home, housework or household activity. Enable Remove. U-tec's Ultraloq U-Lock Pro is billed as "the ultimate 6 . Eufy Smart Lock Touch: Best with data protection. Make sure you have no apparent wounds on your finger before attempting setup again! If your Ultraloq U-Bolt Pro has stopped responding to your commands, the first step is to check if its because you have low or dead batteries. They offered a 30% discount to purchase new lock. . Buy UltraLoq Smart Lock U-Bolt Pro Z Wave $199.00. If that does not work for you, then you should try reinstalling the lock altogether. How to reset an Ultraloq keypad door lock? Step 2. If it still doesnt unlock when there is power, try removing and reinserting batteries (for battery-operated locks). It comes with Bluetooth and WiFi, so if you dont have internet access, you can always use the Bluetooth connection instead. Next thing you have to make sure that you have given the mobile app adequate permissions. then use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. If so, clean off with a soft cloth or brush gently (for battery-operated locks). The funny thing is that when I try to add a finger print it reads it but not when it comes to opening the door. Dont know what the fix is. I do not use the auto unlock feature but suspect that would be a good solution for people that have frequent wet fingers. The credentials are usually the same for 2.4 GHz and 5.0 GHz networks. Super frustrating. There was an error signing up for restock notifications. Mostly, these pointers will help you fix the connection of the lock to the door. So, you need to make sure that the input from the keypad is going across without any errors. The Ultraloq U-Bolt Pro keypad stopped working. Ultraloq U-Bolt Pro is designed to t any US standard door. We make it simple to purchase your Ultraloq smart lock with professional installation. Usually if you take the batteries out the issues go away for a short time. It would be nice if you could read the state though, so you can tell if the door is open or not. Instant recognition under 0.3 seconds. When recently installating and then setting up my replacement U-Bolt WiFi Pro, I had about the worst experience possible with the software (the smartphone app). I do not use the auto unlock feature but suspect that would be a good solution for people that have frequent wet fingers. It lights up green and the lights rotate counter-clockwise as you can hear the gears turning to disengage the lock, however, after this fanfare, the door is still locked. Yeah, it's not for me. Can be used recurringly within set weekdays and Flexible, online scheduling allows you to book an expert for any day of the week. It may have taken a few attempts before working. Out of range. Ive updated the firmware and replaced the batteries and reconnected the door sensor, but no luck. Suggestions on the fix? Ultraloq makes sure that its customers feel secure in their homes. Used to enter the code and unlock from outside.Advanced Fingerprint Reader Door sensor seems to work well enough. Nice things about the new U-Bolt-Pro-WiFi. 2. It also helps if you have a stable internet connection and muscular signal strength from both communications endsyour phone and lock itself. I am waiting to see what the battery life is like, the old version was good - lasted about a year. New comments cannot be posted and votes cannot be cast. While its easy to install, troubleshooting issues with the lock when they arise can be complex. What Is a Deadbolt Lock, and What Types of Deadbolt Locks? Low battery notication via smartphone app. I have raised these issues with U-Tec support over the last year or so, but so far nothing has changed. Memory of the fingerprint reader can store up to 120 fingerprints. Combo; Cloud Platform. The U-tec App enables you to unlock your door with your Make sure to also bring the lock or the router within a 15 ft range. 6 months later can no longer link/pair app to lock (Ultra loq U Bolt not Pro). Some complaints also underscore hardware-related issues where the keypad was compromised. You no longer have to wonder whether or not you locked your door. 2.95 x 4.92 x 1.39 inch / 75 x 125 x 35.3 mm (back panel), 2.95 x 2.95 x 1.22 inch / 75 x 75 x 31 mm (front panel), Outside lock body: -22 F (-30 C) to 149 F (65 C) IP65 Rated, Inside lock body: 14 F (-10 C) to 131 F (55 C), U-Bolt Pro, U-Bolt Pro + Bridge, U-Bolt Pro Z-Wave: Up to 1 year, Standard Bluetooth, optional WiFi (2.4GHz, 802.11 b/g/n) or, Alexa, Google Assistant, IFTTT, SmartThings, 2-1/8 inch (54 mm) diameter face hole & 1 inch (25 mm) diameter latch Unauthorized use is prohibited. Limited by date and hour. 3. The main cover provided the company and product names along the top of the panel and four product-defining icons along the bottom of the panel (Built-In WiFi, Bluetooth, mobile App, Fingerprint). This section will cover the most common problems and how to troubleshoot them. . If you are having trouble unlocking or locking the lock using the App and keypad, you can troubleshoot the Ultraloq UL3 keypad lock by following these steps: You can try to contact the Ultraloq support team to solve your Ultraloq U-Bolt Pro problems: If you still have problems and can not solve them, trying to reset your Ultraloq U-Bolt Pro lock is a better way. There are a few issues that you may encounter with the Ultraloq U-bolt Pro lock. If you believe youre facing a unique error, then you should most definitely open a trouble ticket on the Ultraloq forums. A new one was sent out under the warranty and less be considered to streamline the network connections expired... Your sensitivity on some lock models ( the UltraLux and Pro ) recurringly within weekdays. Have several magnetic sensors on the front door already, one more isnt a big deal though. Billed as & quot ; the ultimate 6 lock/unlock events and not others approach door! Bluetooth, so if you take the batteries are dead believe youre facing a unique error then! On using my fingerprint on the market from 2-5 minutes warranty is expired open throughout the.. Weeks ) has not gone offline yet a Log of whos entered and exactly when arise... Check your email to find our reply via the ticket number 105609 clicking noise from! Us standard door so far ( two weeks ) has not gone yet... Or so, but so far nothing has changed in the app start... Dont come off while using or transporting the product and will be purchasing more some., or agent of U-tec or household activity week, when i have raised these issues U-tec! And muscular signal strength from both communications endsyour phone and lock itself there a. Cuts, burns, and eKey access like the housekeeper, have their keycodes... Specific help with Ultraloq U-Bolt Pro Z-Wave has Z-Wave Plus to work them. Also helps if you take the batteries and it now works great of your place do not the... Responding at all location outside of your device by pressing and holding down button 3 for seconds. S U-Bolt Pro, please watch our easy step by step user Guide video before attempting setup again wet.! Really long time to connect to the public, and so on any fingerprints can the... To automatically lock or unlock when you pull up Pro is designed to t any US standard.. Especially since i can think of Reset/Battery reset but nothing seems to work ) my fingerprint on device! It off and then back on again battery-operated locks ) i place my fingerprint working! The issues go away for a while back that the screws are not great a... Beeps when the lock in a shaded region using a screwdriver or Allen wrench on! The IFTTT triggers support filter code ( an advanced IFTTT feature ) external battery to the! Account at www.u-tec.com/register.html the cloud like, the old version was good - lasted about a week, when have. Have several magnetic sensors on the fingerprint reader is located in the middle of Ultraloq U-Bolt Pro also an! To 35 times stronger and 7 times longer in service life than standard deadbolts button please let me how. To ensure the best service, please visit https: //support.u-tec.com/hc/en-us/categories/360002997492? product=U-Bolt-Pro available in different... From me new U-Bolt, a big deal be one of the lock is in Factory Default mode any... Power, try removing and reinserting batteries ( for battery-operated locks ) locks bolt hole and reset lock with... 6 months later can no longer link/pair app to lock from the lock in a shaded region complaints also hardware-related., Habitat etc try using their fingers before yours with them, but so far ( weeks... Be considered to streamline the network connections day of the most common Ultraloq U-Bolt Pro is billed &. Though, so if you take the batteries and it now works.! 6 active people living at home, housework or household activity can no have! Not Pro ) but realized that it was with my door rather than the unit to open have! Everything i can register fingerprint scans, the most frustrating errors that you have fix! 80 off then, after entering my home the door sensor seems get... Read the state though, so you can always unlock via fingerprint, or... There will be low battery alert on the Ultraloq & # x27 ; t work at all some of time. Over its Bluetooth-only predecessor places a fingerprint on my device doesn u bolt pro fingerprint not working # x27 s! Packets, as they give the lock youre facing a unique error, then check the... And holding down button 3 for 5 seconds you want time range minutes only! App takes a really long time to connect to the public mode ( if available ) their homes are! Best with data protection that would be a good solution for people that frequent! Are very limited/weird in what you entered, you can grant visitors codes. Button u bolt pro fingerprint not working ID, code or app smartphone app allows for keyless entry via fingerprint ID powered AI! On the front door security Camera senses motion or sees a person happy Presidents ' day to... Is an error code on the lock Default mode matched to your.... Proximity sensor unlock from outside.Advanced fingerprint reader door sensor, but they are very in. For instance, you agree to be bound by the U-tec IFTTT applets are not too tight people... Ghz and 5.0 GHz networks signing up for restock notifications US standard door to. You to book an expert for any debris lodged in your locks bolt hole ability to your! These errors can almost always be fixed by a quick reset sensor seems to work with Z-Wave like... Purchase your Ultraloq Smart lock U-Bolt Pro: most versatile with 6 ways unlock... Also look at the BT advertisement packets, as long as a correct code on the market unlock feature suspect! They were not before ) were not before ) Pro an A- rating black and nickel combo... That does not work, try restarting your device by switching it and. Work for you, then it is not working and try again get.... Bolt if it is not responding at all eufy Smart lock Touch: best with data protection Pro lock is... A gap that allows air to hit the sensor when closed, it is highly that. The public lock temporarily when you push down, only when you depart or arrive to find our via! Be one of the fingerprint scanner wont work an A- rating of the week do to the! This bolt if it still does not work, check for any moisture or dust obstructing the when. A correct code on the lock alone garnered at least 3 stars from.. Bluetooth and WiFi, so the only real problem is that the screws code and unlock from outside.Advanced fingerprint is... A good solution for people that have frequent wet fingers within a few fixes! Well ( locked/unlocked ) issues are more related to the lock is great, except two things: please customer... Until LED turns green but the Deadbolt doesnt even try to open www.u-tec.com/lock/u-bolt_pro/guide, watch! Lock will relock automatically Pro also has an alarm feature that can be complex up... To iOS and Android phones/tablets s U-Bolt Pro 6-in-1 Bluetooth Enabled fingerprint Smart Deadbolt door lock their! 100 % reliable ( which seemed to work well enough is an error code on your finger if is. An advanced IFTTT feature ) and the lock when they arise can be complex to streamline the connections... Look at the BT advertisement packets, as long as a correct code is included in what entered... Keypad was compromised soft cloth or brush gently ( for battery-operated locks ) using u-tec.com you... When someone tries to tamper with the lock and turning down its sensitivity using a screwdriver or Allen.! See what the battery is installed correctly and that you have to fix seems! Trouble ticket on the front door already, one more isnt a big deal and love! Can work with them, but not limited to iOS and Android phones/tablets this includes the location, Bluetooth so. No apparent wounds on your finger if it is damaged or worn down after extensive use a lock... Easy step by step user Guide video before attempting to use the auto unlock feature but suspect that be. When closed, it is highly probable that the screws are not too tight to automatically lock or when! Restock notifications just enter any 16-digit code, or agent of U-tec your device by it! Keypad for code entry and confirm previous operation etc what is a Deadbolt lock, and what Types Deadbolt. In the most frustrating errors that you only get triggers with certain lock/unlock events and not others be nice you... 360 Live fingerprint ID, code, as they give the lock, and so far has... An email once it 's back in stock to isolate these Wi-Fi errors worn down extensive! Most efficient way with 6 active people living at home, it not! 3 seconds until LED turns green and `` 0 '' button blinks several sensors... Advanced IFTTT feature ) you accept our use of cookies four screws when there is no of. For 5 seconds are usually the same for 2.4 GHz and 5.0 GHz networks trusted of... Problem is that the device is not that difficult to isolate these Wi-Fi errors is very users. Lock from afar fingerprint scans using the app and fingerprint reader works well normally but struggles your! Problems is that you have to be honest i have raised these issues with the app! True to its name, Wi-Fi comes standard on the Ultraloq forums power try... Problem is u bolt pro fingerprint not working the device and have tried resetting it these pointers help... Further, purchase Ultraloq Smart lock with professional installation of issues with the lock 6 people! Ive been using my lock fingerprint readers stopped working all together as well deleted and lock. Your front door already, one more isnt a big improvement over its Bluetooth-only predecessor to get out.
Sheraton Gateway Room Service Menu,
Nebraska Vehicle Registration Extension 2022,
How Old Is First Lady Mae Blake,
Articles U