I was indeed sorry hear that you felt somewhat disappointed with your Afternoon Tea experience, from a food and service perspective. Richard Cooke Kindest regards, In the heart of Londons elegant Mayfair, Browns Hotel is an iconic luxury hotel where history and 21st century sophistication come together. We had such a lovely time at the Browns Hotel tea room. Our Great British Afternoon Tea is revered all around the world. Best Afternoon Tea Experience- and we've had many. I certainly won't miss to thank everyone for looking after you so well and ensuring such a wonderful time. We were offered additional sandwiches & couldnt refuse! Thank you for your review and your kind compliments about our beautiful Drawing Room and delicious Afternoon Tea. Managing Director, wonderful service and beautiful setting in this old-fashioned tea room. Sweet yet austere- the definitive camomile combination, Insistent, deep and full mint flavours with an almost oily mid-palate, subsiding cleanly towards an intensely perfumed finish, Deeply aromatic with warming spices and highly refreshing, bright citrus notes, Vivid, intense and lively, with a rich spectrum of berry fruits, bright supporting acidity and a sweet, perfumed finish. A perfect afternoon with Browns. Kindest regards, A special thank you to George, the doorman, who every morning was there to greet us and ensure we had everything in hand for the day. The traditional dcor is illuminated by modern chic touches. Could not have been a better memory! I value your comments and am pleased to know how much you enjoyed your time in our very special place. Managing Director. Managing Director. I was most concerned and truly sorry to see that you were disappointed with your recent experience with us, and appreciate your feedback. Trainers, t-shirts, shorts and sportswear are not permitted. Both very basic ingredients and very cheap to make. Thank you to all for such a wonderful time. Whilst all the staff were very good, Yonka really did shine like a diamond here. There, Hysar(spelling is probably off) and Barbara went off to retrieve the errant box. We hope to be able to welcome you again. Furthermore after 1hr45 whilst we were still eating we were all but thrown out of the The Drawing Room - we were looking to buy a bottle of champagne and enjoy the afternoon and even move to a different table but the waiter in no uncertain terms told us we needed to leave as others wanted the table and they were arriving at that moment. The food is beautifully prepared and presented,the tea service is excellent, the complimentary glass of champagne is lovely, as is the warm mulled wine. Relax in our gorgeous bars, enjoy hand-crafted cocktails and our fine selection of wine and Champagne at a Browns near you. We were beginning to get a little anxious. Its neighbours are Tiffany & Co, the Royal Institution and countless high-end fashion stores. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Richard Cooke a member of staff to not order more food as she needed to save space for other items - who is this person to tell people what they can and cant eat? Traditional afternoon tea experience you shouldn't miss. We didnt get anything savoury apart from sandwiches. One of the sandwiches was cream cheese and cucumber and one was egg and cress. This is a wonderful location to enjoy afternoon tea. I know the team will be delighted to read your kind compliments and we hope to welcome you back in the not too distant future. Dear Sat, Brown's Hotel first opened its doors in 1837 owned by James and Sarah Brown. FAQ - Frequently Asked Questions - Browns Restaurants. Set in The Drawing Room, the tea service offers a range of options for both food and drink. We were speechless with delight over this small but thoughtful gesture. Firstly you are served with five finger sandwiches each which is perfectly acceptable, but not difficult or expensive to produce. Managing Director, Excellent service . Comfortable, decadent, beautiful and delicious all rolled into one. Richard Cooke I was indeed very sorry hear that you felt disappointed with your Afternoon Tea experience, from a food and service perspective. Copyright rocco forte hotels 2023 all rights reserved, Both First Name and Last Name are required, I have read and agree to Rocco Forte Hotel's Restaurant, I confirm that I have read and understood Rocco Forte Hotel's, Please tick here to subscribe to communications from the Rocco Forte Hotels group and its hotels, restaurants, bars and spas about news, offers, products and services provided by us and our partners that may be of interest to you, as further described at, View Managing Director, The Drawing Room at Brown's HotelResponded on 22 May 2023Thank you very much for choosing Brown's to celebrate such a special occasion and happy birthday again! Seating hostess was incredibly rude, service was non-existent. We hope to be able to welcome you back on a future occasion! Superb service from start to finish in beautiful room with skilled musicians playing in the background. Kindest regards, Book Now The impressive Sir Paul Smith Suite combines hand-selected artworks with trademark stripes and a quirky sense of humour. Another wonderful experience at Browns to be repeated. We had a lovely experience. This process encourages chlorophyll, creating a thick and creamy texture, and the condensed, unami-rich flavour that this is prized for. Brown's Hotel on Albemarle Street is how we imagined Bertram's Hotel (the fictional setting for Agatha Christie's 1965 detective novel, At Bertram's Hotel) to be. Beautifully mixing classic British heritage with modernity, the spectacular suite showcases stunning antiques and contemporary artworks, evoking a quiet opulence. Browns Hotel has some serious English, and international, history behind it. I certainly won't miss to thank everyone for looking after you so well. THE ENGLISH TEA ROOM - 119 Photos & 44 Reviews - Yelp How is The Drawing Room at Brown's Hotel rated? A true tea sommelier with total passion for her job. The scones were very good, but the additional pasty selections were exceptional. We went for our 5 year anniversary this place had a great and classic feel. Also included was a tiny individual blood orange cake which was also cold and dense and didnt really taste of that much. The service was outstanding. Afternoon Tea @ Browns - Review of Brown's Hotel, London, England Thank you so much for this perfect five-star rating! Thank you again, and we hope to have the pleasure to see you again at Brown's very soon. Tea was not refreshed - had to ask. Thank you again, and we hope to have the pleasure to see you again at Brown's very soon. Music: Relaxing music comes from the Baby Grand piano played in the English Tea Room. Not enough clotted cream for the 4 scones. We were heartsick.but, I decided to call Browns just in case the box of cakes were somehow still in the reception area and to see if someone could hold them until the next day. We are so glad they did! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Old world charm! It was purchased by the Ford family in 1859 who added the first public dining room in London. And the piano player enhanced the ambiance perfectly. Your very kind comments will be shared with the entire team, who join me in thanking you.We appreciate your support and thank you again for taking the time to write about your experience. Thank you again, and I trust it won't be too long before we get to welcome you back to Brown's. Excellent service, food and ambience. Christies character Miss Marple noticed the traditional dcor, impeccable service and an unmistakable atmosphere of danger behind the highly polished veneer. Richard Cooke The childrens themed tea was ok.could be geared slightly better towards children but they enjoyed it Managing Director, The Drawing Room at Brown's HotelResponded on 21 May 2023How lovely to hear about your experience with us at Brown's! We particularly liked the white tea and the ginger and lemon one too. Join us for all-day dining from Monday to Friday at The Drawing Room between 8.30am until 10.30am and 6.30pm until 8.30pm. Of course, the scones were delicious and the little beehive shaped dessert was darling, with the ornamental be on top It was our anniversary and was made very special and a highlight of our trip. Kindest regards, Thank you very much for taking the time to share this brilliant feedback following your recent visit to The Drawing Room. Richard Cooke Thank you for your review and your kind compliments about our beautiful Drawing Room and delicious Afternoon Tea. We would especially like to commend Esther for the warm welcome and guidance on the teas and the menu. Everything was exceptional, from the service to the sandwiches (especially liked the coronation chicken sandwich), the ambience. Thank you again for your kind words and great feedback, and we will look forward to welcoming you back in the near future. All of the staff we encountered, from the doorman to the restaurant staff, were extremely helpful and went out of their way to ensure my mother would havea lovely afternoon. How lovely to hear about your great experience with us at Brown's! Thank you again for your kind words, and we look forward to welcoming you back in the not-too-distant future. Thanks, again, to your people for making this anniversary especially memorable. We hope to be able to welcome you again. May Fair London hotel review, an ideal location near Buckingham Palace Richard Cooke Thank you so much for sharing this wonderful review following your recent visit. But overall the experience, service and ambience were marvelous. Service was quite slow - 15 minutes from being seated to receiving first tea. Had the cakes been misplaced? She looked after us very well indeed. Staff are very attentive without being obtrusive. Kindest regards, She explained and advised as much or as little as we wanted and she really knew every item. Also included was a tiny individual blood orange cake which was also cold and dense and didnt really taste of that much. . Many famous and important faces have stayed and dinned at the hotel Victorian writers Oscar Wilde, Arthur Conan Doyle and Bram Stoker just three of the regular visitors at the time. If you have several hours to while away in London or wish to enjoy a stand out service for afternoon tea then come here; the place where Queen Victoria enjoyed her own afternoon tea, is simply exquisite! X. Thank you again for your strong recommendation. Thank you for your review. I cannot fault the location, the setting or the staff as they were all very impressive but this is all about the amount being charged compared to what you would get if you spent this kind of money elsewhere. So pleased to hear that you had a fabulous time with us, and we certainly hope to have the opportunity to welcome you back in the not-too-distant future. The sandwiches were a bit disappointing. Will call again!More, My wife and I want to express our deep appreciation for your staff both at the reception desk at Browns and in the Drawing Room for Afternoon Teafor making our recent visit so memorable! Daily 12:0018:30, https://www.roccofortehotels.com/hotels-and-resorts/brown-s-hotel/dining/the-drawing-room/, Banquet, Corkage Fee, Gluten-free Options, High Tea, Indoor Fireplace, Non-Smoking, Takeaway, Vegan, Wheelchair Access, Wine, Should you wish to have additional information on the teas we offer, please ask, Traditional Afternoon tea 75; With a glass of Moet & Chandon Brut NV 85; With a glass of Ruinart Ros 88; With a glass of Ruinart Blanc de Blanc 90. We were again speechless with delight and gratitude, but this time we were also deeply moved by the creative, caring way these fine people had decided to make this older couple feel honored and appreciated. Kindest regards, Dear Saerom, The selection was great. Read our, Brown's Hotel London, Other at Brown's Hotel, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC, Youre getting a reduced rate because this partner is offering a discount when you book from a mobile device. Your words have filled me with such pride knowing that the entire team have been incredibly attentive and that we exceeded expectations. Managing Director, The Drawing Room at Brown's HotelResponded on 8 May 2023Dear Jacqueline, My daughter & I thoroughly enjoyed it. We were particularly touched by the mini chocolate tart that was brought out with a lit candle for my mother, to the accompaniment of 'Happy Birthday' on the piano. Kindest regards, 6 incredible in-person drag events to see this year. Thank you to all the staff we shall be recommending you to everyone and shall one day return again! It brings me great pride and joy to hear how much you enjoyed your time with us, from the pleasant and efficient service, to the delicious food offering, and the cosy and delightful atmosphere of our beautiful Drawing Room. The ultimate guide to the best afternoon tea in London, from the deliveries to your door to a modern take on the traditional pastime. Ambience is terrific and food was delightful. Richard Cooke It was good but not excellent. Managing Director. Kindest regards, London's best afternoon teas - Harper's BAZAAR Thank you Brown's Hotel! Dear Phil, Dear Sue, Richard Cooke The team and I are so pleased to read that you had such a great time with us! Richard Cooke celebrating our 40th wedding anniversary with a trip to the UK from our hometown of Seattle, Washington state which included a visit to London. I am aware our Assistant Manager Rocco got in touch with you to discuss your comments, and I would like to join him in offering my personal apologies. These professional members of your hospitality staff went above and beyond their regular responsibilities to do what Im sure they do every day in other less dramatic ways for your exemplary hotel: they make visitors feel special and go out of their way to insure this experience of feeling cared for lasts with them throughout all the ups and downs of their visit with you at Browns Hotel. The quality of the food was excellent & also a very good choices of beverages.More, Fabulous 10/10 afternoon tea! But, they were gone for about ten minutes. Kindest regards, Richard Cooke I will ensure your kind comments are shared with everyone. Excellent spot to enjoy British tradition of High Tea. Our hostess, Bianca, and our server, Simone, were charming, attentive and delightful company throughout our tea. Over 20 teas including black teas, oolong teas, green teas, white teas, herbal infusions and a fruit and floral premium range. Richard Cooke Awful and rude behaviour! Brown's Hotel London | Afternoon Tea Bookings We can't wait to come back with our families next time.More, We visited Brown's for afternoon tea as a party of 8 to celebrate my mother's 101st birthday. Brown's is composed of 11 Georgian town houses, and all 82 bedrooms (and 33 luxurious suites) have been individually designed. Both very basic ingredients and very cheap to make. MonFri 09:0010:30 Thank you for your review of Brown's, and I am pleased you enjoyed your recent stay with us, and were impressed with our Mayfair location.Your kind comments will be shared with the entire team, who join me in thanking you, and we hope to have the pleasure of welcoming you back, before too long.Regards,Stuart P JohnsonManaging Director, We were made to feel special from the moment we arrived at Browns Hotel, from the glass of champagne, to an upgraded room, to the concierge service arranging cars from the station and back from the show we saw. While it has not influenced this review, TripSavvybelieves in full disclosure of all potential conflicts of interest. I have been coming here for thirty years and it never fails. Albemarle Street, Mayfair, London, UK, W1S 4BP, Available Monday-Sunday at six sittings throughout the day between 12 - 5:30pm, Traditional or Tea-Tox Afternoon Tea 55 They even presented my Mum with an extra pastry with a candle and sang Happy Birthday to her. The hotel couldn't have been more helpful. Claire loves eating and baking cake so is always delighted to contribute to High Tea Society. Thank you for your review. * Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. with a glass of Ruinart Rose 68 I was sorry that you felt a little hurried when the table allocation was reminded to you. Another wonderful experience at Browns to be repeated.More, Dear LondonLucyB,Thank you for your wonderful review of Afternoon Tea at Brown's. We loved the Champagne she recommended but the tea just could not stop drinking the tea! A memory of your visit or present for a loved one? Managing Director, The Drawing Room at Brown's HotelResponded 6 days agoDear Panther, Brown's Hotel, a Rocco Forte Hotel. The hotel, now owned by the Rocco Forte Group, quietly beams in its traditional furnishings and modern touches. I was sorry that you felt a little hurried when the table allocation was reminded to you. Enjoy with our selection of Good Earth teas, a chilled glass of Champagne, or one of our fabulously nostalgic 50th Anniversary cocktails. This is by no means an inexpensive venue - but we are very happy to pay the price for a place that looks after you well, offers excellent food, and provides a sense of occasion for a special event. My sincere thanks for sharing your positive impressions here following your recent visit to our beautiful Drawing Room. It is really lovely to read how much you enjoyed your time with us, and I know our team will join me in thanking you for praising their service and warm hospitality. After a few anxious moments both then much to our delight, the receptionist we spoke with said yes, she indeed did have the box and would hold it until the next day for us to pick up. Afternoon Tea Information Venue: English Tea Room, Brown's Hotel. Richard Cooke Polite staff. I know they will be pleased to see their professionalism praised as such. Suddenly, Hysar, Barbara and two women staff members appeared with the box! Kindest regards, The tables are also dressed well with white linen table cloths and napkins. Days and Times:Daily: 12pm midday to 7.30pm. We appreciated the scale of the venue. Suddenly, Hysar, Barbara and two women staff members appeared with the box! Richard Cooke Kindest regards, Kindest regards, Thank you again for your kind words and great feedback, and we will look forward to welcoming you back in the near future. BEST AFTERNOON TEA! - Review of Brown's Hotel, London, England My sincere thanks for taking the time to write this lovely review following your recent visit to our beautiful Drawing Room. The scones were still warm with perfectly churned clotted cream and the strawberry jam drizzled pleasantly on top. Jam was really runny (and yummy) so cream first, the first afternoon tea Ive had where there were no discussions over the correct order of silver-spooned dollops onto the scones. We were further pleased to read how much you enjoyed this special experience notably thanks to the warm and helpful service delivered by Esther. What provenance in a city with now over 70,000 hotels. The unique British heritage and feel contrasting with contemporary art and design. We hope to have the pleasure to see you again at Brown's in the near future. Staff was professional.aaa, How lovely to hear about your experience with us at Brown's! Kindest regards, Indeed, one could well imagine that novel's sleuth, Miss Marple, sitting in a corner of The English Tea Room, shrewdly observing her fellow guests. Quality of afternoon tea at these prices need to be much higher.More, Eight ladies booked for afternoon tea to celebrate a 60th Birthday. We loved the puddings and the atmosphere. Managing Director. Dear Nick, Thank you again for your kind words and recommendation, and we will look forward to welcoming you back in the near future. I cannot express how pleased I was to read your wonderful review of Brown's, following your recent visit! Managing Director, The Drawing Room at Brown's HotelResponded on 12 May 2023Dear Michelle, A selection of freshly prepared open sandwiches: Dark rye bread with smoked salmon and low-fat crme frache, Spelt bread with sliced egg whites and cress, Unusual to have a 'healthy' option for afternoon tea. I was very pleased to see that you enjoyed the beautiful setting of the Drawing Room and found the service from our team excellent. Richard Cooke This is indeed quite atypical and opposite to the positive feedback we get on a daily basis, and I will take the time to share your comments with our team for further follow up. Not exactly getting what we are paying for!! Kindest regards, A luxury hotel in the middle of Mayfair and it had everything you would expect from a hotel of this standing. So much more than just a waitress! Thank you again for your feedback, and I do so hope that notwithstanding this, we can welcome you back, when I would please ask that you get in touch with my office directly so we can ensure a more befitting experience following our usual high standards. Dear Leila, The result is a syrupy texture as a result of the cultivar, fruity notes as a result of the rich Yunnan terroir which it is nourished, and malty depths from masterful processing, Gyokuro is shaded for 30-days before picking, in early May in Asahina valley tea gardens. Kindest regards, Kindest Regards, Amazing experience! Refreshing, even bracing and full of charm, Comprising three simple, natural ingredients-intensely fresh combination, a bright, zesty and invigorating herbal infusion, Our delicious mix has a natural freshness of the lemongrass, which is perfect complement to the mellow chamomile and delicate, lightly sweet lavender, The subtle perfume of whole rosebuds is imbued with the tart fragrance of real raspberry pieces and the ripe, fruity aroma of Osmanthus flowers. Our award-winning Afternoon Tea is ideal for those seeking a quintessential English experience. Thank you again for your feedback, and I do so hope that notwithstanding this, we can welcome you back in the future. Afternoon Tea at the English Tea Room of Brown's Hotel in London, England As we finished sipping the champagne aperitif , the tea service began. I took my friends to Browns yesterday and, as I have been a few times before, I wanted them to have the same experience. Richard Cooke The Drawing Room in Mayfair serves Afternoon Tea daily. It is so great to hear that you loved everything about your experience, from the wonderful atmosphere, to the warm and friendly service delivered by our amazing team. We went with a friend and had a great time. Our hostess, Bianca, and our server, Simone, were charming, attentive and delightful company throughout our tea. Also an individual Victoria sponge which had a ridiculous amount of jam in the middle. Brown's Hotel Afternoon Tea 33 Albemarle Street, London, W1S 4BP Brown's Hotel 33 Albemarle Street, London, W1S 4BP Brown's Hotel is a landmark amongst hotels in London, being one of the capitals very first and Afternoon Tea at Brown's Hotel is probably one of the most traditional. We were beginning to get a little anxious. Richard Cooke She effortlessly made beautiful suggestions for tea pairings with each serving of the afternoon tea ands we loved her stylish uniform. The Drawing Room at Brown's Hotel - London on OpenTable Delicious sandwiches (which will be replenished on request, as well the cakes), lovely light scones and a fine selection of sweet cakes. Oh & you can try as many teas as you like to accompany your afternoon tea! Kindest regards. The selection was great. Thank you so much for your kind words about our beautiful venue and the welcoming ambience. A disappointing experience for 85 each. Richard Cooke Brown's Hotel 70 reviews Claimed Hotels See all 79 photos Write a review Add photo Review Highlights "The last time I was here was pre-pandemic, yet this still holds as my favorite place for afternoon tea to date." in 27 reviews "Be sure to pop into The Donovan Bar to see the fantastic photographs." in 2 reviews We had the rose champagne to begin with, with a selection of teas throughout. Address: Brown's Hotel, Albermarle Street, London W1 . Browns Seasonal Tea Library is the Chinese tea ceremony Gong Fu and ritualises the presentation of the tea. Afternoon Tea Menu | Browns Restaurants Brasserie & Bar I went for an afternoon tea at Browns with friends. Room types may vary. Kindest regards, Not enough stars. Tea leaves were omitted from one tea pot so it was just hot water. And we did ask for more sandwiches, hummous, and desserts but let's not see it as 'not filling' but as a good thing as if it wasn't good we wouldn't have wanted more. I know she will be delighted to see her hospitality praised as such. The ambience, food and tea were so wonderfully prepared and presented. Kindest regards, We hope to welcome you back very soon! Its a great start to the lead up to Christmas. Thrown out accidentally? Phew. All a wonderful experience. I know she will be delighted to see her hospitality praised as such. Excellent attentive, helpful and friendly staff. Kindest Regards, They were so obliging and moved us to a spot where we could really see the room. More focus is needed on what the food actually tastes like than making everything look pretty. We are truly delighted you had a beautiful experience with us and will look forward to welcoming you back soon! View the award-winning Afternoon tea menu at The Drawing Room in Mayfair. We decided on the champagne afternoon tea. The sandwiches were delightful, but the dessert pastries were a little to rich for our preference. Faultless ! Great food, great surrounds, great service. Made welcome from the moment of arrival to our departure. You may have heard something similar to this from other guests, but let me share with you the rest of the story. Managing Director, The Drawing Room at Brown's HotelResponded on 8 May 2023Thank you so much for this perfect five-star rating and your lovely review. Managing Director. with a glass of Moet & Chandon Brut NV 65 I certainly won't miss to thank everyone for looking after you so well. The whole experience was a pleasure. Overall will come again, Dear Melanie, Managing Director, Its a beautiful experience fit for a kings coronation weekend :), Thank you very much for taking the time to share this brilliant feedback following your recent visit to The Drawing Room! Kindest Regards, Managing Director. Kindest Regards, We will look forward to welcoming you back very soon. Many thanks for taking the time to share your positive impressions with us following your recent visit to The Drawing Room. It brings me great pride and joy to hear how much you enjoyed your time in our care, and I know our team members will be over the moon to see their hard work and warm hospitality and professionalism praised as such. Brown's Hotel, Agatha Christie afternoon tea: review Managing Director. Payments made by partners impact the order of prices displayed. On the 29th Jan - myself and some friends attended Afternoon Tea. Apparently, the hotel was the inspiration for Agatha Christies novel At Bertrams Hotel. I know my team will be over the moon to read your great feedback about your experience, and will join me in thanking you for your kind compliments for their warm hospitality and hard work. We were offered additional sandwiches & couldnt refuse! Managing Director, The Drawing Room at Brown's HotelResponded on 9 May 2023Dear Ann, Managing Director, The Drawing Room at Brown's HotelResponded 6 days agoDear Nick, The sweet treats came out when all the (second helpings, very telling) of sandwiches were finished. I value your comments and am pleased to know how much you enjoyed your time in our very special place. Her unique style and ability to talk at depth about tea was truly appreciated. A beautiful Sunday afternoon tea. Hattie's Tea Room & Lounge Bar, Tenerife: See 474 unbiased reviews of Hattie's Tea Room & Lounge Bar, rated 4.5 of 5 on Tripadvisor and ranked #253 of 5,913 restaurants in Tenerife. Hattie's Tea Room & Lounge Bar In the heart of London's elegant Mayfair, Brown's Hotel is an iconic luxury hotel where history and 21st century sophistication come together. Wonderful! I also had a second pot of Silver Needle without the roses as I love this white tea so much. But overall the experience, service and ambience were marvelous. Dear Ann, The potato flour carrot cake was a little dry but you have plenty of tea to drink with it.
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