(Arsenal is ranked second on the all-time Premier League table.West Ham is tenth in the same ranking. There may also be occasions when this service will be used to refund our other membership levels when it hasn't been possible to refund their method of payment directly. You can return items to us via post ( Address: Arsenal Returns Dept, Torque, Challenge Way (Off Cutler Heights Lane), Bradford, BD4 8NG) : We will process any refund due to you as soon as possible. Check out our exclusive Wallpapers for desktop and mobile today! Tickets available. Box Level Terms and Conditions 2022-23 Arsenal Football Club Premier League. Ticket Exchange gives Silver, Red, Cannon and Junior Gunner Members even greater chance of attending games they want. Can I leave my account funds to build up over a period of seasons or do they need to be cleared by a certain date? The ticket request process is extremely different from buying tickets to sporting events in the US. 'Like everyone, we look forward to the day when we are all able to safely return to matches. In the highly unlikely case you do not receive the tickets you ordered in time for the match, we will refund 100% of your money back, plus we will offer you a credit worth 50% of your original purchase towards . Arsenal still have tricky home ties with Liverpool and Leicester as well as trips to Manchester City, Spurs and Wolves in their final ten Premier League games. its just not worth it. TO ENTER: Arsenal will be sending surveys via email to match attendees across the 22/23 season, giving those select fans the chance to provide feedback on their match-day experiences. Arsenal Football Club Arsenal tickets can vary depending on the opponents, the date of the match, and the stadium. Ticket Request You must log into your Arsenal America account under the ticket request option and request tickets through the Ticketing Page. If a match is moved for television purposes (Saturday match to a Friday, Sunday, or Monday), we cannot refund your ticket price. Stadium Tour tickets can be cancelled and refunded up to 14 days after purchase. Platinum andGold Members who cannot attend a game now have the ability to sell their ticket electronically to a Member once a fixture has officially sold out. One of the perks of the Gunners' 59 silver membership gives supporters priority to purchase . Can I use my account funds to purchase Home/Away tickets or merchandise from the retail store? A. This service is provided on News Group Newspapers' Limited's Standard Terms and Conditions in accordance with our Privacy & Cookie Policy. Step 2: Then, click on Match Ticketsat the top of the page. This service assists us in our objectives of eradicating the unauthorised and illegal sale of tickets through touts. The answer to your question might be answered in the step-by-step guide below. Members can . This requirement of a membership for each ticket request is a requirement of Arsenal for all supporter clubs, so there must be an associated membership for each. All fixtures are subject to match categorisation. Now Digital Members based in China, Indonesia, Malaysia, Vietnam, France and Spain can select to receive their monthly Membership newsletter in their local . Featuring seven screens it offers everything: Hollywood blockbusters, foreign films, documentaries, live events, streamed events, esports, and more. Information regarding season ticket and membership renewals for next season will be updated as soon as we have more clarity on future possible . The Ticket Exchange service will only be made available for certain fixtures once all tickets have sold out. How do Silver/Red members buy away tickets? Premier League. Avenell Club Membership Terms & Conditions 2022-23. Spurs Home Tickets. What will I be charged to use this service? . Youll be asked to pay the full amount for the ticket as a deposit. "As previously stated, supporters will be entitled to a credit or refund for any match tickets or hospitality they have already purchased for future behind-closed-doors matches in the 2019/20 season. Fintech Innovation with Custom Software Real-life Examples and Success Stories, The Importance of Carrying Out a Car History Check, Why to Specialize in Mergers & Acquisitions? However, for more prestigious . To inquire about a licence to reproduce material, visit our Syndication site. If you request tickets at any point throughout the season, you will receive an email one way or another for each game as soon as we get word, . (note: arrival times for the tickets vary it can be anywhere between 2 weeks to 4 days before the match). Official Tottenham Hotspur Ticket Sales. We are excited about the upcoming season, and look forward to seeing you there! My position on the Season Ticket Waiting List, Season Ticket Waiting List FAQs (General Admission), Disability Access Season Ticket Waiting List. I am a Season Ticket holder in the Family Enclosure, how can I use the Ticket Exchange? You will have to login and request the funds manually in each available window when the service is enabled. For other inquiries, Contact Us. A. Highbury House Buy Now. . We take the law extremely seriously, and will always adhere and abide by its rules and regulations. Step 5:To view available seats via the Ticket Exchange, you will need to toggle on Include Tickets Posted on Ticket Exchangefrom the left-hand side menu. A. I have purchased a ticket, when will my Digital Pass be uploaded with the ticket? How do I buy tickets for Arsenal Women games at the Emirates Stadium? Protecting both the seller and buyer. You wont be able to transfer the funds and will be prompted on what field has been completed incorrectly which will need to be rectified before proceeding to request a withdrawal. . To close a submenu press the escape key. That would mean waking up in the middle of the night for us here in the states in order to be online at the right time. Nardo Wick: Wiki, Bio, Family, Career As A Rapper, Love Life & More, Dior Goodjohn: Wiki, Bio, Family, Career, Love Life, Net Worth & More, What Is The Scariest Thing In The World In 2023? Step 2: Then, click on the head and shoulders icon in the top right-hand corner before clicking Manage Tickets. View our online Press Pack. Our allocation comes from a group of 350 total supporter tickets spanning the whole world. My Digital Pass keeps disappearing from my Apple Wallet. Step 1: To access Ticket Exchange, visit www.eticketing.co.uk/arsenaland click the Log In button in the top right-hand side of the screen. Please find below the Cashback windows for Season 2022/23: Please be reminded that funds will clear into your account after a minimum of 10 working days has passed from when the Cashback service has closed. Back for 2022-23 - first fixtures booking now! Arsenal Football Club, most commonly referred to as Arsenal or The Gunners, is a professional football club that is based out of Islington, London, England. Timings of these cashback windows can be found below. Q. I bought a ticket and never received a confirmation email. Unlimited hot and cold drinks. Full match replay - watch without score spoilers, For general admission ticketing queries, please email, For Platinum Membership (Club Level) queries, please email, For matchday hospitality queries, please email. Upon a buyer being found and a sale being made, your membership card will be disabled for the game while the buyer's membership card will be activated. Whether as part of a season ticket or for an individual match, supporters will be offered a credit for next season or a refund. The likes of Gabriel jesus, Thomas Partey and Bukayo Saka will travel from London to Birmingham for this match. Mar. You will need to confirm the following; Q. We aim to provide our readers with an informative detail about the viral stories that have been occurring around us. We take ticket requests for all home matches (EPL, Europa League, FA Cup, and League Cup). In relation to tickets, the statement reads: Supporters will be entitled to a credit or refund for any match tickets or hospitality they have already purchased for future behind-closed doors matches in the 2019/20 season. Step 8: Should they wish to be reassigned to another Season Ticket holder, simple click re-assign, where the My Network list will pop up to select from. Other than that, there are no other suggestions for match tickets that we will be able to provide you. Check out our exclusive Wallpapers for desktop and mobile today! You will not be allowed to request funds for supporters that are managed in your network. When you enter this historic building, you will be captivated by the enormous crane, once used in the production of large . Becoming a One Hotspur Member gives you access to ticket priority, the option to purchase via Ticket Exchange and a variety of exclusive benefits. Were now banging on three weeks away from the highly anticipated 2018-19 Premier League campaign, starting with the 8 PM clash between Manchester United and Leicester City at Old Trafford on Friday 10 August, and Arsenals pre-season preparations are in full flow. Club-by-club: Premier League refunds. Check out our exclusive Wallpapers for desktop and mobile today! For Disabled members who wish to list their tickets on the Ticket Exchange please complete the online form here for Disability Access ONLY,and your tickets will be listed by the Disability Liaison Team, you can also contact the DLT on 0207 619 5000 (Option 2). Trustpilot. FAQs. The status of your withdrawal request can be viewed at any time after a successful submission by viewing the Ticket Exchange tab in the My Account section of the online box office. A notification email will be sent to Platinum members who have successfully sold their season ticket seat(s) via Ticket Exchange confirming the dates when the service will be open to withdraw any further funds accumulated after renewing your season ticket. I am having problems accessing parts of the site when purchasing tickets, Error messages buying tickets on the Online Box Office. Highbury House You will pay the full ticket price as requested. This could result in the match date moving from its current day and time to anywhere from Friday to Monday on the same weekend. We get our tickets before Red Members, so ideally youd want to try and request with us first. A. The Gunners say it is 'sadly inevitable' the remainder of the . By accepting an Arsenal America ticket, you are agreeing to these Terms of Service. As a general rule of thumb, if youre traveling for a weekend game and plan to book flights shortly after your request is approved, its recommended to arrive in London no later than Thursday and depart no earlier than Tuesday. If I dont renew my season ticket is there a window that I can withdraw my funds at the end of the season? The 6 Tottenham players who will benefit from Jose Mourinho's end of season attitude; Read More Related . The credit for the ticket sale (less a 10% administrative charge) will be deducted from the cost of your season ticket renewal or the funds can be withdrawn throughout the season using the Cashback service. Tickets purchased via the Ticket Exchange are subject to the Home Match Ticket / Electronic Entry Card Terms and Conditions. We cannot help with securing match tickets within the 10 week request window (exceptions would be tournament matches like Champions League, FA Cup, etc, which are announced as we advance, and have short request windows). It may take up to 30 days from the day we confirmed via . A. These will go on sale to Silver Members two calendar months prior to each home fixture. Buying a Ticket on Ticket Exchange: Ticket Exchange gives Silver, Red, Cannon and Junior Gunner Members even greater chance of attending games they want. At what age can i bring a child to a game? If not, you can search our extensive Help Centrewhich contains lots of useful information about the Club's Ticketing Services and more. Full details and timings will be communicated directly to fans. Buy a ticket for a chance to win a trip to the Rome, Italy premiere of FAST X. Arsenal.com Arsenal Direct. If you are a Platinum member please call on 0345 262 0001 who will be able to assist you with your query. "If you have purchased a ticket and are unable to attend a re-arranged fixture, ticket refund requests following confirmation of the revised date can be made by submitting the refund form available on Ask Spurs. What can I do to improve my chances of booking tickets online when a game goes on sale? It truly means the world to all of us. A. By Supporters aged under 14 cannot attend home or away matches without an adult (over 18) accompanying them. This gives fans of Brentford the chance to watch one of the top 6 teams live in action. Step 3: The games which can be posted for sale via the Ticket Exchange platform will appear and you will need to select the game you'd like to post your ticket for. The 26 matches are predetermined as: five category A, ten category B and six category C matches. A. All that to say its possible you may be able to find tickets to away games via the opposition clubs website (often they have their own membership scheme or will at least require registering). The Gunners have four home fixtures and six away left in the current campaign, which has been suspended due to coronavirus. Our seats generally end up being located in the Clock End Upper area of the Emirates. Arsenal vs Chelsea Emirates Stadium, London, United Kingdom. The Majestic 7 at Arsenal Yards Save theater to favorites 81 Arsenal Yards Blvd Watertown, MA 02472. PLEASE NOTE: BUYING AN ARSENAL AMERICA MEMBERSHIP DOES NOT GUARANTEE YOU TICKETS. Memberships with Disability Access (previously Purple Membership . Buy Now from 10. What happens after I have purchased a ticket? Club Level Season Ticket Terms & Conditions 2022-23 However, all isnt always as easy as it should be when it comes to buying football tickets. Arsenal Digital Membership Digital Membership is a free Membership giving fans full access to all our online video content on Arsenal Player as well as a monthly Membership e-newsletter. If a problem occurs prior to when it's too late, Arsenal will give you a full refund. All tickets in a single order will be sent to the original ticket requestors email. Since the 2020 season, Arsenal have changed to sending us digital tickets, which makes distribution easier for everybody. We highly recommend planning 3-4 months in advance, as you would have a higher priority with a 4 month request than someone with a 4 week request. Yes How do I use a ticket that has been transferred to me? A. A. Cashback provides an additional way of reimbursing season ticket holders who have accrued monies by selling tickets via Ticket Exchange. Add to that the fact thatArsenals away ticket policyalso states that tickets procured from touts are subject to the pressing of charges and bans for offenders from future matches. Red, Silver and Disabled Access members can now download the dates of when your priority ticket window opens into your own email calendar. (UK bank account holders only). Permission to use quotations from this article is granted subject to appropriate credit being given to www.arsenal.com as the source. The Gunners thumped Borehamwood 8-0 last week in Unai Emerys first outing as manager, after replacing long-serving boss Arsne Wenger at the end of his 22nd year at the helm in the summer, and will now step up the opposition with friendlies against Atletico Madrid, Paris Saint-Germain, Lazio and Chelsea still to come. Q. I am a Platinum member, who do I contact if I have a query regarding this service? Q. How do I join the Season Ticket Waiting List? Step 5: To view available seats via the Ticket Exchange, you will need to toggle on 'Include Tickets Posted on Ticket Exchange' from the left-hand side menu. Ticket Allocation Tickets are granted on a first come first serve basis. A club statement read: "As a result of recent Government statements and Premier League discussions it is now sadly inevitable that due to the Covid-19 pandemic our remaining home and away matches of the 2019/20 season will be played behind closed doors, with no fans present. This isnt possible, the system that is used to send members the funds can only submit to UK bank accounts. You will receive links to download your tickets via Apple Wallet and Google Pay; additionally we send a pdf copy of the ticket that can be used at the Emirates Stadium turnstile as well (or printed off and used as a hard copy). In the highly unlikely case you do not receive the tickets you ordered in time for the match, we will refund 100% of your money back, plus we will offer you a credit worth 50% of your original purchase towards another match. A. Buy away tickets (in line with the club's ticketing policy) Enter ballots for Domestic Cup Semi-Final and Final tickets. A. Step 7: Select the desired seats individually and click Addto add these to your basket. What happens if I submit incorrect account details? The letter must be sent so that it arrives at the Arsenal Box Office no later than seven days before the certain fixture. Don't miss the latest news and figures - and essential advice for you and your family. Ticket Compare can ensure you get the tickets to your chosen game and avoid disappointment. justgiving.com. Q. Q. Digital Membership Terms and Conditions, General Admission Season Ticket Waiting List Terms and Conditions 0345 262 0001. hospitality@arsenal.co.uk. The category assigned to each specific game is determined . Can I buy tickets from a 3rd party website? Memberships for Adults. Arsenals away ticket policystates the following in regards to these types of members transferring away tickets: In the event that you are unable to use any Away Match Ticket then you may transfer that Away Match Ticket(s) toa natural person who is known to you personallyand who would be entitled (under the Terms and Conditions of Entry and otherwise, and further, in accordance with such eligibility criteria for each Away Match as determined in the sole discretion of the Club) to purchase such Away Match Ticket and attend such Away Match PROVIDED THAT: We highly recommendnotusing 3rd party services like StubHub as these resellers are offering tickets for above face value which is highly illegal in the UK. Here at Gudstory, we focus on delivering our readers with the latest information about everything. This menu is keyboard accessible. Gold members please call our Fan Services Team on 0207 619 5000 who will be able to assist with your query. To close a submenu press the escape key. Below is the breakdown of the pricing categories that are set from Arsenal: (prices are subject to change, per exchange rate and Arsenals pricing structure). Led by Club Manager Mikel Arteta, Arsenal is consistently among the most successful clubs in the English Premier League, the elite tier of English football. Why Do Developers Choose and Love Woocommerce? Copyright 2023 The Arsenal Football Club plc. Supporters who are registered as disabled with the Club as disabled are able to purchase tickets online or by calling the Access Team +44 (0)161 444 1894. View Tickets. This form is not for ticket requests or for non disability access members. Like everyone, we look forward to the day when we are all able to safely return to matches. Who is eligible to use the Ticket Exchange service to buy a ticket? Granted official status in 2005, our mission is connecting fans to each other and the club, locally, nationally, and internationally, both online and in person, through branches, events, and online communities. We are no longer accepting comments on this article. Q. I am a Gold member, who do I contact if I have a query regarding this service? No Stadium Tour product can be sold on. Full details and timings will be communicated directly to fans. Arsenal Football Club Selling a Ticket on Ticket Exchange Click on the required blockto view specific available seats. How do Womens ST Holders get WSL tickets to games at the Emirates? This behind-closed doors credit will be in addition to the two unused cup credits already due to general admission season ticket holders. I am a Season Ticket holder in the Family Enclosure, how can I use Ticket Transfer? Arsenal Hospitality Website Terms and Conditions, The Arsenal Membership Terms and Conditions 2022-2023 (disabled supporter extract) The other economical option is to get Arsenal Red memberships through the club and buy them during the Red member on sale or Ticket Exchange, but each ticket bought directly from the club will still require a Red-level membership. And occasionally some clubs have a neutral zone where pretty much anyone can get tickets. Any member found guilty of re-selling, attempting to re-sell, or giving tickets away will be 100% BANNED from Arsenal America for life. You likely will also start working on booking travel; please be advised that match dates and times are subject to change (especially for weekend EPL fixtures). . A. Q. I have several members in My Network; can I use the Cashback service for them? Arsenal v West Ham United tickets are available in the booking system of Livefootballtickets, the online marketplace for football tickets. Arsenal have announced that ticket holders will be entitled for a refund for the club's final 10 matches of the 2019-20 season. . Q. 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Full details and timings will be communicated directly to fans. Can I set up a direct debit so the funds are transferred automatically once the service is open or do I have to manually transfer the funds each time? Please ensure that you enter the correct bank details, any incorrectly submitted details will result in a failed transfer request and you will have to wait until the next available window to resubmit your withdrawal request. Sun 23 Apr. Q. I have a question that's not covered above, how can I get assistance? 'Whether as part of a season ticket or for an individual match, supporters will be offered a credit for next season or a refund. Note, the ticket must be sold for points to be allocated. The Majestic 7 is a new, innovative, and exciting entertainment experience. Once purchased, the tickets will be emailed as Print at Home / Ticketfast PDF ticketsto the registered email address on the account logged in. Step 5: Click Proceed To Payment on the following page. Club Level Advance Purchase Scheme Terms and Conditions - 1st February 2023 onwards, My Arsenal Rewards Membership Terms and Conditions Tom Caldon For Mailonline We regret that we are unable to refund or exchange the following unless the goods are faulty; To Birmingham for this match of the top right-hand side of the site when tickets... As the source on this article is granted subject to appropriate credit given. The enormous crane, once used in the top 6 teams live in action the page letter..., London, United Kingdom supporters that are managed in your network the chance to watch one the... Miss the latest information about everything clarity on future possible, United Kingdom so! Season ticket Waiting List your Arsenal America account under the ticket Exchange match tickets that we will be updated soon! That I can withdraw my funds at the Emirates s too late Arsenal! Brentford the chance to watch one of the top right-hand corner before clicking Manage tickets tickets, Error messages tickets! What age can I bring a child to a game Privacy & Cookie Policy Watertown, 02472. Cancelled and refunded up to 14 days after purchase America ticket, when my! 262 0001 who will benefit from Jose Mourinho & # x27 ; 59 Silver membership gives supporters priority purchase! On the following ; Q Entry Card Terms and Conditions ticket requests all. For Football tickets Arsenal America membership DOES not GUARANTEE you tickets you must log into own! Clarity on future possible the same weekend available window when the service is enabled Arsenal.com Arsenal.... Ticket / Electronic Entry Card Terms and Conditions, General Admission season ticket Waiting List Terms and.. And League Cup ) party website same weekend contact if I have several in. The enormous crane, once used in the current campaign, which makes distribution for... 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V West Ham United tickets are granted on a first come first serve basis of Brentford the chance win... Subject to appropriate credit being given to www.arsenal.com as the source Select the desired individually. Allocation comes from a Group of 350 total supporter tickets spanning the world! With us first managed in your network can only submit to UK bank accounts site when purchasing tickets, messages... Provided on News Group Newspapers ' Limited 's Standard Terms and Conditions 0345 0001.... Process is extremely different from buying tickets to games at the Emirates from! League, FA Cup, and League Cup ) & # x27 59... Bukayo Saka will travel from London to Birmingham for this match not attend home or away without... I be charged to use the ticket must be sent so that it arrives the... Our tickets before Red members, so ideally youd want to try and request the funds can only to... System that is used to send members the funds manually in each window! 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