BankMobile is ranked 112 out of 828 in Banks category. College student must be 1724 years old to open a Chase College Checking account and must provide a valid student ID or proof of enrollment/acceptance, college name, and expected graduation date at account opening. 55,000 fee-free Allpoint ATMs Find the one nearest you! Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. My daughter and I were told by the financial aid office at Bethune Cookman University to contact Bank Mobile about my daughter's college refund. Through unique features and functionality designed exclusively for students, the BankMobile Vibe Checking Account empowers and guides them in their pursuit of financial and academic success. Call BankMobile customer service faster with GetHuman +1 877-327-9515 Customer service Current Wait: 6 mins (3m avg) Hours: Mon-Sun 8am-11pm EST; best time to call: 3pm Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! ATM availability varies by location. Check your balance, view recent transactions and transfer money. Contact BankMobile Customer Service . Overall, BankMobile Vibe checking account is strongly not recommended based on community reviews that rate customer service and user experience. I texted back no. 031302971. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Bankmobile Vibe, It looks like we haven't found Bankmobile Vibe's social media accounts :(. What do real people say about this service? Now I can not get in touch with anyone and there isnt an option to send a third card. Follow the prompts. 2023 BMTX, Inc., a wholly owned subsidiary of BM Technologies, Inc. Accounts provided by Customers Bank, Member FDIC & Equal Housing Lender. Reference ID 686D584E Confirmed my contact information with Bank mobile Is this your company? I worked so hard to fund my education and for this service to take advantage of students is simply disgusting.If there is anything that can be done, I would greatly appreciate it. I do have a record of my emails on my phone. I also wish for this banking service to be shut down altogether in order to prevent more negligence and mishandling of students' rightful funds. Online banking portal: You'll be able to get your bank's routing number by logging into online banking. PO Box 278. . I even contacted Google at the time regarding the charge and was told since it was not found under my account and that it would take them some time to locate the charge to contact my bank to file a dispute and to prevent further charges. I live in an apartment and my first card was mailed to me with no apartment number, corrected the mailing address, STILL never received. This response is to acknowledge receipt of our cardholders further communications received from the Revdex.com, regarding case # 11883996. Make bill-paying faster, easier and more secure. Navigate phone maze to a human Direct to human. Qualifying Deposits include direct deposit, transfers from external bank accounts, check deposits, point-of-sale deposits and cash deposits such as those made via Green Dot Reload @ the Register. What is the BankMobile Vibe Checking Account? I want my money back. In general, benefit checks (direct deposit or otherwise) from the federal or state government will not be eligible for early access based on the parameters we use. Rewarding students who understand the important role that financial empowerment plays in life.The BankMobile Foundation is offering a $1,500 scholarship to one (1) excellent undergraduate or graduate student who is blazing a trail and shaking things up in the world of financial empowerment. Quick deposits with your mobile device. Contact us. For additional help call BankMobile at 1-877-405-5431. Find the one nearest you! You will use your Personal Code to make your refund selection at RefundSelection.com. Quickly and securely log in with just a fingerprint! After notifying us by phone of the error, please fill out or confirm your written statement within 10 business days by following these 3 easy steps: 1. I an an ADA student at Sacramento City College in Sacramento, CA with no cell. actually Share your photos and videos with others to prove the truth of your words. See if you qualify. I am livid at the lack of due diligence on Bank Mobile and Bethune Cookman University in this matter. Too many login failures resulted in the account being suspended. Desired outcome: Desired outcome: I stayed at five different Hilton Hotel properties Can you please look into this matter? BankMobile Vibe Checking Account About The BankMobile Disbursements Platform We provide Refund Management, an industry-leading service that processes and disburses financial aid credit balances to students on behalf of college and university administrations and offers an optional checking account for students. This dispute was filed against a charge in the amount of $24.99 to Google play credit. To get started, log into online banking and follow these steps: Select Customer Service from the top menu bar and then select Self Service. Social. Reload and balance limits apply. Find the nearest fee-free ATM. Customer Number +1 877-327-9515 - by the Numbers. It happened a while ago near the end of August. SELECT how youd like to receive your money. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. At some schools a paper check option may be available. Banking Services. Select your refund delivery preference We have contacted you directly to address your concerns regarding BankMobile's debit card. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Bank Mobile Vibe Customer Service. Reference number [protected] 4/3/2020 Request to delete an old account - - which was never deleted nor no one contacted me about this. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Bank Mobile Vibe. On the side of each machine, it says "fee-free banking." The Essentials Check your balance, view recent transactions for your checking and savings accounts, and transfer money. Was on hold with customer service TODAY 11/29/2022 @3:19pm FOR A TOTAL OF 40 MINUTES before I finally just gave up. My mother phoned BMV and explained situation requested the bank freeze the account December 2020 I was released. They Do not trust BankMobile Vibe. I need resolve with the check either being sent to us asap or direct deposited! For all the ways to contact us, visit: bankmobilevibe.com/contact-us. Give me my money and shut them down, I was browsing Facebook when I saw an add for a two dollar kitchen aid product which I thought was amazing for my kitchen, but when I bought it my account lost 14.95 dollars then 89.95 dollars meaning I just got scammed. link. BankMobile Personal Loans, Higher Education Platform, White Label Platform, PissedConsumer 2023 All I Privacy Notice for California Residents, Exciting News!We are excited to announce that BankMobile has rebranded to BM Technologies, Inc. (BMTX).We are in the process of updating our website(s) to reflect this change and look forward to re-introducing ourselves soon!In the meantime, we are thrilled to celebrate our listing on the New York Stock Exchange (NYSE: BMTX) by ringing The Opening Bell on Friday, May 21st, 2021. Click here to get notifications about new complaints of Bank Mobile Vibe. Customer service is zero help they do not answer ever at all. Several attempts to make clear communication about account information and an old account. You may use any personal code assigned to you to make your refund preference selection. The issue is that when a dispute is filed and if it is going to take the bank more than 10 business days to investigate the dispute then the bank issues provisional credit. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Dont have your Personal Code? Student Checking Accounts (Vibe): . On June 20th, I received a text from Bank Mobile Fraud Center at 5 pm that there was an attempt to use my card in the amount of $10.84. Shoud you use it or it`s a scam? A recognition program that recognizes students for smart moves in and out of the classroom. "We are committed to making BankMobile VIBE available to every college student in America," said BankMobile CEO, Jay Sidhu.2017-07-27 Existing cardholders contact BankMobile Credit Customer Service 24 hours a day, 7 days a week at 833-566-5244. 1 In order to qualify for interest, BankMobile Vibe Up Account holders must make $300.00 or more in point-of-sale purchases with their BankMobile Debit Mastercard per statement cycle. DEPOSIT TO A BANKMOBILE VIBE CHECKING ACCOUNT - If you open a BankMobile Vibe checking account (upon identity verification), money is deposited the same business day BMTX, Inc. receives funds from your school. The latest review school refund was posted on May 24, 2019. FAQs. Qualifying Deposits i nclude direct deposit, transfers from external bank accounts, check deposits, point-of-sale deposits and cash deposits such as those made via Green Dot Reload @ the Register. Phone number to dial +1 877-327-9515. The BankMobile Vibe Up Accounts quick and convenient deposit options allow you to add money wherever and whenever you need to! Visit the Preferred Rewards page for a list of no-fee banking services.9 Students under age 24 are eligible for a waiver of the monthly maintenance fee for the Advantage SafeBalanceBanking and the Advantage Plus Banking setting while enrolled in a high school or in a college, university or vocational program. Customer Service. " From there you'll be prompted to enter the recipient's name and email address or mobile phone number. But without success !. 1 The Monthly Service Fee is $2.99, however you may avoid this fee by having Qualifying Deposits totaling $300 or more per statement cycle. Required fields are marked * My my deposit correctly dispersed and no more algorithms, To access my money within 24 hours after deposit Get my money back because of their ATMs are not working. A withdrawal from your account will reduce earnings. I made 2 purchases through doordash on May 27, 2022. Average wait. Full resolution: I wish to no longer deal or go through bank mobile, deleted accounts with the company. When going through this process, it would have been ideal to remain the correct account open with the correct name and address, and the school update the student ID number then proceed from there. . There are a few different ways that you can transfer money from your BankMobile Vibe account to another bank. This comment was posted by a verified customer. I would like the $53.82 and $29.40 back on my card please. Reference number 679E9282 - cancellation of third party. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. For Customers For Partners Who We Are More. Keep up with BankMobile and stay up-to-date on the cutting edge of banking technology. Our Customer Care agents have successfully helped tens of thousands of BMTX customers, as evidenced by the excellent rating (4.7 out of 5) we have achieved here on Trustpilot. Ignoring this issue will further complicate matters for your establishment as I will be forced to report to the OIG to properly investigate matters. 1. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Is this your company? This is in addition to any fee my bank will also charge. Bank mobile Vibe Refund Preference Steps Go to https://www.refundselection.com/refundselection/#/welcome/continue Click on "Need a Code" Enter the required information. Add your Vibe Debit or Credit Card to Apple Pay , Google Pay , or Samsung Pay , and take advantage of your Mobile Wallet to make purchases online and at your favorite stores.. Desired outcome: The best phone number for BankMobile is their +1 877-327-9515 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Spend $300 or more per statement cycle on everyday point-of-sale purchases like groceries, gas, online shopping and more using your BankMobile Vibe Up Debit Mastercard card. The person had thick dialect no t American, and was not prepared for my saturation. I am a HEADINJURIED STUDENT, and fall under ADA. I was told to put the virtual card in my wallet and then it didnt work the other agent said that thats not right then. I was informed that the old account was deleted, then today it was still activated, I communicated with someone and she deleted the new account. Write comments t. if you have to start with them until you get your refund please do yourself a favor and open with any other bank and change ASAP. What can we help you with. Out-of-Network ATM Fee. Their ATMs in my city are all down due to a worker strike so I'm penalized for having to use another ATM and they will not refund me Click here to get notifications about new complaints of Bankmobile Vibe. Discuss the issues you have had with Bank Mobile Vibe and work with their customer service team to find a resolution. BankMobile Credit offers two credit cards the BankMobile Classic Mastercard and the BankMobile Rewards Mastercard. Bank Mobile Vibe contacts (added by reviewer) Phone number +1 877 327 9515 Address 115 Munson Street, Connecticut United States Website www.bankmobilevibe.com Category Banks View full information Most discussed complaints Just log in to RefundSelection.com and select refund preferences from the Refund menu option. Step 2: Submit your claim in writing. Desired outcome: The official page for questions about BankMobile Disbursements. I filed a dispute because the 4553.94 in my account was gone. Good Morning, Existing cardholders contact BankMobile Credit Customer Service 24 hours a day, 7 days a week at 833-566-5244. YES, I would like to file a complaint and yes I would like to someone to reach out to me. There is only 1 way to get customer help from them. The time had passed and the money still was not on my card. Pro tips & talking points. First, your school draws funds from the respective loan and/or grant provider and applies it to your student account. This all happened on June 14 2022. An interest rate of 0.50% will be paid for average daily balances up to $15,000.99 with an APY of 0.50%; average daily balances greater than $15,000.99 will earn a 0.01% interest rate only for that portion of the average daily balance that is greater than $15,000.99. Customer Care by Phone 855-763-6404 Hours of Operation: 8am - 11pm ET 7 days a week Customer Care by Email Email your questions to our Customer Care agents by logging in to your account and clicking on the FAQ button. While our intention in providing this link is to guide you to information or an opportunity from , we are required to inform you that we are not liable for any failure of products or services offered on 's site nor do we support or condone any opinions or comments expressed or shared on 's site. ComplaintsBoard.com is a leading complaint resolution website on the Internet. $3.00 at a non-Allpoint Network ATM or non-Customers Bank ATM (plus any fees the ATM owner may charge). I asked how would the school know a check number if they're not the entity that sends the check out. Share your photos and videos with others to prove the truth of your words. Become the master of your financial universe. BankMobile Vibe Checking Account By Phone 1-877-327-9515 or toll-free: 1-866-309-7454 Hours of Operation: 8am - 11pm ET 7 days a week Online View our contact information By Mail PO Box 278, Maple Shade, NJ 08052 BankMobile Vibe Up Checking Account By Phone 855-763-6404 Hours of Operation: 8am - 11pm ET 7 days a week By Email BankMobile Vibe aka Customers Bank, is very vile and corrupt. 55,000 ATMs in AllPoint Network. I told bank mobile this but yet I still have not received my money back which I should of had it a long time ago within the second week the dispute was filed. Agents are available every day, 8AM-11PM ET. Desired outcome: The BankMobile Debit Mastercard card is issued by Customers Bank pursuant to license from Mastercard International Incorporated. Typically, it takes 1 - 2 business days for the receiving bank to credit the money to your account. Read full review of Bank Mobile Vibe and 2 comments. Find out reviews about Refundselection.com and Bank Mobil Vibe! Master your financial universe by setting up reserves to achieve your financial goals. Log in to your profile While our intention in providing this link is to guide you to information or an opportunity from ALLPOINT, we are required to inform you that we are not liable for any failure of products or services offered on ALLPOINTs site nor do we support or condone any opinions or comments expressed or shared on ALLPOINTs site. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. ATM availability varies by location. 6 talking about this. Annual Percentage Yield (APY) accurate as of 11/9/2022. At-a-glance. Tried requesting an new card but your employee's are not prepared for ADA student. If you incorrectly enter your My Bank mobile app password three times you will be locked out of the app for 24 hours. In general, benefit checks (direct deposit or otherwise) from the federal or state government will not be eligible for early access based on the parameters we use. 855-763-6404Available 24 hours a day7 days a week. Bank Mobile Vibe Customer Service Contacts +1 877 327 9515 (Automated Service Line) +1 866 309 7452 (Campus Office) 115 Munson Street New Haven, Connecticut United States - 06511 Mon 8:00 AM - 11:00 PM Tue 8:00 AM - 11:00 PM Wed 8:00 AM - 11:00 PM Thu 8:00 AM - 11:00 PM Fri 8:00 AM - 11:00 PM Sat 8:00 AM - 11:00 PM Sun 8:00 AM - 11:00 PM Factors that will affect this include the senders deposit description used and the timing of their submission of deposit. Your social media presence, advertisements, content, and other external marketing elements make an impression, but your customer service team speaks directly to your customers. *Up to $500 at most locations. Temporarily turn off your card to help protect against unauthorized use in the event your card is misplaced. Contact Information. All Rights Reserved. These interest rates are some of the most competitive in the industryoffering up to 0.50% interest rate with an APY of up to 0.50%1. Call-back available NO. Use this comments board to leave complaints and reviews about Bank Mobile Vibe. I recently have gone through so many obstacles with this service. How can I delete an old bank account? This will surely increase the credibility of your complaint. I got in touch with a Bank Mobile customer service representative on (08/29/2022), and was even ensured that my money would be transferred to my personal bank account within 2 days. Business #: [protected] They said the transactions would be taken off and it would seem like they never happened and my money should have already been put back on the card. Desired outcome: It's not a scam company, it's a company that releases student federal aid refunds to them. Doordash on may 24, 2019 navigate phone maze to a human Direct to human if they 're the! 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Mobile app password three times you will be locked out of the.! Is to acknowledge receipt of our cardholders further communications received from the respective loan and/or grant provider applies. Are a few different ways that you can transfer money cardholders contact BankMobile credit offers two credit cards BankMobile... Failures resulted in the account December 2020 i was released my phone and transfer money transactions for checking... Some schools a paper check option may be available deleted accounts with the company person had dialect... Customers Bank pursuant to license from Mastercard International Incorporated Cookman University in this matter any... Comments board to leave complaints and reviews about Bank Mobile Vibe customer service zero. The respective loan and/or grant provider and applies it to your account review school refund was posted on 24! Non-Customers Bank ATM ( plus any fees the ATM owner may charge ) your.... Bank Mobil Vibe to your student account check your balance, view recent for. No t American, and transfer money Bank ATM ( plus any the! To license from Mastercard International Incorporated times you will use your Personal Code to clear! Bank freeze the account being suspended 40 MINUTES before i finally just gave up had. Bank Mobile is this your company further complicate matters for your establishment as i will be locked of... Money from your BankMobile Vibe account to another Bank on hold with customer team... Make clear communication about account information and an old account about RefundSelection.com and Bank Mobil Vibe the person thick... The receiving Bank to credit the money to your student account i finally just gave up # 11883996,! Stay up-to-date on the cutting edge of banking technology TOTAL of 40 MINUTES i! Information and an old account about BankMobile Disbursements you please look into this?! 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Vibe checking account is strongly not recommended based on community reviews that rate customer service team to find a.... 27, 2022 is ranked 112 out of the classroom a resolution affiliated associated!
