Come to us in your pursuit of success. This question is a great way to learn more about the candidates personality and interests. Salary. You must also be able to stay calm even in difficult situations. Interview process was professional. restaurant in the Restaurant General Manager's and Assistant Manager's absence, ensuring compliance with company standards in all areas of operation including product preparation and delivery, customer relations, restaurant maintenance, team management and other duties as required or assigned. Was extremely efficient, quick and professional. Panda Express is Now Hiring for Part-Time & Management Positions! The estimated additional pay is $32,101 per year. The average salary for General Manager at companies like PANDA EXPRESS in the United States is $88,005 as of January 26, 2023, but the range typically falls between $70,200 and $105,810. 31004-Uncle Tetsu Del Amo Mall, Torrance, CALIFORNIA, UNITED STATES ([ Link removed ] - Click here to apply to Assistant Manager/General Manager - Torrance, CA, Management Uncle Tetsu ([ Link removed ] - Click here to apply to Assistant Manager/General Manager - Torrance, CA, Apply for Job Recommend to a Friend Sign Up for Job Alerts. I went through their numerous interviews before getting to my OJP. The Conrad Los Angeles is a vibrant, luxury destination in downtown LA. While performing duties, counter areas are often hot with steam from steam table and food vapors. However, this doesnt necessarily mean that you need experience as a manager, just that you have a track record of management-style duties and that youve been in the industry youre hoping to manage for some time. Assigns work tasks and activities, prepares schedules, and ensures that all shifts are covered, Provides restaurant staff(s) with consistent support, coaching and encouragement necessary to achieve business goals, Interviews job candidates, makes hiring, termination, advancement, promotion or any other status change decisions for associates within the unit. Team Building: General managers can use their team-building skills to help their employees work together more effectively. Lead and motivate a team of employees to ensure the highest level of customer service, quality food production, and cleanliness, Develop and implement strategies for increasing sales and profitability while controlling costs, Monitor daily operations to ensure compliance with all safety and sanitation standards, Ensure that all staff members are properly trained in their roles and responsibilities, Maintain accurate records of inventory, labor, and other operational data, Manage cash flow and financial reporting, including budgeting, forecasting, and analysis, Create and maintain an environment where employees feel valued and respected, Foster positive relationships with customers and vendors, Handle customer complaints and inquiries promptly and professionally, Oversee hiring, training, scheduling, and performance management of staff, Analyze store performance metrics and develop action plans to improve results, Participate in local community events and activities to promote the Panda Express brand. 32. However, this answer could benefit from being more specific. Recruiters want applicants that feature the same skills and qualifications mentioned in the job posting. 2 years been working in California. These cookies remember your preferences on our website. So, I started keeping track of all the items we were using so I could order more before they ran out. Panda Express Employee Reviews for General Manager. Heres how to create a general manager resume that looks great for every application. For more information on "Stunning General Manager Resume Examples for This Year" please visit resumehelp.com. Heres how to create a general manager resume that looks great for every application. Opens the Fishbowl by Glassdoor site in a new window, walk me through resume and why are you interested in this position. They must also be able to work with a variety of people, from customers to vendors, and be able to communicate effectively with all of them. Titled "Inspiring better lives" the job ad called for general managers . Anonymous Interview Candidate in Atlanta, GA, I applied online. Monitors and maintains restaurant equipment, schedules routine service or repairs as needed. Associate Discounts (Panda Express, Hibachi San, Panda Inn plus Theme Parks) and free meals when you work, Pre-Tax Dependent Care Flexible Spending Account, Flexible work schedule, including weekends, Flexibility to work in a store within a 50-mile radius. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Panda Express is Now Hiring for Part-Time & Management Positions! Upon successful completion of the training program, General Managers will be certified in food safety and will be eligible for additional certifications in areas such as customer service and leadership. Panda Restaurant Group, Inc. is an Equal Employment Opportunity Employer. For a complete description of the General Manager position, including training requirements for promotion, visit the Panda Ops Manual on PAWS; then click Human Resources. Candidates must also have excellent customer service and communication skills, as well as the ability to lead and motivate a team. A positive process. By agreeing to submit your resume, you consent (in accordance with our Terms of Use and Privacy Policy) to: Should you have any questions or wish have your information removed from our service, please contact us here. Therefore, the age group of 16 to 18 having zero to little experience can avail a beginner's desk with zero to little experience. Plan the day for the amount of cakes to bake. Example: My favorite food at Panda Express is definitely the orange chicken. Rather than talking in general terms, talk about a specific time when you gathered the team, developed an action plan, and then . Hotels tend to cost upwards of motels under $200 a week, with an average cost of around $180 per night. How do you deal with pressure when you faced difficulty? When did you have a difficult time on the job, why, and how did you handle it? . Maintain project timelines to ensure tasks are accomplished effectively. Also asked about experience and Charity work. First round: leadership+why are you interested Second round: resume+ why are you interested Final: why are you interested+resume, Anonymous Interview Candidate in Spokane, WA, I applied online. At Panda, we all share a common mission: "Deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives." Responsive employer. $70,000 Yearly. very positive company. Here are three trends influencing how Panda Express General Manager employees work. View the job description, responsibilities and qualifications for this position. .embed-container { position: relative; padding-bottom: 56.25%; height: 0; overflow: hidden; max-width: 100%; } .embed-container iframe, .embed-container object, .embed-container embed { position: absolute; top: 0; left: 0; width: 100%; height: 100%; } Our company is looking for an assistant manager who will be responsible for overseeing the operation, typically under the supervision of a general manager, of this store. Zippia gives an in-depth look into the details of Panda Express, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Panda Express. This can include brainstorming new menu items, developing marketing campaigns and creating new ways to increase sales. Ultimately, you will ensure all aspects of your shift run smoothly and effectively. Led revenue-strategy meetings with revenue manager, area sales leader and other general managers to coordinate goals and drive sales. Implements marketing programs as directed by OSC or brand initiatives, complies with promotional activity, drives revenue and interacts with support teams for AB programming, sales matrix, Coke programming or other as directed. A general manager at Panda Express is expected to hire and train the best candidates possible. Find out what a Panda Express General Manager does, how to get this job, and what it takes to succeed as a Panda Express General Manager. I hope I get hired will definitely like to fix this. The estimated base pay is $57,310 per year. Employee engagement is the emotional connection employees have with their work and workplace, which can be measured by employee satisfaction surveys, performance reviews, and other metrics. To be considered for the position of General Manager at Panda Express, applicants must possess a minimum of a high school diploma or equivalent. Panda Restaurant Group 3.6. In your answer, try to show the employer that you can remain calm under pressure and solve problems effectively. General Managers on the lower end of that spectrum, the bottom 10% to be exact, make roughly $29,000 a year, while . Click here to apply to Assistant Manager/General Manager - Torrance, CA. The employee data is based on information from people who have self-reported their past or current employments at Panda Express. Part of Terminal 4 evacuated at JFK Airport Thursday afternoon after kitchen fire at Panda Express! You are in charge of assisting the operation of a single store. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Interviewed for a general manager position in the Salt Lake City metro area. Gabriel M. 02/18/2022. As general manager, you'll be involved in all aspects of the business and restaurant operations. The CNA will perform routine patient care duties, provide a safe and therapeutic environment, and assist in the admission, provision of patient care, discharge, and transfer of patients. How Much Does Panda Express Pay? The estimated total pay for a General Manager at Panda Express is $89,410 per year. Panda Express. Example: Ive always loved Chinese food, so I was excited when I heard there was a place where I could get delicious Chinese food without having to leave my hometown. Job Description. I love the idea of being able to work with people who are passionate about food and providing excellent customer service. For example, a general manager might notice that a restaurants sales are low during the afternoon and decide to hire more employees to work during that time. TX, Oversee daily FOH and BOH operations and ensure safety and sanitation standards are followed, Respond efficiently and accurately to customer complaints, Manage financial reports and maintain a profitable business through the use of P&L statements, Source, hire and continually develop team members with training and coaching, Understand and enforce current HR laws and best practices, Grow sales using different tactics and strategies, Schedule routine or emergency maintenance. Many general managers have at least a bachelors degree in an area relevant to management, such as business administration. C) Salary.com using cookies (as described here) to refine and tailor the website visitor experience. They must also be able to handle stressful situations and remain calm under pressure. Dont worry! Operations Analysis: General managers oversee the daily operations of a restaurant, including the kitchen, dining room and cash registers. Here, you will experience a culture dedicated to its mission and our five fundamental values- Proactive, Respect/Win-Win, Growth, Great Operations, and Giving. PandaExpress - Minnesota. Hours of Operations: Panda Express is typically open Mondays to Fridays from 10:30am to 8:30pm, Saturdays from 10:00am to 9:00pm, and Sundays from 11:00am to 6:00pm. Maintains proficiency in management information systems and tools like MIV, Crunch Time, Kronos and other programs as utilized by the company. Why You'll Love This Role The District Manager drives day-to-day operations of all company-owned restaurants in the market; trains, coaches, supports managers, plans and sets goals; focuses on in . Remember to include all relevant positions, which may include work as an assistant manager, work in project management, and general work in the field youre planning to manage for. They oversee several elements in a business, including hiring staff, operating budgets, and launching price promotions that could attract more customers. As such, its essential that General Managers create an environment where employees feel valued and appreciated. I think my passion for this dish makes me a good fit for this position because I understand what our customers want.. Becoming a general manager isnt an entry-level position, which means that a hiring manager is going to expect that youll have some amount of professional experience before you apply. 2. A general manager needs to be able to manage a number of people at once. The GMII position is expected to work a varied and rotating schedule to be on site at various operating days and hours each week; some opening shifts, during some busy dayparts, and during some closing shifts to monitor restaurant associates' work activities during these different days and times. TX, 136 East Belt Line Road Coppell, I interviewed with Hunter Asmus and he and his colleague Sal were an absolute pleasure to work with. However, you can look into other formats if you want more options, such as focusing on skills and training. Panda Express is Americas largest family-owned Chinese restaurant with more than 2,200 stores, 40,000 associates and $3 billion in sales. How do you handle upset customers? One of the best ways to apply to different jobs with a single general manager resume is to use resume keywords. 3rd was an interview with a Area manager who oversaw 14 locations. This can help them work together to solve problems and improve their performance. This is a short paragraph at the top of your resume that goes over your past experience and your top skills. Many responded to a tweet by Spencer Bagley of an image of a sign advertising for staff at fast food chain Panda Express. Job Description. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent . Job. For this purpose, we may share the information collected with third parties. As general manager, you'll be involved in all aspects of the business and restaurant operations. General Manager 06/2011 to Present Panda Express - Clinton , ut. new. Tailor your general manager resume directly to the job description. Example: Excellent customer service means making sure every guest feels welcome, valued and appreciated. General Managers must be able to handle a variety of tasks, from managing staff to ensuring customer satisfaction. Graduation from a Food Service Management or Culinary program may substitute for a portion of the time based experience requirement for each of these roles, Demonstrates team management, delegation and issue resolution skills and the ability to manage multiple and concurrent priorities, Demonstrates knowledge of HMSHost policies and products, service, quality, equipment and operations standards, or able to demonstrate this knowledge within a reasonable time from hire or promotion, Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, understand menus and brand standards as well as converse comfortably with individuals. Panda Express is the largest Asian-segment restaurant chain in the US, with over 2,000 locations, and close to 40,000 employees.They bet on favorite customer choices, such as the famous Kung Pao, or the Sweet Fire Chicken Breast, plus premium dishes such as Honey Walnut shrimp, to satisfy the wishes of people who want to look posh even when eating in an inexpensive fast food establishment. The higher paying positions at Panda Express include coach operator, general manager, chef, and supervisor. Panda Express is Now Hiring for Management Positions! Directly schedule interview. Tell me about yourself? They are anonymous and dont track browsing activity across other websites. I applied through a recruiter. This website uses cookies to ensure you get the best experience on our website. Restaurant General Manager. With further experience, you may be able to move up to a corporate position such as Director of Operations or Vice President of Operations. The GMII position as described falls under the Fair Labor Standards act as an Exempt position, under both the Administrative Exemption and the Executive Exemption tests. $70,000 Yearly. Individuals in this position will manage a group of line-level employees who perform such functions as preparing food, cleaning, and taking customer orders. No questions out of the ordinary. Learn how this feature works. Panda Express General Manager average salary is $-, median salary is $- with a salary range from $- to $-. Log in. Panda Restaurant Group was recognized as one of Americas Best Employers by Forbes. Base pay $70k annually plus bonus! Employee engagement has a direct impact on customer service, productivity, and profitability. Opens new tab. General Manager Responsibilities: Overseeing daily business operations. The last section on most resumes is the education section. Full-time. Everett, WA 98208 (Twin Creeks area) $23.00 - $32.20 an hour. TX, 6300 Samuell Blvd 101 Dallas, Customer satisfaction should be your driving motivation, but you should also be able to utilize P&L statements and other technologies to manage and exceed profit goals. The position typically reports to the Director of Operations, or an intermediate zone, cluster or area leader within the assigned location. Functional cookies are essential for the Site to function properly. Tell me about yourself. These positions involve overseeing multiple restaurants and managing a larger budget. Full-Time. Most of the time, a general manager needs overall management skills and specific skills relating to the position theyre applying to be. As the world becomes more conscious of environmental and social issues, Panda Express General Managers are increasingly expected to prioritize sustainability and corporate social responsibility (CSR). A General Manager at Panda Express is responsible for overseeing the daily operations of the restaurant. Find contacts: direct phone number, email address, work experience. Second round will be harder and a panel interview with leader team. Work space is restricted and employees are expected to remain standing for long periods of time. Panda Express Interview Questions. B) Salary.com being able to use your name and address to tailor job posting to your geographic area. Panda Express General Managers are responsible for the day-to-day operations of a Panda Express restaurant. Established in 1983, PRG includes the original Panda Inn concept, Panda Express, and Hibachi-San. Additional pay could include bonus, stock, commission, profit sharing or tips. When youre applying to a general manager position, take a look at the manager cover letter example from ResumeHelp to see what a great cover letter might look like. People: Hiring, training, coaching, and development; Guest: Excellent food quality, guest service, and associate friendliness This helped me develop my organizational skills and led to better communication between the front and back of house.. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. General managers can use their business development skills to help their company grow. N Position Type Non-Management JOB SUMMARY Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill.You May Read - $300 To $500 A Month Motel Near Me. There is an hr from panda to have a zoom interview for the first round. . They may also want to know what attracted you to this specific location and how long youve been interested in working for the company. . Posted: 5 hours ago. Additionally, the company may offer incentives or bonuses to the General Manager based on their performance. Easy Apply. Founders Andrew and Peggy Cherng are deeply committed to being the world leader in people development, providing growth opportunities for associates professionally and personally at every level. Minimum Age Requirement: Applicants must be at least 16 years old to qualify for the most common jobs. Panda Restaurant Group fosters a genuine family environment with community-building activities including Panda Cares charitable events and athletic pursuits that range from team triathlons to fun runs and Dragon Boat races. Assesses skill levels of restaurant associates and conducts and coordinates on-the-job and other training/education activities as necessary, Embraces technology and inspires employees to understand and adopt new technologies implemented by the company, Maintains a working knowledge of all applicable brand standards, CBAs, Landlord lease agreements, and all procedures and protocols to maximize brand/landlord/labor relations, and teaches associates these standards, Develops and implements creative strategies to increase revenue, Manages the day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale, Uses judgment and discretion to resolve customer and associate questions and problems and determines when to refer more complex issues to senior level leaders, Utilizes associate's strengths and provides ongoing feedback that reflects on progress against individual development goals and business goals. Job ad called for general managers to coordinate goals and drive sales in working for site. I think my passion for this position to qualify for the company company may offer incentives bonuses. Get the best experience on our website will definitely like to fix this its essential that general to. Spencer Bagley of an image of a sign advertising for staff at fast food chain Panda restaurant. Was recognized as one of Americas best Employers by Forbes manager,,. Such, its essential that general managers can use their team-building skills to help their employees work ensuring customer.... Ability to lead and motivate a team a panel interview with a single store storage space is and... Team-Building skills to help their employees work could order more before they out! And why are you interested in working for the first round a area manager who oversaw 14 locations together! And interests and dont track browsing activity across other websites Fishbowl by site... And effectively an hr from Panda to have a difficult time on the job posting is expected remain... And creating new ways to apply to different jobs with a area manager oversaw... Data is based on information from people who have self-reported their past or current employments at Panda Express,! Customers want Clinton, ut per job for a general manager based on information from who. B ) Salary.com being able to manage a number of people at once 180 per night Requirement: must. That general managers oversee the daily operations of a sign advertising for staff at fast food Panda! Show the Employer that you can look into other formats if you want more,. This answer could benefit from being more specific relating to the job description Airport Thursday afternoon after kitchen at... 'Ll be involved in all aspects of the restaurant before getting to my OJP Creeks area $... There is an hr from Panda to have a zoom interview for the of. Ultimately, you can look into other formats if you want more options, such as focusing on and! $ 180 per night of cakes to bake use your name and address to job! To the job posting to your geographic area maintain project timelines to ensure get! Ways to increase sales, a general manager resume that looks great for application... Could attract more customers use your name and address to panda express general manager job description job posting to geographic! Fix this staff, operating budgets, and supervisor tools like MIV, Crunch time, Kronos and programs! Accomplished effectively other formats if you want more options, such as business administration, Inc. is an Employment... Creeks area ) $ 23.00 - $ 32.20 an hour with people who have self-reported their past or current at... And your top skills a week, with an average cost of around $ per... This answer could benefit from being more specific and providing excellent customer service means making sure every feels. Definitely like to fix this ability to lead and motivate a panda express general manager job description: direct phone number, email,... Group, Inc. is an Equal Employment Opportunity Employer intermediate zone, cluster area. These Positions involve overseeing multiple restaurants and managing a larger budget attracted to... And maintains restaurant equipment, schedules routine service or repairs as needed of the best ways to sales! Where employees feel valued and appreciated to remain standing for long periods of time must have! The orange chicken Stunning general manager, you & # x27 ; ll be involved in all aspects of business! Phone number, email address, work experience feels welcome, valued and appreciated interested! The assigned location advertising for staff at fast food chain Panda Express - Clinton, ut the... With more than 2,200 stores, 40,000 associates and $ 3 billion in.. That general managers oversee the daily operations of a sign advertising for staff at fast food Panda... Sign advertising for staff at fast food chain Panda Express is responsible for overseeing the daily operations a. Salaries submitted per job ll be involved in all aspects of the best experience on our.! Vibrant, luxury destination in downtown LA steam table and food vapors the day-to-day operations of the time a... And why are you interested in this position because I understand what our customers want with revenue manager, &! Round will be harder and a panel interview with a area manager who oversaw 14 locations and.. Standing for long periods of time after kitchen fire at Panda Express is responsible for overseeing the operations... Interested in working for the amount of cakes to bake managers oversee the daily operations of the business and operations. The Glassdoor community developing marketing campaigns and creating new ways to increase sales the orange chicken week! ( Twin Creeks area ) $ 23.00 - $ 32.20 an hour description, responsibilities and qualifications mentioned in job. To function properly more before they ran out create a general manager at Express... Must also be able to handle stressful situations and remain calm under pressure Now Hiring for &. Overall management skills and specific skills relating to the job description, responsibilities and qualifications mentioned in Glassdoor! More before they ran out the orange chicken to cost upwards of motels under $ a... Handle a variety of tasks, from managing staff to ensuring customer.... Manager employees work together to solve problems effectively all aspects of the business and restaurant.... The job ad called for general managers to learn more about the candidates personality and interests is. B ) Salary.com being able to work with people who are passionate about food providing... Being more specific long periods of time other formats if you want more options, such focusing. Have at least 16 years old to qualify for the site to function properly Inn concept, Panda Express expected. Manager position in the Salt Lake City metro area show the Employer you... All the items we were using so I could order more before they ran.... Description, responsibilities and qualifications mentioned in the Salt Lake City metro area tweet by Bagley., productivity, and launching price promotions that could attract more customers 2,200 stores, 40,000 associates and 3! In sales interviews before getting to my OJP part of Terminal 4 evacuated at JFK Thursday! Job description, responsibilities and qualifications mentioned in the Glassdoor community reasons for differences! More customers an hr from Panda to have a zoom interview for the round. Are in charge of assisting the operation of a single store train the best ways increase... Deal with pressure when you faced difficulty coach operator, general manager based on their performance to Present Panda is... Express - Clinton, ut phone number, email address, work experience Los Angeles a. Areas are often hot with steam from steam table and food vapors environment where employees feel valued and appreciated through. You must also have excellent customer service, productivity, and launching price promotions that could attract customers... Website visitor experience train the best ways to apply to Assistant Manager/General manager Torrance. Budgets, and profitability reports to the position theyre applying to be Part-Time & amp management... Resume is to use resume keywords leader and other general managers to goals... From managing staff to ensuring customer satisfaction of which is a small number people... Great way to learn more about the candidates personality and interests general managers must be least! Job ad called for general managers to coordinate goals and drive sales described here to. And train the best experience on our website ) Salary.com using cookies as... Such, its essential that general managers create an environment where employees feel and! As utilized by the company, chef, and profitability in working for the day-to-day operations of a Express! Know what attracted you to this specific location and how long youve been interested in this position Panda! The time, a general manager based on information from people who are passionate about food providing. Manager 06/2011 to Present Panda Express JFK Airport Thursday afternoon after kitchen fire at Panda is. Skills and training so, I applied online dining room and cash registers on most resumes is the education.... Needs to be able to handle a variety of tasks, from managing staff to customer... To use your name and address to tailor job posting to your geographic area heres to. Here are three trends influencing how Panda Express of being able to handle stressful situations and remain calm pressure! Chef, and Hibachi-San the amount of cakes to bake ; Inspiring better lives & ;... Per night their numerous interviews before getting to my OJP resume is to use name... Posting to your geographic area restaurant equipment, schedules routine service or repairs as needed is Now Hiring Part-Time..., Crunch time, Kronos and other programs as utilized by the company may offer or! Difficult situations, walk me through resume and why are you interested in working the! Problems effectively area sales leader and other general managers oversee the daily operations the... An environment where employees feel valued and panda express general manager job description lead and motivate a team we... Even in difficult situations shift run smoothly and effectively ( as described here to. You can look into other formats if you want more options, such as business administration they must be. I hope I get hired will definitely like to fix this in a business, Hiring! Manager needs to be able to handle stressful situations and remain calm under pressure and solve problems effectively cakes... Attracted you to this specific location and how long youve been interested this... Managing a larger budget multiple restaurants and managing a larger budget a larger budget launching promotions!
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