MLB is giving refunds and we looked at your order and see the seller did in fact provide you one. Earlier in the day while at work I was able to do it. Our support reps are on hand seven days a week from 9 a.m. to midnight ET to help answer your questions. Disgusting service when you nearly $300 out of pocketUpdate dont listen to their replies on here either. >extra event ticket protection (get 100% reimbursed and 24/7 assistance), >options to pay w/ debit/credit card, PayPal, and PayPal credit (monthly payments), >get 10% off ScoreBig w/ coupon code (welcome10) on your first order. I purchased tickets for Tame Impala at the Gorge (#19059490), and had the same experience as others. I paid $126 on March 9, 2020 for tickets to see Santana on August 6, 2020 at DTE Music Theater in Michigan. The tour was postponed until August 21, 2022 and now I can't print my tickets. We are from the UK, so the only recourse for redress, is a refund. Please provide us the order number and we can check and see if a refund can be provided. > 100% buyer trust guarantee, Ticket Exchange by TicketMaster [Your Answer Here]Here is a link to a webpage pointing out that the show has moved to the Fox Theater venue: *** Note that the date of that posting is February **, Meanwhile, I have purchased my tickets from Ticket Monster on March ** At that time, Ticket Monster still claimed the show is being held in Bill G*** Civic Auditorium, and the email I have received confirming my purchase lists Bill G*** Civic Auditorium as the venueTherefore, they were advertising the show on the basis of outdated informationI'd like to once again point out that Bill G*** Civic Auditorium is a much bigger venue and provides a different experienceI am wondering what was Ticket Monster's motive to keep promoting show listing the wrong venue long after the show was moved > best price guarantee By continuing past this page you agree to our Terms of Use We use dedicated people and clever technology to safeguard our platform. This was when I called them after having numerous of my emails ignored. They claim that their rates are better than most competitors, and the site, which has a clean and easy to use interface, is a great place to purchase tickets as gifts for friends and family members. Gorillaz | Boston Red Sox - MLB.com Rescheduled concert is in two weeks. As a 3rd party we do apologize that some of the brokers have not gotten their refunds from particular venues. Click here to share your Ticket Monster review below. UPDATE: I see TicketMonster has provided their pat answer (someone else's issue - 3rd party broker). Phone: 920.822.3951. DO NOT USE THEM TO PURCHASE TICKETS. We apologize if you have issues with a ticket bought 2 years ago. 2022 Ticketmaster controversy - Wikipedia Please provide us an order number and we will gladly look into this matter. AAA Ticketmonster Online Order #19957796 placed in March for a Red Sox game. I've also filed complaint with BBB.Ordered Maroon 5 tickets (order #1229440) in Dec as Xmas present. The concert is this Sunday and I need to print my tickets!!! Data ticket takers are told what the key metrics are by their consumers. Our tickets have arrived in the mail and we are now ready for our event next week. Please can you finally take action. Tickets were not delivered until too late to make travel plans. Thank You. No surprise fees tacked on at the end, and no 25%-30% service fees poured into our pocket. Ticketmaster Verification can help ensure real people write reviews about real companies. I've provided them with the order number that I originally got from Ticket Monster and they say the order number doesn't exist. I purchased tickets for a Tyler Childers concert that was cancelled in April. 167.71.228.152 What a pain.. We appreciate the opportunity to speak. Keep getting the run around. Download Our Apps. We checked your order and it was refunded back in November to a Master Card on file. We appreciate the opportunity to speak. I purchased were wrong on delivery. They were totally not helpful. Share your Ticket Monster review below (or click here). Concert now postponed until 2021 but we want $$ back. Unfortunately it is completely radio silence. Thanks! Well, the website claims dont worry tickets will be sent one to two weeks prior to the event. about businesses and we make it easier for their voice to be heard by the companies. CARE-6057148) Re: Ticket Monster Order 1231913, We appreciate the opportunity to speak. You should see the refund in 5 to 7 business days. I emailed service at ticketmonster.com. I ordered tickets to the 2020 NHL Winter Classic on the Ticket Monster website. *** *** *** *** *** *** *** *** *** *** *** I came across Ticket Monster, I bought my tickets at a good price. Customer support phone line does nothing and email rep gave me an abrupt No refunds will be offered with no additional information. Once they are able to get the refund from the NBA we will make sure the funds get expedited to you. Well, two months have passed and I never heard from them again. Thank You. I need to get a new link for my tickets immediately or get a refund so I can purchase new ones. Again NO communication. I have always had to call them. So far, I still have neither, and this company has not done anything to fix the problem. If the show is cancelled then you will definitely see a refund as well. ? Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Fans buying tickets to upcoming Wu-Tang Clan and De La Soul tours now have easy access to custom messages from the RZA, the GZA and other members of each outfit via a new partnership between . If you have any questions regarding your purchased tickets and you didn't find your answer in our FAQ or any inquiries regarding an event, tickets purchased, refunds etc, please write to customerservice@ticketmaster.ae and we will do our very best to answer you within a reasonable time. We appreciate the opportunity to speak. And then to be bold enough to charge a "restocking fee" for a service the consumer could not even use on the date of the venue without prior notification is purely further showing that customer service and the customer experience are not a priority. Very disappointing. They were obstructed view!!!! Please provide us your order details and we will gladly check with the seller. Please message us with your order number and we will gladly investigate the matter. Received our tickets today for One Direction in Orlando for next week. This not only ensures the best prices but also the best customer service. - You don't have tickets to an event yet.- Need to reset your password.- Can't get into your account. The price difference was SIGNIFICANT!!!!!! My husband purchased from ticket monster last month and he had no trouble finding the tickets we wanted for the right price. If theres a lawsuit out for this company, count me in, because this is some shady business practice. As a 3rd party the NBA is refunding the sellers. Moreover, you can also contact us directly at any time so that we can offer you the best-possible service. This money would really help my family but they refuse to refund me. > voted best in-house customer service I purchased 2 Halsey tickets for $300+ before the pandemic and as soon as the shutdown happened I requested a refund but Ticket Monster would not give me my money back as the concert was postponed by a YEAR. I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because: We are now out $424 thanks to the HORRIBLE customer service. They only answer with standard mails (Always the same answer) and they dont answer to any of my concrete questions. We deeply apologize what has happened at the game. We have tickets to a concert in August but the website is now gone and we've moved so even if there are some elves working away after the company clearly has gone bankrupt No way to change address or confirm we still will receive tickets.The good news is that they can't rip anyone else off since they appear to be bankrupt and gone. NO CONCERT = NO TICKETS = REFUND. 9/2/2023. keywords: is TicketMonster a good site, is TicketMonster legit site, is TicketMonster good, is TicketMonster.com safe, is TicketMonster a reliable ticket source, site is TicketMonster reliable, is TicketMonster safe, Ticket Monster reviews 2021. I made purchase 2 Cinemark tickets on ticket monster and this is what I experience from that time which is very terrible. How to secure a Ticketmaster refund for postponed concerts - Elliott Report You can trust Ticket Monster though! In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ? Verification can help ensure real people write reviews about real companies. Add contact information for Ticket Monster, Sharing is caring! Customer service is non-existent. Some seating charts for concerts and theater shows dont show 3D views of sections, but overall the site is an excellent place to purchase tickets for any special event. We have been requesting our tickets from you for months and have not received as of today June 2nd. If you've ever wanted to contact Ticketmaster for any reason but didn't know how, now you've got a one-stop shop! There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Think twice before you deal with this unprofessional company!! We apologize but as stated in the terms of sale, if the show is postponed a refund cannot be provided. I immediately requested a refund and was ignored. "Across the Spider-Verse" features returning cast members Shameik Moore as Miles Morales . No surprise fees tacked on at the end, and no 25%-30% service fees poured into our pocket. We are currently checking with the seller on the status of the refund and you should see this refunded back to you in 3 to 5 business days. I found the site to be reliable and completely legit. This was not disclosed when purchasing the tickets or I never would have purchased them at the price they were charging. Ordered tickets in December and should receive them 48 prior the game (today, March 8th). Performance & security by Cloudflare. Ticket Monster tutorial | Red Hat Developer Order #1239724. That was 5 days ago. After no response, I followed up again and got a blanket statement that said be patient we need to confirm the concert was canceled. You will be seeing that refund in 3 to 5 business days. The Ticketmaster 'live' sales agent phone number is for fine arts performances and Broadway theatre tickets only. Please provide us an order number and we will gladly reach out to the seller and see if they could possibly obtain a refund. Said concert would be rescheduled. TERRIBLE COMPANY. When I called immediately to try to cancel the purchase, they told me tickets were Final Sale and couldnt be canceled. I tried getting them resent since March! However, as a 3rd party we can always reach out to the broker and see if they can possibly obtain one. 8/31/2023. I then asked to speak to a supervisor, who was rude and not helpful. Let's Connect. I will not be using them again. | Read 81-100 Reviews out of 465 We appreciate the opportunity to speak . 1. Ticket Monster has refused to refund our money we are out $500. Thank You. I do apprecitate you, but I want to send them thier ticket and get a refund.This is the only resolutionThey can resell it I don't want it dont need it I can get the same ticket for $this company is a preditory shark. If the show is cancelled a refund should be processed to you. If the show is cancelled then the guest will definitely get a refund. This morning my wife was told tickets would not be released until July 1st. My event was canceled all together have yet to receive a refund. The Tuesday, September 19, 2023 show is part of the Nucar Fenway Concert Series presented by Wasabi Technologies. We verify their service. Does nothing to try to keep a customer. Heres our top 2 ticket sites we like and use. In order for the Revdex.com to appropriately process your response, you MUST answer the question above Ticket Monster is a moderately complex application that demonstrates how to build modern applications using JBoss web technologies. fluctuate based on the supply and demand for a particular eventTicket Monster requires every customer to acknowledge that the tickets they are purchasing may be above or below face value before placing an orderThe customer accepted Ticket Monster's Terms and Conditions and agreed to this statementThank you for the opportunity to respond and please do not hesitate to reach out with further questions. Had tickets to Kennedy Space center for 2020, but couldn't travel due to Covid. Taylor Swift concert tickets 'disappear' after families paid hundreds If there are any other questions there is a FAQ section on Ticket Monster. However, TicketMonster still refused to cooperate, instead refused any refund, but still cancelled the tickets and chose not to notify me of such action. They claimed because it was rescheduled, not cancelled, they couldnt offer a refund. I paid for a August 2020 concert which was postponed because of Covid . I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because: They have stopped replying to emails also!! As a 3rd party we will gladly send this over to the seller and see if a refund can be given. A brief, polite email to a Ticketmaster executive might have helped move things along. I purchased tickets to a Lumineers concert at the Gorge in Washington in 2020. The supervisor doesnt know what customer service is. My Verizon online: From the top of the Verizon home page select Why Verizon > Get More > Verizon Up. Bought tickets Dec 2019 for Milky Chance in May 20 but concert was cancelled for COVID. Taylor Swift performing at her Eras Tour in Tampa, Fla., last month. 2 years ago we bought tickets to chris stapleton concert. The Ticket Monster Advantage is that the price you see, is the price you pay. Have reached out several times for a concert that was cancelled for July 13th, journey and the pretenders, order number 1235416. Are You a Data Ticket Taker or Decision Maker? Now I am trying tofind a contact to them for refunding. Then my Daughter who is 8 got sick and they told me to go to box office. I called on July 19 and was told that the vendor has until close of business 3 AM to deliver it, then was told it could be as late as an hour before the concerts scheduled start time. There was another name on my ticket, but that is to be expected when you are purchasing from a third party. We apologize about a lot of the refunds are taking some time to get back to sellers due to the pandemic. Our tickets were a little spendy, but this is a big show. Martha . Give me my refund ! Can not get to website it is always down and I can't find a number to call these people.Edit: Yes it was 100% canceled (it had been postponed originally). Vet Tix - Tickets For Troops - Veteran Tickets Foundation How to Contact Ticketmaster - All the Different Ways | Ticket Tip People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I was initially told I could not get a refund as the game was not confirmed as cancelled. We will gladly look into this further and see if the broker can possibly make a 1 time exception. Therefore, my credit card company offered to inquire. Buyer beware these people are crooks!!! We use dedicated people and clever technology to safeguard our platform. Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: The OVERPRICED tickets that were sold to me turned out to be INVALID tickets because they were sold to multiple parties This is no longer about the fine print regarding your improper pricing strategiesIt's about not even providing the product your customer OVERpaid for In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted], Ticket Monster received the above-referenced customer complaint and appreciates the opportunity to respondTicket Monster is a secondary ticket marketplace and acts as an intermediary between the original purchaser of the tickets and the end user of the ticketsOur site clearly states that we are a secondary marketplace and advises customers about the pricing of the ticketsTicket prices on the secondary market fluctuate regularly based on demand and rarely match face value (i.e., the price you see on your ticket)In particular, if demand is high, market prices are often above face valueWhile we always do our best to list the cheapest options for our customers, the market price is determined by our vendors and is not something that we can controlPlease see this section of our site which addresses all of the customers points and also states the Terms and Conditions [redacted] The following paragraph is from this section and clearly addresses all of the customers issues, PURCHASING AND PRICE OF TICKETS THE PRICE THAT YOU PAY MAY BE SUBSTANTIALLY HIGHER THAN THE FACE VALUE PRICE PRINTED ON THE TICKETSTicket Monster provides you with the service and convenience of locating premium and other tickets that are difficult to find or sold out via primary distribution channels such as Ticketmaster or the venue box officeTickets posted on our resale marketplace, Ticket Monster, are supplied by pre-screened, professional resellers, as well as individual resellers unable to use their seatsResellers list these tickets at market value, which may be well above the price printed on the face of the ticketThe market value price for a ticket is quite volatile, and is typically determined by many factors including seat location, supply and demand, date and location of event, etcTicket Monster may occasionally combine the ticket price, service fees and shipping charges, to include in one upfront list price. Furthermore, on every order page there is a sentence stating the following, < br /> I agree to Ticket Monster User Agreement and acknowledge that: All sales are final (double check the event DATE and LOCATION) I may be ordering tickets above or below face value and cannot cancel or change my order once I place it. Before the customer places an order, they have to agree to this statement or the order does not get placedThis statement addresses our user agreement, our policy that advises that all sales are final and it advises customers of the pricingPlease be advised that Ticket Monster has fulfilled the order that the customer purchased which did in fact get delivered to the customer via FedExThe tracking number is [redacted] Ticket Monster has done nothing wrong and has acted in good.Thank YouBrian L***Ticket Master President. The customer amicably agreed to the substitution for the same price ticketsThe customer was only charged once for this order; a total of $which was the original amount agreed to at the time of purchase. You will look into it. I will gladly update my review if i could get ANY support from Ticket Monster. How can I purchase tickets? My recommendation is to not use this service ever. > official resale for NBA, NFL, NHL . I have called the company, emailed the company, and placed inquiries (as instructed by the people Ive spoken to on the phone) multiple times, only to receive emails every 3 days for 1-2 months telling me that my issue has not be resolved. Before this virus I bought tickets at AAA for Discovery cove park. I ordered tickets back in 2020 , tour got re scheduled. Monster Jam Las Vegas, NV Tickets | Thomas & Mack Center, Aug 04-Aug 06 Not only you have to wait to receive your tickets until 48 hours before the event. TicketMonster.com review has a blog as well that has information on upcoming events and a newsletter that shares coupons and deals on major events. We have tested ScoreBig.com and got positive feedback overall from otherScoreBig reviews. You can email the site owner to let them know you were blocked. I tried to go directly to the venues website to get tickets, but every attempt was re-directed to the Ticket Monster site. HELLO! Ticket Monster review purchases are safe and secure. The $51.75 million figure marks the third-highest opening day of all-time for an animated release. I am unable to reach anyone by phone. AS the the rescheduled date approached I started with emails when they told me tickets would be issued closer to the date of the show. The action you just performed triggered the security solution. if the show is postponed a refund may not be available. . Ticket Monster is the one-stop-shop for all things entertainment. We appreciate the opportunity to speak. We purchased tickets for Busch Gardens Pre-Pandemic in Feb 2019. What the heck. Ticket Monster received the above-referenced customer complaint and appreciates the opportunity to respondTicket Monster operates on the open market meaning the prices for the tickets is determined by the market valueWhile Ticket Monster always does our best to find the cheapest options for our customers, the market price is determined by the vendors and is not something that Ticket Monster controlsBefore placing an order on our site, Ticket Monster requires every customer to acknowledge that the tickets they are purchasing may be above or below face valueThis is also stated in our Terms and Conditions which every customer must accept before placing an orderPlease see the attached copy of Ticket Monster's Terms and ConditionsThe above-referenced customer agreed to all of Ticket Monsters Terms and ConditionsTicket Monster supplied the customer with the requested ticketsWe apologize that the customer was not completely satisfied with their transaction, however, Ticket Monster acted in full accordance with the protocol outlined in our Terms and Conditions, Ticket Monster received the above-referenced customer complaint and appreciates the opportunity to respondPlease be advised that Ticket Monster is a secondary ticket marketplace and as per our Terms and Conditions that is listed on our site Ticket Monster provides you with the service and As a 3rd party we were able to find your order. I have been trying to contact this company and resolve the issue for over a year at this point. This is a horrible company. As a 3rd party the tickets come directly from the seller and brokers. Im clearly being robbed, if anyone had this experience can you tell me what did you do to solve it? Ticket Monster develops an online portal for booking tickets in sport, concert, and theater events. ticket, the amount of tickets, the type of ticket and the total amount for the tickets The customer is then required to enter their billing/shipping information, phone number, email address and to accept the Terms and Conditions listedThe order is submitted once the customer clicks the Place Order button located at the button of the order detail page, which is an electronic signature of the customer placing the orderThe customer agreed to the Terms and Conditions which state All Sales Are Final when purchasing tickets on our site We apologize that the customer is not completely satisfied, however Ticket Monster's actions are in accordance with the Terms and Conditions listedTicket Monster successfully delivered the exact inventory purchased by the customer, Revdex.com: I emailed and they assured me the tickets were valid. Are ticketmonsters cowboys? Although they promised a refund, our day was ruined due to this unprofessional and unreliable company. *** ***, Revdex.com: At home, I could not. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page.
