robohelp server user guide

Since you can connect to DB using SSMS i am sure you are using correct login credential. If you select Custom, you see all of the pages, and have the most flexibility in creating your rules. This type of rule is often combined with a program or service rule. Optimize content by leveraging powerful analytics and reporting capabilities. Adobe 65029902 - Robohelp Server - PC Using Manual Deliver personalized experiences with new Frameless Responsive HTML5 layouts. Web administrators can open and delete projects; manage users, areas, and projects; view reports; schedule databases; and search. All rights reserved. Share it here. Dedicated community for Japanese speakers. In the navigation pane, click Inbound Rules. A disconnected network card is automatically assigned to the Public network location type. Easily master RoboHelp and RoboHelp Servers capabilities with step-by-step instructions. RoboHelp Server 10 Users: Have you configured an external db using JDBC? Learn about the new user interface and features, so you can create amazing Help content forcustomers. Dedicated community for Japanese speakers, /t5/robohelp-discussions/rh-server-web-administrator-need-to-manage-users/td-p/12743693, /t5/robohelp-discussions/rh-server-web-administrator-need-to-manage-users/m-p/12743722#M143058, /t5/robohelp-discussions/rh-server-web-administrator-need-to-manage-users/m-p/12743800#M143059, /t5/robohelp-discussions/rh-server-web-administrator-need-to-manage-users/m-p/12751206#M143110. I finally succeeded in this. Hi team, I'am facing strange issue here with RH Server 11 ! Welcome to the RoboHelp User Guide - Adobe Inc. Host and deliver personalized content experiences with new Frameless HTML5 layouts that provide intuitive navigation, improved SEO capabilities with unique URLs, and best-in-class output search. Easily configure RoboHelp Server to authenticate administrators and users using the Web Administrator and configuration files. Start at the beginning, visit each section individually, or connect with the Community to work your way through a project. The email link tcssup@adobe.comis recommended as it reaches a team dedicated to Technical Communication Suite products including RoboHelp. Search for topics and baggage files included in a project, and automatically generate an updated index during scheduled scans. Are there additional undocumented steps that I need to do first? Take advantage of simplified deployment and configuration to get started quickly. The problem was two things: Correcting these two issues solved the problem and I was able to successfully connect to the server. I created some user accounts through RH server web admin portal, but i can't see them in the - 12743693. Optimize content by leveraging powerful analytics and reporting capabilities. Just make sure you are providing other details for connection set-up in specified format. Host Responsive HTML5 content, allowing end users to access content on a multitude of devices, including mobile devices. But if you used the regular support chat box on the Adobe site, try using the email address on the following page instead. Host different Help systems by creating multiple contexts in Apache Tomcat and configuring different instances of RoboHelp Server (with a single installation) to run on each context (running on the same IP address and port number, using different context names). Ensure about you're using ldap feature, i don't know if RH server is able to use local accounts. What is surprising is that we got connection successful to the same sql express DB by usingTestDatabase.udl application. On the Program page, click All programs, and then click Next. Click Action, and then click New rule. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Based on the tracking and reporting data, customize your content to meet user requirements, find information gaps, and improve heading titles. Creative suite 4 production premium (94 pages), Manual will be automatically added to "My Manuals", Deploying Adobe Robohelp Server on Windows, Top New Features of Adobe Robohelp Server 8, Software Adobe 65029902 - Robohelp Server - PC Product Manual, Software Adobe 65030089 - Robohelp - PC Manual, Software Adobe 65024500 - InDesign CS4 User Manual, Software Adobe 65024872 - InDesign CS4 - Mac Developer's Manual, Software Adobe 65024872 - InDesign CS4 - Mac Manual, Software Adobe 65029121 - Flash Media Streaming Server Developer's Manual, Software Adobe 65029121 - Flash Media Streaming Server Configuration And Administration Manual, Software Adobe 65023809 - Creative Suite 4 Master Collection Printing Manual, Software Adobe 65029940 - Captivate - PC Using Manual, Software Adobe 65029940 - Captivate - PC User Manual, Software Adobe 65045315 - Photoshop Elements Use Manual, Page 6: Deploying Adobe Robohelp Server On Windows, Page 12: Top New Features Of Adobe Robohelp Server 8. Use Configuration Manager to configure search settings, database settings, and admin settings. https://helpx.adobe.com/contact/enterprise-support.other.html#robohelp, Do not sell or share my personal information. Open the Group Policy Management Console to Windows Defender Firewall with Advanced Security. - Test connection between RHS 11 and SQL express DB is ok. Learn how RoboHelp Server makes it easy to host and track content, with support for single-click publishing from RoboHelp. What 's New in Adobe RoboHelp (September 2022 release), Future-ready content with Microcontent authoring, Collaborate using out-of-the-box Online Review, Legal Notices | Online Privacy Policy. If you select another protocol, then only packets whose protocol field in the IP header match this rule are permitted through the firewall. When trying to test the connection to the local database it's not working ! Create an Inbound Port Rule - Windows Security | Microsoft Learn To complete these procedures, you must be a member of the Domain Administrators group, or otherwise be delegated permissions to modify the GPOs. Hi, thanks a lot ! Manage authentication, including all-new single sign-on (SSO . Deliver personalized experiences with new Frameless Responsive HTML5 layouts. Configure as appropriate for your design, and then click Next. Adobe RoboHelp Server 11 If you don't get a response, try Support. On the Profile page, select the network location types to which this rule applies, and then click Next. See how you can upgrade projects, work smarter with the new minimalist interface, collaborate with source control solutions like GIT, authorMicrocontent, and more. Selecting a region changes the language and/or content on Adobe.com. The all-new RoboHelp Server is now more secure with a new HTML5 platform that replaces Flash. 65029902 - Robohelp Server - PC software pdf manual download. Segregate Help content into protected and public areas, and assign rights to individual users or groups, including view only, publish, or report. Comments from users help guide you to an answer. Host and track your help, policy and procedure, and knowledge base content with Adobe RoboHelp Server, now on an HTML5 platform. Selecting a region changes the language and/or content on Adobe.com. Hi, i posted my solution here if someone is interested : Re: RoboHelp Server 10 : Test Connection to local - Adobe Support Community - 12561308. Take advantage of comprehensive search features, including search results ranking, keyword and synonym searches, multiple language and phrase searches, exclude or show topic context, wildcard searches, and baggage file searches. Users can directly login using an active SSO user account, without the need to provide credentials. Search Community Help to find the best content on the Web about Adobe products and technol- . Collaborate using Azure DevOps (Team Foundation Server), Create and use variables for easy updates, Import FrameMaker documents into a project, Configure output presets for conditional content, Translating content to multiple languages, Configure a translation framework for a service provider, Publish to an FTP server, a Secure FTP server, or a File System, Southeast Asia (Includes Indonesia, Malaysia, Philippines, Singapore, Thailand, and Vietnam) - English, - . I already wrote to the support but i post here just in case someone can help. The problem was two things: The user credentials did not have the correct permissions on the SQL Server instance The database URL was needlessly complex. Locate areas where users make repeated requests for information, find out which searches are repeated and how users navigate content, and gather operating system and browser data. Calling the RoboHelp Server 10 docs on this subject "sparse" would be generous. More info about Internet Explorer and Microsoft Edge, Windows Defender Firewall with Advanced Security, Create an Inbound Program or Service Rule. Visit the RoboHelp Community to be inspired and get answers to top questions. That will get to specialist Robohelp support people. On the Name page, type a name and description for your rule, and then click Finish. I am not sure if any of the regular supporters here have knowledge of RoboHelp server. User Guide. Has anyone out there even gotten this to work? Merge projects with similar content into one area, even if they are in multiple languages. The modern and intuitive authoring solution for technical communicators is here! On the Action page, select Allow the connection, and then click Next. Download for all available Updates . with Advanced Security node in the Group Policy Management MMC snap-in to create firewall rules. This feature is available for all supported operating systems. Easily show or hide widgets, such as glossary and TOC. Start at the beginning, visit each section individually, or connect with the Community to work your way through a project. Hi Amebr, Thank you. Multiple authors can work on different parts of a project simultaneously and then publish to the same server to have users view it as a unified online information system. https://helpx.adobe.com/contact/enterprise-support.other.html#robohelp, Do not sell or share my personal information, I'm using a database username and password that I created in SSMS, so I know it's correct, I'm rather certain I've specified the correct path to the sqljdbc_4.1.jar file, The user credentials did not have the correct permissions on the SQL Server instance, The database URL was needlessly complex. The RoboHelp Server search engine provides exceptional performance for Chinese, Japanese, and Korean languages. To restrict the rule to a specified port number, you must select either TCP or UDP. Just confirming you used the email address and not the regular chat support? This type of rule allows any program that listens on a specified TCP or UDP port to receive network traffic sent to that port. Work on your own scheduledevelop and publish content with automatic project merging. Selecting a region changes the language and/or content on Adobe.com. Although you can create rules by selecting Program or Port, those choices limit the number of pages presented by the wizard. If you combine the rule types, you get a firewall rule that limits traffic to a specified port and allows the traffic only when the specified program is running. Post questions and get answers from experts. Manage projects, user accounts, and groups through an intuitive web interface, and generate detailed reports of Help usage activity. An administrator must provide an . Take advantage of an all-new, intuitive HTML5-based report dashboard featuring a range of customization options. Selecting a region changes the language and/or content on Adobe.com. Enable end users to access personalized content using Dynamic Content Filters. On the Rule Type page of the New Inbound Rule Wizard, click Custom, and then click Next. Adobe Robohelp Server Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Migrate projects, users, usage reports, and area information from RoboHelp Server 10 to the latest version of RoboHelp Server with a single click using Configuration Manager. All rights reserved. Unleash the power of advanced analytics as you create and publish content from Adobe RoboHelp to Adobe Experience Manager knowledge base. Easily customize reports for Frequently Viewed Topics, Frequently Searched Terms, Search Terms with No Results, and Browser and OS usage statistics reports. Help others by clicking Correct Answer if the question is answered. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Just select the columns you want to add to the report and then save them on the server to be automatically included when the same report is regenerated. I'm trying to configure a new installation of Server 10 with SQL Server 2014 Standard Edition but I can't get past the RoboHelp Server Configuration Manager. Use this guide to learn authoring and publishing Help, policies and procedures, and knowledgebase content on Windows and macOS. Always we get a Connection Failed error message ! Manage authentication, including all-new single sign-on (SSO) support, and assign individual or group user rights. Adobe Support Community . Host Frameless HTML5 content published from RoboHelp and FrameMaker, Enhanced security with platform migration, Host Responsive HTML5 Help content for all screens, Make data-driven decisions with powerful analytics and reporting, Efficiently manage user rights and data security and get seamless self-service deployment, - . If this GPO is targeted at server computers running Windows Server 2008 that never move, consider modifying the rules to apply to all network location type profiles. And when I click "Test Connection," all I'm getting is "Connection failed.". This topic describes how to create a standard port rule for a specified protocol or TCP or UDP port number. Solved: RoboHelp Server 10 Users: Have you configured an e - Adobe Watch now Watch more videos on YouTube Webinars RoboHelp meets Adobe Experience Manager Knowledge Base See the following page for support contact options:https://helpx.adobe.com/contact/enterprise-support.other.html#robohelp. Post questions and get answers from experts. I asked the support for assistance but it's taking a long time and no answer for the moment ! Search includes DOCX, PPTX, XLSX files, and more. In the navigation pane, click Inbound Rules. Welcome to the RoboHelp User Guide Last updated on 3 Mar 2023 Use this guide to learn authoring and publishing Help, policies and procedures, and knowledgebase content on Windows and macOS. Build a project from different parts and then publish it as a unified online information system. When you have configured the protocols and ports, click Next. Below is example for the same: Database URL ----- > jdbc:sqlserver://NEON-I:1440;databaseName=RHSSQL12, Database User Name ------> , Database Password ------> , JDBC Driver Class ------> com.microsoft.sqlserver.jdbc.SQLServerDriver, JDBC Driver Path ------> C:\Users\labuser\Desktop\sql41.jar. RoboHelp Server 10 Users: Have you configured an e /t5/robohelp-discussions/robohelp-server-10-users-have-you-configured-an-external-db-using-jdbc/td-p/8521072, /t5/robohelp-discussions/robohelp-server-10-users-have-you-configured-an-external-db-using-jdbc/m-p/8521073#M114005, /t5/robohelp-discussions/robohelp-server-10-users-have-you-configured-an-external-db-using-jdbc/m-p/8521074#M114006, /t5/robohelp-discussions/robohelp-server-10-users-have-you-configured-an-external-db-using-jdbc/m-p/12561290#M141841, /t5/robohelp-discussions/robohelp-server-10-users-have-you-configured-an-external-db-using-jdbc/m-p/12561460#M141849, /t5/robohelp-discussions/robohelp-server-10-users-have-you-configured-an-external-db-using-jdbc/m-p/12562711#M141875, /t5/robohelp-discussions/robohelp-server-10-users-have-you-configured-an-external-db-using-jdbc/m-p/12564061#M141902, /t5/robohelp-discussions/robohelp-server-10-users-have-you-configured-an-external-db-using-jdbc/m-p/12590914#M142051. Hi, as we are using LDAP connection, when trying to add a user account it has to be first created on the AD and in the correct location, so the LDAP request will find it in the directory, otherwise it'will not work. View and Download Adobe 65029902 - Robohelp Server - PC using manual online. Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. For sure i'am already dealing with adobe support and i was here to try to enlarge my chance to solve my issue. Because this is an incoming rule, you typically configure only the local port number. All that was required was jdbc:sqlserver://localhost (specifying a databaseNAME property actually prevented it from working, for some reason). Browse upcoming and pre-recorded webinars, - , FREE for a limited period only (Regular price $99.99/user/year), Updated frequently to cover latest releases, Developed by leading industry experts in partnership with Adobe, On-demand availability and self-paced video tutorials, Instant completion certificate issued by Adobe (See sample beside), Hassle-free, one-click sign up process with. Copyright 2023 Adobe. You can also delete existing contexts using Configuration Manager. "Upvote" is for useful posts. We also followed the recommendation mentionned above on this discussion but no chance : Database URL ----- > jdbc:sqlserver://localhost, JDBC Driver Path ------> "C:\Program Files\Apache Software Foundation\Tomcat 8.5\lib\mssql-jdbc-9.4.0.jre8.jar". Ingest your existing content to RoboHelp and start working on user manuals, online Help, API documentation,policies & procedures, and more. My site www.grainge.orgincludes many free Authoring and RoboHelp resources that may be of help. Start at the beginning, visit each section individually, or connect with the Community to work your way through a project. Found the answer elsewhere? Any suggestion please ? To create an inbound port rule. Simultaneously work on multiple sections of a project and then automatically merge them together at runtime. Visit the RoboHelp Community to be inspired and get answers to top questions. RoboHelp User Guide Import and linking TOCs, indexes, and glossaries Microcontent Review and Collaboration Translation Generating output Publish output Appendix Use this guide to learn authoring and publishing Help, policies and procedures, and knowledgebase content on Windows and macOS. Download Adobe RoboHelp. Adobe RoboHelp - Resources With Dynamic Content Filters you can now add conditions to content, empowering users to find content faster, while generating a single output guide. RH server Web Administrator - Need to manage users. See how users can self-select and personalise content, use a combination of filters to dynamically change the Table of Contents, Index and Search. Manage authentication using single sign-on (SSO), LDAP, and other protocols. Choose the order you want projects to appear in the index or use the default order. which allows the user to directly login to RoboHelp Server. See https://helpx.adobe.com/contact/enterprise-support.other.html#robohelpfor your Adobe Support options. I'am facing strange issue here with RH Server 11 ! Will keep you posted. RH server Web Administrator - Need to manage users Enjoy support for all modern browsers, including Internet Explorer 11, Edge, and the latest versions of Google Chrome and Mozilla Firefox. To allow inbound network traffic on only a specified TCP or UDP port number, use the Windows Defender Firewall USING ROBOHELP SERVER 8 Getting started Top new features of Adobe RoboHelp Server 8 User authentication Using RoboHelp Server 8, you can segregate the Help . Leverage the powerful HTML5 Web Administrator interface to create groups, delete hosted content, manage users, and more. Join the conversation For other inbound port rule types, see: Open the Group Policy Management Console to Windows Defender Firewall with Advanced Security. Content is rendered seamlessly on all screen sizes. Also for: Robohelp server 8. . Copyright 2023 Adobe. Learn how RoboHelp Server makes it easy to host and track content, with support for single-click publishing from RoboHelp. What 's New in Adobe RoboHelp (September 2022 release), Future-ready content with Microcontent authoring, Collaborate using out-of-the-box Online Review, Legal Notices | Online Privacy Policy. PDF Using Adobe RoboHelp Server 11 Host and track your help, policy and procedure, and knowledge base content with Adobe RoboHelp Server, now on an HTML5 platform. RoboHelp User Guide. Welcome to the RoboHelp User Guide - Adobe Inc. I'am currently trying to migrate our RH application from v9 to v10 ! Enable users to export data to CSV or Excel format and then feed it into a special charting application or use it for statistical analysis. What's new in Robohelp (2022 release) Update 2, What's new in Robohelp (2022 release)Update 1, What's new in Robohelp (2020 release) Update 8, What's new in Robohelp(2020 release)Update 7, What's new inRobohelp(2020 release)Update 6, What's new in Robohelp(2020 release)Update 5, What's new in Robohelp(2020 release) Update 4, What's new in Robohelp(2020 release) Update 3, What's new in Robohelp(2020 release) Update 2, What's new in Robohelp(2020 release) Update 1, Collaborate using Azure DevOps (Team Foundation Server), Create and use variables for easy updates, Import FrameMaker documents into a project, Configure output presets for conditional content, Translating content to multiple languages, Configure a translation framework for a service provider, Publish to an FTP server, a Secure FTP server, or a File System, Southeast Asia (Includes Indonesia, Malaysia, Philippines, Singapore, Thailand, and Vietnam) - English, - . Hear what your industry peers have shared with us in our biannual industry research survey. To select a protocol by its number, select Custom from the list, and then type the number in the Protocol number box. On the Scope page, you can specify that the rule applies only to network traffic to or from the IP addresses entered on this page. Get instant access to high-quality, on-demand training courses for your favorite tools like Adobe RoboHelp, developed by leading industry experts. On the Rule Type page of the New Inbound Rule Wizard, click Custom, and then click Next. Display results with all search words % End of search results. On the Protocol and Ports page, select the protocol type that you want to allow. Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. If you choose to do this, follow the steps in the Create an Inbound Program or Service Rule procedure in addition to the steps in this procedure to create a single rule that filters network traffic using both program and port criteria. The chat box people often don't know anything about Robohelp. Optimize your content with data tracking. This prevents an unexpected change in the applied rules if the network location type changes due to the installation of a new network card or the disconnection of an existing network card's cable. Use this guide to learn authoring and publishing Help, policies and procedures, and knowledgebase content on Windows and macOS. ________________________________________________________. 1 Correct answer Rocky_XYZZY Explorer , Sep 01, 2016 I finally succeeded in this. The specified program cannot receive network traffic on other ports, and other programs cannot receive network traffic on the specified port. I created some user accounts through RH server web admin portal, but i can't see them in the related SQL Database, and I can't even manage/edit them on the webadmin RHS11 portal ! Learn the basics with videos, articles and other helpful resources. I can't help with your question, and most of us here aren't IT people. We backed-up and restored our prod DB on a test environnement, we installed RH10 on a win2019 server and also SQL2014 on same server !

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