ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with iCarSoft Customer Service. South America That was two weeks ago. The error message on screen is - cannot communicate. While in preview, weve seen many customers experimenting with Dev Box, But the results I got from iCarsoft were quite disappointing, to be honest. We also ensure all reviews are published without moderation. The HNM II I bought needs updates, Subaru is only upto 2015 and all the rest are years out of date. Click here to get notifications about new complaints of iCarSoft. Don't waste your money on this thing, folks. Marketing and service network covers all over the world. We have lots of exciting new features for you this month. It is totally different from the reply on 1/27/2022 and very disappointing. United States, Canada, Mexico. And good luck getting a hold of anyone if you have a problem - the phone lines seem to be a ghost town. How do I contact ICarsoft? Knoji iCarsoftcontrol quality very strict and ensure every product meets the demand of international quality and environment standards such as FCC, CE, ROHS ect. I realised that a person named Lucy who emailed me admitted she was in China, so clearly not the US, was communicating with me.Sorry about the long rant but my advise is don't buy the dedicated model tool as it's poor value as the exact same software is on the multi vehicle tool, also maybe avoid icarsoft and pay a bit extra for one that works and has good customer support. Excellent service and easily found some parts that other Rover places do not have. Ain't that the whole point of this thing? Asia iCarsoft promise to keep improving product quality, keep pursuing perfect details to offer excellent product and service to customers. That just sums up the company. The process to receive my software was delayed, because the company were moving offices. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. gemaild en vandaag het file retour gekregen. Share your photos and videos with others to prove the truth of your words. Go to the quote page to complete your quotation request, we will contact you as soon as possible. We operate over 50,000 square feet of warehouse space at two warehouse locations on both the East and West coast. New Dataverse enhancements and AI-powered productivity with Firmware Package V22.12.Jaguar V32.80Landrover V32.80 NO REPLY FROM SUPPORT AND DIRECTLY TO THE TECHNICIAN VERY UNHAPPY WITH THIS PURCHASE, AS THE DEVICE IS SUPPOSE TO WORK PROPERLY , AND CONTACTED SUPORT ON THE USA WEBSITE VIA EMAIL. Prompt delivery. Sent email to them No reply after 4 days.. Don't buy one of these Their useless Do Not Buy Fake reviews online like youtube absolutely rubbish machine, no customer service replies. Knoji is a social discussion platform that's 100% free to use. Won't do a f**** thing.. Total waste of money.. nearly 300 quid.. Where can I find ICarsoft's contact information? The company is dedicated to providing customers with highly effective and user-friendly diagnostic solutions that help them maintain and repair their vehicles with ease. iCarsoft makes it easy to diagnose your vehicle's complex problems. I sent email to the company like 3 weeks ago and no answered after they told me to send the car information downloaded. Service and knowledge of the sales folks! After long research for best software for Renault and Dacia , this was the most highly recommend one . Quality products, superior service and a wealth of happy customers are the keys to our success. Plus, when you do finally get an update, it's more like a bunch of rambles instead of anything useful. I gotta say, I was real excited to use this fancy-schmancy iCarSoft thingamajig to figure out what's wrong with my Jeep's ABS. Came to use it in my mazda 6 skyactive. To improve product quality continuously is the responsibility and ultimate goal of each employee. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Buy one OBD reader but not received it after some days of delay. So, I was gonna shell out some cash for an iCarSoft diagnostic tool, but when I started using it, I was not too impressed. Microsoft 365 Copilot Furthermore, several of their diagnostic tools have been reported to be incompatible with certain car models, causing further frustration to customers. Unfortunately and regrettably, iCarsoft has ignored my two emails dated on 7/18/2022 and 7/26/2022. I have downloaded the latest update for the device, diagnostic Setting Works but the other settings do not work correctly. Here's a list of social media pages you can try: You may find additional ways to contact on their website. everything is very ok good contact and all the best for client. Renolink V1.98 works well on Dacia Duster 1.5dci, 2013 Ideal for enthusiasts that like to do own repairs. And the worst part? So listen up guys, I just had a pretty frustrating experience with iCarSoft. Send e-mail. UK customers pay UK VAT to the deliverer. North America Do they have a contact us page? Then I was asked for a log file to be created. Additionally, some customers have raised concerns about the accuracy of the diagnostic results provided by iCarSoft devices. So overall, I would definitely not recommend the iCarSoft from icarsoft.com. iCarsoft carries out globalization strategy. iCarsoft Technology Inc. | Better Business Bureau Profile A customer tenant is the first resource you need to create to get started with Azure AD for customers. Plenty of OEM quality products and great customer service. Technical Assistance - iCarsoft Europe - Multi-brand diagnostic Life360, AllTrails, Skar Audio, Tile and Sonic Electronix. So, I was hoping that iCarsoft Pro would be a game changer when it comes to reading my car's computer specs. An Azure enterprise identity service that provides single sign-on and multi-factor authentication. Youll find preview announcement of new Open, Save, and Share options as I expected more from iCarSoft. I tried to connect it to my Volvo XC60 again, but nope. Undoubtedly the best software for Renault. The RenoLink SX + Software arrived fast and if you follow the instructions its easy to activate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. iCarsoft has the most comprehensive auto diagnostic product line, which includes: auto code reader, auto diagnostic and analysis system, EPB tools, TPMS diagnosing system, Oil/service reset tool, vehicle monitoring scanner, video-scope, car care products, machinery, electronics, tools and hundreds of products related to car diagnosis and car electronics. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Read this iCarSoft Review Before Buying - Disappointing Results and Support, iCarSoft Scanner Disappoints: Fails to Clear DPF Fault Code, Don't Waste Your Money: iCarSoft Fails to Deliver on Service Screen & Customer Service, Disappointed with iCarSoft: Confusing software and unhelpful website, Disappointing Results: iCarsoft Pro Review, Unpleasant Experience with icarsoft.com: Hidden Fees and Rude Customer Service, Frustrating Experience with iCarSoft: Not Worth the Investment for Land Rover DIYers, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. We use dedicated people and clever technology to safeguard our platform. And iCarsoftwish to create a better life for everyone via actively helpingstaff and customers. Follow to get ICarsoft's best codes & discounts. If you want to save yourself from a headache, look for other alternatives for your car diagnostic needs. 363. Claim it and get a lot of features. Installation and activation is straight forward and fast.For the money this is great value, it paid for itself on the first job.Dave F, na installatie even wat moeite met het vinden van het goede .txt bestand. Still nothing no reply no help nothing 149.00 Gone was told to update the software which so I read makes it impossible to return . Professional-grade, powerful, hand-held vehicle fault diagnosis tools for Land Rover vehicles. Independent R & D platform, public technology. 14,766 questions Gold Rupee customer care free helpline Number/ So, I won't recommend iCarsoft to anyone who is looking for a reliable OBD2 tool. Bought one of these icarsoft ProIn Mar this yr. So I tried to reach out to iCarSoft for some help, you know, like a responsible company should do. New Dataverse enhancements and AI-powered productivity with It will not do a reset. iCarSoft reviews first appeared on Complaints Board on May 15, 2023. Read Customer Service Reviews of icarsoft.com - Trustpilot iCarsoft will spare no effort to reach it and create the most value forcustomers. I'm a big boy and been around a long time i could have accepted an admission that these functions won't work on your model, but no they just ignore you. How BBB Processes Complaints and Reviews. After a few problems all working and does seem very comprehensive. Welcome to the May 2023 update! Based on our in-depth ICarsoft review, when compared to its competitors, ICarsoft is a mid-range performing brand within its category. I sent the log file and two photos of the screens I encountered. A m'as grand surprise qui arriver enfin a se connecter une de mes voitures qui est une 406 TD 2.1 que la foxwell ne se connecter pas ni rien la sa marche nickel. Cher Client, Un grand merci pour cette valuation positive laisse pour notre boutique et notre entreprise. Read the full Icarsoft.com review below for more details. Microsoft 365 Copilot automatically inherits the native security and governance framework of Dataverse and applies user security and permissions at runtime. Do not buy from this site! I have downloaded the latest update for the device, diagnostic Setting Works but the other settings do not work correctly. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Atlantic British strives to bring you the BEST QUALITY parts at the BEST PRICE! Try contacting customer service team on their social pages via direct messaging or by using comments or mentions. Become a verified brand rep for ICarsoft and amplify your brand's voice on Knoji. When I connected it to my Toyota Land Cruiser 200, I was truly amazed at how limited its capabilities were. This will surely increase the credibility of your complaint. Bought renolink updates from them. I tried using it on my LR vehicle and it had a major gap in info (transmission temperature missing!) Your final purchase price depends on VAT rate in This purchase was a complete waste of money. The program works well and provides excellent opportunities for diagnosing and tuning the car. The ICarsoft review table below incorporates summarizes 8 ICarsoft ratings. not reply email, not have chat: silence! The software it self offers so many great features to play.So I will keep playing around with it, and for this price its really good. In summary guys, don't bother wasting your money on iCarSoft, go for a Foxwell instead. Your message *. Quick to answer the phone when called. Do not use this company. I even tried to use it on some of my friends' cars, but no luck there either. Free delivery | Free OBD2 extension cable | Same day shipping , Flash Sales - Only 9 hours 48 minutes and 48 seconds left to go! Based on online research and 8 ICarsoft reviews, ICarsoft's overall score is 3.7 out of 5 stars. I purchased an iCarsoft *** V2.0 Car Diagnostic Tool/Scanner from ****** on January 29, 2022 at total amount of USD 150.93. Is this your company? How can I chat live with a ICarsoft customer support rep? Moderate content, respond to reviews, and promote offers. Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? To establish a CIAM solution for a customer-facing app or service, you create a new customer tenant. A report on Global State of Customer Service Sophistication ICARsoft assistance is zero! the country of delivery. Microsoft Build brings AI tools to the forefront for developers Headquarter will offer pre-sale, sale and after-sale service together with technical support centre worldwide and distributors using advanced internet technology. Thumbs up , This software is very powerful but it's not that easy to use as there is little help or guidance. Landrover/Jaguar/Porsche/GM/Ford/Holden/Toyota/Lexus/Scion/Isuzu/Honda/Acura/Peugeot/Citroen/Renault/Dacia/Nissan/Infiniti/Subaru/Mitsubishi/Mazda, OBDII/EOBD scanner, WIFI scan tool, Bluetooth scan tool etc.. Contact | iCarsoft.eu What is ICarsoft's phone number? BBB is here to help. It's a bit of a lottery with diagnostic tools so don't bank on any of them working for your vehicle.Diagnostic- world do have some youtube videos which do appear to have genuine comments about the tool good and bad, but when you enquire about a specific function and they tell you yes that will work and it then doesn't shows to me there more interested in selling than customer service, they won't even ring you, the only way to contact them is by email.Lesson learned i'm afraid, but it's the awful side of buying online, rather than face to face. I don't know what kind of voodoo magic was happening with this iCarSoft thing, but it definitely wasn't good. iCarsoft focus on supplying professional automotive diagnostic products for different vehicles. Since it is not buyers fault, I asked iCarsoft to let me know if it is possible for them to accept return of the scanner directly with a full refund including return shipping or they can offer other proposals for my consideration. They don't respond to emails after purchasing a product. 2023 Trustpilot, Inc. All rights reserved. Bien cordialement, L'quipe iCarsoft France. I knew i should have checked Trustpilot first, but there you go, i purchased the VOL V3.0 for my Volvo V50 2011 model, first i echo everything that has been said about this company.This company claim an all singing and dancing product, but then end with the get out of jail clause of manufacturers not releasing the access codes for various models, i get that, but i bought mine from diagnostic-world.com here in the UK and specifically asked about the active headlamp calibration and diagnostic function because that was the main reason for buying the tool.They responded saying it would, but it doesn't, neither will it do battery management or TPMS on my son in laws Volvo XC60.Then there's the you can't return the tool if you have registered it and done the free update, seems logical to me that you would do that before complaining just in case that resolves the problem.Emailed diagnostic world on the 28th March regarding my problem and they just fobbed me off to icarsoft who messed me about wanting log files and saying they will get there software engineer to check and get back to me, they don't simple as that, they just wait until you get bored and go away.
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