It goes against our guidelines to offer incentives for reviews. so these types of wigs will usually have some type of adjustable feature to make sure it fits snugly on your head. So they did not give me a refund and instead of returning it to me the donated it to charity, without ever telling me. The number is so far from the actual number that I have to suspect it is a deliberate attempt to forestall a customer with a problem from reaching a representative. Most people will find that they only have the option of shopping on the internet for wigs, which is great since you can compare prices and have access to thousands of different choices. The packing slip said the wig was backorder cancelled. But I get many compliments and surprised looks when I tell people I am wearing a wig--looks like my natural hair did 10 years ago. And then, when they finally arrived, I was pretty ticked off. The website states most orders ship within 24 hours. We hope this information helps you find the right wig that makes you feel confident in yourself! Medical wigs don't differ much from normal human-hair wigs. Clearance Hair Pieces. Yes, but please keep in mind that you cannot combine web and catalog promotions or multiple offers on one order. After I read some of these reviews, I knew! I checked Trust Pilot AFTER I placed my order @ Paula Young and was worried I'd have the same experience as previous reviewers. It is not easy to find wigs and hair pieces in white that look natural. Buyer Beware!!!! Since you cannot even see what you ordere other than a small picture on the screen, returns are happening often and should be made as easy as possible. I called tonight, for their 24 hour 'customer service', and the reviewers saying they were rude, were 100% correct. Cloudflare Ray ID: 7d2c3f8eef9cca4f Anyone can write a Trustpilot review. PaulaYoung.com is your online source for great wig styles and wig colors. Items shipped to Canada and internationally are FINAL SALE and CANNOT be exchanged or returned. 1 review US Jun 17, 2022 Satisfaction quaranteed is not a priorty I am so disappointed with the wig I received..It looks nothing like the picture in the catalog,and of poor quality. Do you agree with Paula Young Wigs's TrustScore? They said wait 3 weeks from the 20th. Also, I checked a previous purchase and found they had done it before but I missed it. Your personal MarketLive data will not be shared with. INSTEAD, THEY SAID THEY WOULD RESHIP THE ORDER SOME TIME. I TOLD THEM TO NOT SHIP THE ORDER AND TO GIVE ME A CREDIT. I have had nothing but bad experiences with customer service, either because they are downright rude, unfriendly and non-cooperative. 400 Manley Street Interestingly Paula Young Company has reached the 1,000,000 customer mark long ago, with more buying her wigs. (Feb 13,2022-They redeemed themselves) I DON'T RECOMMEND BUYING FROM PAULA YOUNG. If you're interested in shopping online here, we recommend reading customer reviews on specific wigs to get a feel for quality and the experiences that other buyers have had on those particular products. For men and women alike, the selection of wigs online is vast. #5. Call to customer service when informed the wig is no longer available. I purchased three wigs from Paula Young, I called several times and talked to a supervisor, explaining my dilemma. Ive seen this complaint about them since i noticed this. Paula Young is infamous & I know from experience that all the bad reviews are justified. #1. Paulayoung.com Phone Number | Call Now & Shortcut to Rep She was rude. Ripoff Report | Paula Young Review - Internet, Massachusetts Some come with sizing as general as "adult man" , "youth girl" , etc. They only shipped one, and then when I called almost three weeks later to inquire about the other, they told me the customer had cancelled it. Information provided by various external sources. I have purchased many wigs from them but they have now lost a customer. BEWARE: IF you can hold you temper long enough to get thru their ridiculous phone system you will get this: They gave me free shipping, came back a month later and went into my bank account without my permission and charged me $9.99 shipping because "they made a mistake ". Very unsatisfied with them. No matter how you shop online, over the phone or by mail you will receive 10% Cash Back and Instant Free Shipping on every purchase you make with Paula Young during your active membership. Kanekalon Synthetic Fiber Wigs. Navigate phone maze to a human Direct to human. Nellie Wig by Paula Young | Paula Young It is my opinion that they have improved the quality and variety of styles and colors as time progressed. You should be ashamed. "Where do I enter the "Promotion Code" when I am checking out on the website?" When you've entered the shopping cart on the left side of the page there is a two-toned box. All exchanges must be accompanied by an Exchange Authorization Number. Super nice when they take your credit card order. The worst company I have ever dealt with and I am sad to say they are in Massachusetts USA. Frequently Asked Questions Companies can ask for reviews via automatic invitations. Click my account, then click "Forgot your password? Whatever the reason, wigs are gaining popularity and it's important that you find the best retailer to meet your needs. When youve entered the shopping cart on the left side of the page there is a two-toned box. Resolution In Progress Lawanna of Tulsa, OK Verified Reviewer Original review: May 23, 2023 This is. Which women's shoe store is best? Paula Young has a variety of hair pieces & hair extensions, styles, and colors to choose from so you can look your best, for less. I and they would never treat a customer like that.I will never under any circumstance do business with them again. They also tried to put a monthly charge of $14.95 monthly for being a platinum member which I never agreed to. Platinum Plus FAQ's. When I received the order the packing slip showed a different amount and my credit card was also charged a higher amount. Order Information. This is not a one off as I re-did it and saw that once again the system accepts a free shipping code to reduce the shipping charge (although still extra for Canada), but then they put in an extra charge later with no explanation or consent. Whether you're a trendsetter on the lookout for the next hottest bag or looking for functionality over frills, online handbag shopping provides Where is the best place to buy perfume online? Call center hours 24 hours, 7 days. Shipping & Processing. We'll keep you informed, and we'll never sell your information to anyone. I will NEVER order another thing through their website. Also, when I visited the site to place the order I received a "welcome email with a 20% discount code", yet when I placed the order with that code the discount wasn't applied. SAD BUT LIFES TOO SHORT AND THEIR SERVICE IS HORRIBLE. I'm happy to say I've had excellent service from this company. I called to cancel and its not even with Paula Young? Great colours and styles. They said once the dirty wig was received, they would credit me the additional $9.50 I would have to pay to send the used merchandise. Those items not in pristine condition or without original packaging (including hair nets, all tags, and inserts) WILL NOT be processed for an exchange or refund. Customer 2 reviews US Mar 22, 2021 I called to order an item. Finally my bank had to intervene as the charges on the invoice did not match the higher amount charged to my credit card. But I've paid three times. I have emailed, called customer service twice, to no avail. Performance & security by Cloudflare. Enter your MarketLive password to connect. I have purchased 6 or 7 wigs and a couple of ponytail wraps from Paula Young over a period of 3 years. This website is using a security service to protect itself from online attacks. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. We use dedicated people and clever technology to safeguard our platform. They often include a cap and base that are specifically made for a sensitive scalp. 99 #9. Now they wanted me to pack up the used wig and drive to the post office so they could inspect the wig. I spoke to mailmen, spoke to Paula Youngs customer service on 4 different occasions, received different answers as to why they cant provide the tracking number from the smartpost that was placed inside the box with the item I ordered! We have noticed you already have an account. sent wrong COLOR AND WIG SIZE.To send back they charge a exzorabant re-stocking fee plus more shipping fee.Do not buy from this company.BUYER BEWEARE!!!!!!! The Brooklyn native, 29, was walking in Midtown White NYC Lawyer Fired After Snatching Wig Off Random Black Woman | New York attorney Anthony Orlich was fired after snatching the wig of a random Black woman. #3. Verified customer Disappointing Quality & Customer Service: My Paula Young Review So, I bought a couple o' items from Paula Young and lemme tell ya, it took forever ta get 'em. Stay up to date with the latest reviews. Shop Best-Selling Wigs I will no longer be dealing with Paula Young, as their manufacturing standards have plummeted. When I contacted them to see why they didn't at least refund me the taxes they collected from me (an additional $1.59) they kept saying they have a new policy that they charge that amount for returned items. Customers who don't accept delivery of their order will incur a 20% restocking fee. Shipping charges will be automatically removed from your order total and we'll apply 10% of your order to your Savings Center account after your order ships. 65% Off Paula Young Coupons & Promo Codes - June 2023 - Goodshop Find out how we combat fake reviews. Please contact us by email, phone, online, fax, or mail. Click to reveal All third party trademarks and logos appearing on this site are the property of their respective owners and do not imply any affiliation with or endorsement by them. WIGSHOP styles may be returned for exchange ONLY. The answer to that question is going to depend on your specific needs. Still a loyal customer, it's a struggle to find simple wavy style, middle part, bangsand as soon as I find a style I can live with, they quit selling it. Paula Young Wigs Review - Nationwide - Ripoff Report Do NOT BUY THEIR WIGS OR PRODUCTS. The average size kept slipping off my head. Paulayoung.com customer service - GetHuman The form is unavailable at this time, please try again later. I ordered a wig and velvet grip headband. They shipped on the 20th. If you have a synthetic wig, you'll need to purchase wig shampoo and conditioner. Who has the best workout programs? This business practice of a fee of 14.95 seems a bit deceptive. Or perhaps you're feeling a sassy, red, shoulder-length cut. "How do I review my previous order history with your site?" Nellie Wig by Paula Young is a stylish short wig with feathery, razor-finished layers and flirty fringe. Your satisfaction is our first priority. Information for the entry hasn't been updated since Feb. 11th and states the package is still at a shipping facility in Massachusetts. I wish they had more of the higher quality wigs with lace fronts and mono tops but otherwise this company s a safe bet. I also emailed them for an expected arrival date and had a reply within 24 hours, so no complaints from me!I ordered a Topper and its gorgeous. Wet 'n' Wavy Wigs. Shop our selection of wigs, hair pieces, and more at PaulaYoung.com . Also she said I didn't use the promo on the returns, but kept repeating I got the 20% off the original order. Favorite Features. WhisperLite Wigs. I feel like I got taken. She's perfect I give her a 10+++ Highly recommended for a purchase, My problem with this company is actually reaching a human being on the "all other problems" line. Your experience can help others make better choices. 3rd Party Shipper/Freight Forwarder. After years of buying wigs from them I had a major problem. However, due to their low rating from the BBB and negative feedback from customers, Paula Young has earned a low rating from us. I am tired of t he dissing I read from other reviewers--they must be ordering the wrong product. They have a wide variety of wigs to choose from and their prices are competitively low even without the 150% price match guarantee they offer. Can you believe that!! Paula Young Hair Pieces & Hair Extensions - Wig.com It was clear I had no idea why and ive never signed up for this. Offering wigs for medical hair loss or to change up your style. Paula Young Reviews - 57 Reviews of Paulayoung.com - Sitejabber Call us toll-free 1-800-689-2587. 2023 Trustpilot, Inc. All rights reserved. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. THey charge a 19.00 fee for each item you send back that they dont get in 30 days. Here are 8 tips for writing great reviews. I was on the phone with them (placed on long holds multiple times) for thirty minutes then they want me to spend another thirty plus minutes driving to the post office for their mistake. They wouldn't even give me the return address. Claim your profile to access Trustpilots free business tools and connect with customers. Purchased ZARA wig 56/ 60. $10 OFF $10 Off Your Order of $89 or More expires: ongoing Used 7 timesLast Used 17 days ago 100% Success Paula Young Hair Pieces & Hair Extensions - Wig.com Wig.com Login Register Visit Our Blog Our consultants are here to help 1.800.689.2587 Shopping Cart- Items in cart:, Cart Total: $0.00 Search Open Menu
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