Cant say enough good things about this shop! I ordered $400 worth of clothes for vacations and its been sitting in the distribution center now for 2 days.. when I ordered it 5 days ago. About Us | Selfie Leslie You agree to indemnify, defend, and hold harmless One & Only Collective Inc., its officers, directors, employees, agents, licensors, and suppliers (collectively the Service Providers) from and against all losses, expenses, damages, and costs, including reasonable attorneys fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your internet account. Selfie Leslie has the right to exclude certain products and categories from promotions at will. Amazing experience. They responded within a few hours. Crap customer service. Im. Don't waste your time, especially if you're ordering from the US. They will fight back and direct you to their returns policy page. Hi Michelle, we're sorry that you are not 100% satisfied. They responded promptly ensuring they would include my birthday note. The quality varies from dress to dress but overall is incredibly poor to me. I received a letter that said that they tried to deliver. Just so Obsessed with selfie leslie and I have been collecting selfie leslie dresses for years even im from UK. The items are so beautiful and their customer service is even better. i once had to return an item because of sizing, and they were really receptive and made sure everything was taken care of! The support team is available Mondays through Fridays during regular business hours. I emailed Selfie Leslie hoping they would at least credit or refund a portion of what I had paid for (the wedding I was going to wear it too was only a week away so I could not exchange it). We ordered this for our daughter and went by the size the model was wearing. The only drawback is the material get pulls in it easily even if youre careful. Hello. Thank you Terry Chin, I ordered 2 dresses for $216 and when received realized that they dont fit and returned them within 3 days. Id feel more comfortable with it tailored. I recently bought a dress on the website, however when it arrived the color looked completely different (they must've used a filter for the pics on the website) and the quality of the material was poor - the dress looked cheap although it cost $100. If to you: at your last-used billing address or the billing and/or shipping address in your online profile. Hi, I wanted to surprise my daughter with few of your fabulous dresses. I returned another dress because it was just poorly constructed. It has the perfect amount of stretch. They suggested we donate it a local charity, which we did! All purchases made through the website are subject to our acceptance of such orders. The Selfie Leslie mobile message service (the "Service") is operated by Selfie Leslie ("Selfie Leslie", "we", or "us"). 19 reviews Sep 26, 2022 Gorgeous and Tremendous Customer Care Gorgeous and Customer Care is Tremendous Thank you dresses are gorgeous like pictures ! The quality varies from dress to dress but overall is incredibly poor to me. So you end up getting a lot less back then what you originally paid for the item. You have made me a lifetime customer! You may opt-out of the Service at any time. Verification can help ensure real people write reviews about real companies. Selfie Leslie was founded in Australia and came to California in 2016, so we like to think of ourselves as Australian-born, Los Angeles-bred. Any award rendered by the arbitrator shall be final, binding, and conclusive and the parties acknowledge and understand that by entering into this arbitration provision they are waiving their constitutional right to a jury trial and their right to appeal. The Selfie Leslie mobile message service (the "Service") is operated by Selfie Leslie (Selfie Leslie, we, or us). We also ensure all reviews are published without moderation. $80 for a completely see through dress, and super thin. Never ordering again. Definitely not set up for online purchasing, Love everything about this company. Secondly, the dress is EXACTLY as pictured on their website, is true to size and amazing quality. Selfie Leslie Reviews | Read Customer Service Reviews of selfieleslie.com I will be ordering from them again! I trust this company and im continue to have my selfie leslie collection. Im planning on buying it in the blue color as well. And even better, USPS ended up delivering the package the next day and I couldn't be happier with my purchase :), Okay I really, desperately needed a dress for a dear friends wedding. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes. This website (www.selfieleslie.com) is expressly owned and operated by One & Only Collective, Inc. We ordered another dress, which came quickly and she absolutely loves it! Somehow I ordered an XS instead of a Large, it kept changing in my cart. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Thank you for visiting www.selfieleslie.com. We disclose this in big bold font on our shipping page and link directly to this page from our checkout. Companies can ask for reviews via automatic invitations. Big No-Go for online businesses. They have some really cute stuff, and I love that they display the reviews for each item. By using www.selfieleslie.com, you agree to be bound by the Privacy Policy, and warrant that all data provided by you is accurate and up to date. I paired it with Sam Edelman blue sandal for one wedding and the other did it with cheetah print shoes to give it a different look. Verification can help ensure real people write reviews about real companies. I will continue to purchase from Selfie Leslie because of how amazing my experience was!!! Companies can ask for reviews via automatic invitations. Selfie Leslie Order Tracking, Tech Stack & Reviews - AfterShip I am 54 148-150lbs, muscular build and I purchased a medium. They have refunded me $165 because of some return fees. Except you never get back the price you paid because the buyer still has to pay sales tax & import fees & shipping. Unfortunately with increased labor costs, the rising costs of shipping/logistics (The Free Shipping we offer to and from our customers) we have to cover some of these costs via a small return fee. This is disclosed on our return policy page in bold font. I trust this company and im continue to have my selfie leslie collection. To return the dress, I had to pay a fee of $10 and of course I won't get the initial shipping fee of $13 back, means I lost $23 in the process. How To Choose The Best Clothing Stores Selfie Leslie Promotions & Discounts We have done our best to display as accurately as possible the colors of the products shown on the web site. Except you never get back the price you paid because the buyer still has to pay sales tax & import fees & shipping. Selfie Leslie reserves the right to limit or refuse service to any customer/entity at any time for any reason. Before emailing us, please see the list of some frequently asked questions. Would not recommend. Do not buy from here! Buyer Beware and avoid Selfie Leslie. One & Only Collective Inc. honors each states guidelines concerning sales and use tax, determined by the destination address of your shipment. . Looking for a particular Selfie Leslie employee's phone or email? We do not have any expedited shipping options at this time. Any use of the website and its contents for purposes other than personal and noncommercial use is expressly prohibited without prior written permission from One & Only Collective Inc. Do not reproduce, publish, display, modify, sell, or distribute any of the materials or products from Selfie Leslie. BEWARE, BEWARE WHEN BUYING FROM SELFIE LESLIE !!! The mailing address for One & Only Collective is 2801 S Santa Fe Avenue, Vernon CA 90058. I highly recommend Selfie Leslie and will be shopping with them again. Id say it fits true to size, Im 510 tall, 140 lbs, 38D, the top ties together which makes it adjustable. Wonderful wonderful customer service is the most important, thank you! This is reflected by the highly discounted price. We disclose this on our website in our shipping policy. Anyone can write a Trustpilot review. Suggested companies are based on peoples browsing tendencies. All tags and labels attached. 2023 Trustpilot, Inc. All rights reserved. They requested I return in the original packaging but I did not have that, but the dress did still have a tag on it. I would definitely recommend it, just be extra careful not to sit on or brush against anything rough. Here are 8 tips for writing great reviews. Hello. Reply from Selfie Leslie. If I was 15 years younger, Id probably be more daring in my selections but there are so many options that I know Ill always find something. Customer service is extremely unfriendly/unhelpful and they don't allow any exchanges or returns for international customers (I'm in NZ). However, their website makes it look like the final sale items are easily returnable. Don't waste your time, especially if you're ordering from the US. This website may include links to third-party websites, such as links from advertisers, sponsors, content partners and third parties. Furthermore, you represent that you shall always provide true, accurate, current, and complete information (and updates when required) when submitting information to One & Only Collective Inc. through the website. Please note that with the recent increase in crime in our country, especially as more people shop online and get their packages stolen, we require a signature for all orders over $250. Q: An item I want is out of stock, when will it be back? The response time of the support email line was impeccable and made my life so easy. Up to 5 We also ensure all reviews are published without moderation. This is outlined on our website on our return policy page right at the top.As for the return fee, we can see that it was refunded back to you so your store credit is 100% of the value of what you returned from your original order. Definitely not set up for online purchasing, Love everything about this company. Consent is not a condition of purchase. So again I emailed your team asking if it was possible to include a birthday note. I really appreciated them understanding our situation and trying to help us out! I received a letter that said that they tried to deliver. the customer support team is extremely helpful, i had some problems with one dress strap and i contaced the costumer support team and they solve the problem straight away for me, they reply my every email within 10 minutes, extremely impressed! The dress was even prettier in person and fits just right - true to size. Im planning on buying it in the blue color as well. I couldnt wait to order again. Love the Customer Service! Plus the clothes are so cute. I was honestly very hesitant in ordering. You must be fully authorized to grant such aforementioned rights to One & Only Collective Inc. One & Only Collective Inc. shall be entitled to use any user-generated content without incurring obligations of confidentiality, attribution, or compensation to you. However I'm very disappointed they don't carry petite sizes. Hi Michelle, we're sorry that you are not 100% satisfied. Thank you. Dont be afraid to throw a pop of color with the shoes. The quality of the dress was poor and didn't look like the photo. The website does not reflect the actual quality of the clothes. Just not worth the hassle. (888) 849-4383 Customer Complaints 7 complaints closed in last 3 years 3 complaints closed in last 12 months Read Complaints File a Complaint + Related Categories Online Retailer Business Details. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I returned another dress because it was just poorly constructed. It has the perfect amount of stretch. Final sale items may have slight defects, missing parts and/or color differences. I trust this company and im continue to have my selfie leslie collection. Poor quality, and no refund possible for international customers. Once an order is placed, we CANNOT make any changes. All tags and labels attached. To return the dress, I had to pay a fee of $10 and of course I won't get the initial shipping fee of $13 back, means I lost $23 in the process. Reply from Selfie Leslie. Would not recommend. Yay!!! I bought a $90 dress and one of the seams split open after one wear! I ordered one large dress, true to size and super comfortable, good quality + materials and SUPER pretty!!! I've ordered from Selfie Leslie before and have always been impressed with their inventory. The sizing varies sooo much because the quality control is just non existent. Unless otherwise specified, all designs and contents featured on the website (including, but not limited to, navigational buttons and images, artwork, graphics, photography, text, etc.) I received a letter that said that they tried to deliver. Terms of Service | Selfie Leslie Suggested companies are based on peoples browsing tendencies. 2023 Trustpilot A/S. Hi Michelle, we're sorry that you are not 100% satisfied. The Selfie Leslie team responded quickly to my email regarding a return. The company agreed to an exchange in size for me when it was a final sale item that my daughter bought and the size didnt work. For example, if our dress dye does not remain on the fabric, One & Only Collective Inc. shall not be responsible for any damage to any other clothing item or fashion accessory. The actual charge to your payment method will reflect all applicable state, local and county taxes and will be calculated once your order is shipped. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Never ordering again. With this information given to them, they were more than willing to accept it being returned in a clean bag as long as the tag is still on the item. Search over 700 It goes against our guidelines to offer incentives for reviews. I will probably purchase every single color there is! This company is engaging in consumer fraud. Companies can ask for reviews via automatic invitations. Crap customer service. No contact number. Thank you Selfie Leslie for making it right! Gorgeous and Customer Care is TremendousThank you dresses are gorgeous like pictures !and the customer care react fastly and gave me immediately a solution to fedex trouble !THANK YOU !You are the best store ! With this information given to them, they were more than willing to accept it being returned in a clean bag as long as the tag is still on the item. the customer support team is extremely helpful, i had some problems with one dress strap and i contaced the costumer support team and they solve the problem straight away for me, they reply my every email within 10 minutes, extremely impressed! They said my shipment arrived but I never received anything. On purchasing the dresses I did not see anywhere I could leave a Happy Birthday note. So each item is going to be a different length and fit differently due to each individual's height. I wore this to two weddings and received tons of compliments. are copyrights, trademarks, trade dress, and/or intellectual property that are owned, controlled, or licensed by One & Only Collective Inc. If a court decides that applicable law precludes enforcement of any of this paragraphs limitations as to a particular cause of action, then that cause of action (and only that cause of action) must remain in court and be severed from any arbitration. Dont be afraid to throw a pop of color with the shoes. I highly recommend Selfie Leslie! I have shopped Selfie Leslie for about two years. Hi Team Selfie Leslie! Store credit and gift cards are final sale. My emails are responded right away and I receive resolution promptly. Fast Free Shipping on All Orders $100+ Selfie leslies customer service team is FANTASTIC. Shop our selection today for on-trend looks youre sure to adore. However, it still was a little big in the waist (I was in between sizes so I went up just in case) and I didnt love the color with my skin tone. Shipping normally takes 3-5 business days. Even after I suggested to pay the transport to US they did not accept return. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Im. I was not sure of the size for a particular design so I emailed your team. Hi Tuesdee, we apologize that your experience was not pleasant. free lookups / month. We disclose this in big bold font on our shipping page and link directly to this page from our checkout. No contact number. I really appreciated them understanding our situation and trying to help us out! I just did not like this dress because I am very tan and the color drowned me out. The customer service team is rude and not helpful. It is the customer's responsibility to read and understand the return policy before placing the order. We may modify or cancel the Service or any of its features without notice. Loved this dress, was the perfect color (mint green), style & weight to wear to an early Sept. wedding, received compliments on it all night! Never ordering again. They responded quickly, fixed the mistake same day, and let me keep the wrong item to donate to charity! Please note that items ending in $xx.50 are final sale as outlined on our website. I always struggle with deciding which size (small or medium) is a better fit for me and I ended up getting the perfect size for both dresses. All worldwide rights, titles, and interests are reserved. I don't recommend buying from Selfie Leslie. I will probably purchase every single color there is! This is disclosed on our return policy page in bold font. Really important items for an event. Selfie Leslie Reviews | Read Customer Service Reviews of selfieleslie Best customer service I have dealt with in a long time. Shipping was fast and this company was very active with updates and such! Make sure you dont order final sale items without knowing for sure if it fits you right. I am so happy and cant get over how helpful and communicative your team is. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Just not worth the hassle. Returns & Exchanges | Selfie Leslie Awful experience. I will be returning to buy more clothes! This may include irregular or excessive returns histories, potential fraudulent or criminal activity and/or payment disputes/chargebacks. I really appreciated them understanding our situation and trying to help us out! The only drawback is the material get pulls in it easily even if youre careful. Shop unique women's clothes online. So you end up getting a lot less back then what you originally paid for the item. The exchange/return process was great, Very much appreciated your customer service on being very understanding and open to my request. It goes against our guidelines to offer incentives for reviews. www.selfieleslie.com does sell products for children, but it sells them to adults, who can purchase with a credit card or other permitted payment method. This company is engaging in consumer fraud. Cute styles but really poor quality considering the price. Sounds like a company that doesnt believe in their qualities. They will respond to this review like previous reviews by stating it's up to the consumer to read the returns policy before buying. We also disclose this via a flag overlay on each final sale product on the collection pages that says "Final Sale". . The sizing varies sooo much because the quality control is just non existent. I just absolutely do not recommend, not to mention I have seen these same exact dresses on other sites like Billy J & even on Amazon for a QUARTER of the price. Lorem ipsum dolor sit amet consectetur adipisicing elit. Find out how we combat fake reviews. They answered all my questions, we're timely, very informative about my dress questions, return, new order. Q: When will I get my refund? Just so Obsessed with selfie leslie and I have been collecting selfie leslie dresses for years even im from UK. Thank you. STORE CREDIT (100% FREE) EXCHANGE (100% FREE) REFUND ($9.75 PROCESSING FEE) Hi Tuesdee, we apologize that your experience was not . Excellent customer service and fabulous dresses. I am looking forward to maybe a Store near me opening up in the Future. She said it fits perfectly and material is good so I bought 2, but have to return one since it's sequin dress and I couldnt even open the zip because sequin cover all around the zipper. Its difficult to buy items because sometimes clothes size run differently. It has the perfect amount of stretch. We may, using our sole discretion, and without liability to you (or to any other third party), cancel or refuse to accept any transaction. Msg frequency varies. I had ordered a beautiful birthday dress but upon inspection of the dress, I noticed holes in the sleeves. Beautiful dress however I did not like how it looked on me. Lorem ipsum dolor sit, amet consectetur adipisicing elit. Sounds like a company that doesnt believe in their qualities. You and One & Only Collective Inc. expressly delegate to the arbitrator the authority to determine the arbitrability of any Dispute, including the scope, applicability, validity, and enforceability of this Arbitration Agreement, which shall be governed by, interpreted, construed, and enforced per the Federal Arbitration Act and, where applicable, the laws of the State of California. The website does not reflect the actual quality of the clothes. You'll receive a one-time opt-out confirmation text message. To see how we collect and use your personal information, please see our. They will not expedite delivery. Loved this dress, was the perfect color (mint green), style & weight to wear to an early Sept. wedding, received compliments on it all night! This is my third time ordering from Selfie Leslie and im really pleased!! Even after I suggested to pay the transport to US they did not accept return. MAKE SURE YOU READ THE POLICIES CAREFULLY BEFORE BUYING. Hi Mary, according to our records you order was refunded in full. Thank you. Selfie Leslie is a scam, don't buy. They have some really cute stuff, and I love that they display the reviews for each item. We respect your right to privacy. If you are looking for a comfortable gorgeous show stopper look no further. Ive bought five or six dresses from Selfie Leslie over the past year or so, and all of them have been good quality (I used to work in QA for a clothing manufacturer so I always check material quality, stitching, stuff like that), super cute, and the shipping is always surprisingly fast. This is in response to Selfie Leslie's response to my initial review. Find out how we combat fake reviews. If there was more we could do to improve USPS delivery, then we would, but we are at their whim unfortunately. Get in contact with Selfie Leslie. Date of experience: October 07, 2021. Selfie Leslie Reviews | Read Customer Service Reviews of selfieleslie Please note that with the recent increase in crime in our country, especially as more people shop online and get their packages stolen, we require a signature for all orders over $250. I highly recommend buying from here because I certainly will again! This website is protected by copyright and applicable trade dress. 2023 Trustpilot, Inc. All rights reserved. I needed help exchanging/returning an order ,after the expected return period, due to unfortunate circumstances and your team was so helpful. . We use dedicated people and clever technology to safeguard our platform. price or description) due to a typographical error or other mistake, we reserve the right to refuse or cancel any orders that may have been placed for such a product listed. Shein has better quality then this. Hi Team Selfie Leslie!The exchange/return process was great, Very much appreciated your customer service on being very understanding and open to my request. Find out how we combat fake reviews. Went to two post offices today and finally found my package. Companies can ask for reviews via automatic invitations. I would recommend avoid this website as returning items is time consuming and costly. Waste of money. I just order 2 more from this site and waiting to try them on. When I wear their dress I never stop getting compliments.The shipment arrives very quickly.The service is excellent, once I had a problem, and they solved it for me the same day in a courteous and helpful manner.Highly recommend. Their posted final sale items are not clearly marked and then the company refuses to accept the returns. Hi Tuesdee, we apologize that your experience was not pleasant. {{ userNotificationState.getAlertCount('bell') }}. Wow where do I start? I bought a $90 dress and one of the seams split open after one wear! I am 54 148-150lbs, muscular build and I purchased a medium. The Selfie Leslie team responded quickly to my email regarding a return. All arbitrations shall proceed on an individual basis. Selfie Leslie Reviews: What Do Customers Think? Definitely not set up for online purchasing, Love everything about this company. I didnt realize Selfie Leslie had a sign off confirmation or I would probably wouldve never ordered. We are a trendy online dress boutique offering dresses, separates, jumpsuits, and rompers. Jun 2, 2021 You can contact via their contact page. They helped me with return labels and a refund. However, their website makes it look like the final sale items are easily returnable. Buyer Beware and avoid Selfie Leslie. I didnt realize Selfie Leslie had a sign off confirmation or I would probably wouldve never ordered. Store creditand gift cards cannot be converted back into cash/card refund. Would not recommend. Our return policy dictates that the item must be returned within thirty days of the original purchase. Check your mobile plan and contact your wireless provider for details. Selfie Leslie may refuse to accept or may cancel any transaction, at Selfie Leslie's discretion without liability to you or any third party. Thank you Terry Chin, I ordered 2 dresses for $216 and when received realized that they dont fit and returned them within 3 days. Waste of money. Your participation in this program is completely voluntary. We may modify or cancel the Service or any of its features without notice. 2023 Trustpilot A/S. June was a very busy month for me. Do not buy from here! Our goal has always been to become one of the best trendy online boutiques that you can depend on to bring you all of the best styles year-round. . I really appreciated the speedy and friendly response. Went to two post offices today and finally found my package. I reached out to customer service to see if another dress could be sent out that day as I had a wedding in two days, within MINUTES they responded and shipped out the same dress but in black for me. We also disclose this via a flag overlay on each final sale product on the collection pages that says "Final Sale". So unfortunate I really wanted to love them but I'm afraid to buy anything for this reason. On top of all of that, they were so kind. We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Date of experience: 07 October 2021. HORRIBLE EXPERIENCE!! Contact. Some of the dresses I'm looking at are made for taller women. She has purchased a few dresses from your store before and was very happy with her purchase. I was not sure of the size for a particular design so I emailed your team. Message frequency varies. 2023 Trustpilot, Inc. All rights reserved. Promotions or coupons cannot be retroactively applied. I ordered dresses in a size too small, so I will be returning but I bought them in a bigger size plus an additional one.
