By adding 25% to the value of what you originally paid, you now have the opportunity to enhance your trip such as choosing a longer itinerary; adding a Pre/Post cruise extension; upgrading your stateroom category; or even upgrading to business class air. That said, the discussions between the CDC and cruise lines are ongoing. Everything else apples to apples. You can find out more and change our default settings with Cookies Settings. VIking has cancelled now through 30 Jun 2020. $200 Airline Fee Credit: Get up to $200 in statement credits per calendar year in baggage fees and more at one select qualifying airline. As a side note after reading the Viking Cruise Critic boards and the challenges many have experienced with regards to FCVs and the continued challenges with traveling internationally, we have not used our FCVs from the April 2019 canceled Viking cruise which are due to expire this April 2022. ISHCruising, December 27, 2021 in Viking Ocean. A few relevant articles that are updated regularly: The coronavirus pandemic is also having a knock-on effect on new ships under construction, and those slated to go through major refits in the coming months. Norwegian Cruise Line Holdings is the parent company of Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises. True, but US state department advice is still not applicable to Viking or me, in the same way that Foreign Office advisories are not applicable to your parents or Viking. Maybe after a 2-year period? Norwegian plans to resume embarkations on April 12. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Get more from your points with these transfer bonuses, Credit card showdown: Capital One Venture vs. Capital One Venture X, JetBlue adds 3 new NYC-area routes as Northeast Alliance hangs in the balance, It's back: Best-ever bonus of 70,000 miles on the Alaska Airlines Business card. Already, two Asia-based cruise lines -- Dream Cruises and Star Cruises -- have said they will restrict entry to some public spaces on ships to 50% of capacity. Refund. Two of its ships, the Diamond Princess and the Grand Princess, have experienced outbreaks of coronavirus in recent weeks in Japan and California, respectively. We may receive compensation when you click on links to those products. But, from I've seen, even the most strident Viking supporters harbor the view that Viking is playing us on the advance payment issue, or at least are not 100% happy about it. What would we come back for another sailing? What Happens to Cruise Ships During the Pandemic's Hurricane Season? For most cruise lines, as long as you cancel before your final payment date, there is no penalty. 2) Viking's business model to make money is to provide a safe, high quality, superior service cruise experience to adults that allows them to explore the world in comfort. We have a Viking cruise departing in September and the lack of communication from Viking is surprising. I imaginethat Viking will announce the May cancellations very soon. When Viking does resume when international travel is less complicated, Hagen said the company has an epic 136-day world cruise on deck, visiting 56 ports in 27 different countries on six different continents. In the OP'ers case, the parents opted to rebook to a later cruise (2022), so have already used any FCV that was issued. Indeed. Would you be willing to be flexible on where you sailed with the line? We've heard a range of possibilities when it comes to future itineraries from cruise executives in recent weeks. My parents booked a Viking cruise in 2018 for a 2020 sailing. It's always best to comb . March 20, 2020 While cruise company-initiated cancellations were once relatively rare (owed to few-and-far-between culprits like severe weather, ship mechanical failures, or company. The Viking cancellation email states 'we are offering a Future Cruise Voucher valued at 125% of all monies paid to Viking. I am sure you recognize that COVID-19 has made travel exceedingly complicated. And our TA has been wrong about other things. But that might not be the case. 3) If the marketallows them to increase prices, they should- they wouldn't be very good business people if they didn't. $155 Walmart+ Credit: Cover the cost of a $12.95 monthly Walmart+ membership with a statement credit after you pay for Walmart+ each month with your Platinum Card. However, most cruise lines are offering generous cancellation policies because of the crisis, giving cruisers more flexibility than before. At least thats the way it worked for us when Sky did not stop at Heimaey. I think Viking has been quite firm on their policy rules. Check here before booking an award fare. Who wouldn't want the chance to pick up free money? fall flights to the Caribbean for as little as $56, Why you shouldn't expect bargain-basement pricing when cruising resumes, Heres how to cancel or postpone a cruise due to coronavirus, How to book a cruise with points and miles, Could cruising resume in August? This card is also incredibly rewarding for travel purchases, helping you rack up a ton of Membership Rewards points for your next award trip. Carnival Fantasy and Carnival Inspiration have been permanently retired. However, if your plans change or something comes up that forces you to cancel your booking, you will not be able to recoup your cruise deposit. CC Help Jenn Once you decide to go with this type of cruise deposit, you typically can't switch over to a refundable option. We don't feel comfortable and we will cancel but are waiting to see what Viking does. Maybe they can cancel under the medically unfit to travel clause to the insurance company. Very very happy with their response. Rest assured, our reservations team is currently in the process of issuing Future Cruise Vouchers of 125% of all monies paid to Viking. Your contract is with Viking River Cruises UK Limited, a company registered in England and Wales (Co. No.01283655) whose registered office is at Nelsons House, 83 Wimbledon Park Side, London, SW19 5LP. Really!!! The CDC has been pressing cruise lines to make some major changes to the way they operate to ensure there are no more major breakouts of the new coronavirus on ships. That's the new plan at Carnival, Some cruise ships could be laid up for months, research report sent to investors last month, Why you shouldn't expect bargain-basement cruise deals anytime soon, How to cancel or postpone a cruise due to coronavirus, Expecting a refund for a canceled cruise? All programs will be modified to . Why Are Future Cruise Credits and Refunds Taking So Long? Its prior guidance focused primarily on seniors and people with chronic health conditions. It's always best to comb through the fine print, especially when booking a promotional fare, or consult a cruise or travel professional for reassurance before booking. Credit card insurance or any other still requires cancellation to be for a covered reason. A reasonably intelligent person can read the terms of a credit card benefit guide. For those guests whose cruise falls within this window of suspended operations, we are offering the choice of a Future Cruise Voucher valued at 125% of all monies paid to Viking or a refund equal to the amount paid. What are the pros and cons of a nonrefundable cruise deposit? Refunds will be credited within 90 days, the company said. Hopefully they purchased travel insurance and can submit a claim on being medically unfit to travel. Video: Margaritaville at Sea Paradise: A Blast or a Bust? Hes sailed on more than 150 ships. When Are Cruise Lines Around the World Expected To Resume Service? Viking cruises have been canceled since March when it became the first major cruise line to cancel operations at the start of the coronavirus outbreak. The list of covered reasons is pretty short compared to comprehensive travel policies. I would say cancel and get your money back minus $200. I do remember my first Viking cruise over 5 years ago having to pay a year in advance. In practical terms, what that means is that a couple who paid $4,000 for a canceled Holland America cruise can get a credit of $5,000 to apply to a future sailing plus $500 in onboard spending credits. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. Celebrity Cruise is automatically giving affected passengers a 125% future cruise credit. This has always been Viking's ambition and will remain so. If they don't want to travel overseas what about trying for the missisippi? These options are usually bundled as a promotion, offering cruisers a savings or bonus in return for the financial commitment of a nonrefundable deposit. If you treasure flexibility with holiday planning: A refundable deposit will help to avoid disappointment if you're no longer able to cruise, or want the ability to change the details of what, when and where, without penalties or fees. The UK government actually does have travel advisories for its citizens to the Ukraine as well (https://www.gov.uk/foreign-travel-advice/ukraine). Terms apply to the offers listed on this page. Get up to $300 back per calendar year on the Equinox+ digital fitness app, or eligible Equinox club memberships when you pay with your Platinum Card. More than 700 passengers became infected, including 46 Americans. In one sense, a Viking cruise is like any other vacation: It's what you make of it. The doctor would have to declare one or both unfit to travel. Additionally, we are committed to share more with you as we all work through this complicated time together. Refundable cruise deposits mean that should you wish to cancel or switch your cruise, you can get your money back to the original form of payment, as long as you cancel before the final payment date. The majority of cruise ships will leave a port of call around 4 pm or 5 pm, although earlier departures and later stays can happen. Last month, Princess Cruises canceled sailings for most of its ships through December. American Express has expanded The Centurion Network to include 40+ Centurion Lounge and Studio locations worldwide. We are confident you can weather this storm! The first time somebody got in my way to take a grievously overpriced picture there would be a "man overboard" situation. Then again, they might not. Find the right card for you. Major cruise lines including Carnival, Royal Caribbean, Norwegianand Celebrity suspended sailing operations to and from U.S. ports for 30 days because of the COVID-19 pandemic, the Cruise Lines International Association, a trade group, announced Friday. Last week, American cruise line UnCruise Adventures was forced to end a sailing early after a passenger was notified they tested positive for the virus, requiring passengers and crew to quarantine. . Maybe your contract is different from ours? Just know going into it what is covered, what is not, and under what conditions. Since day one, it has been our mission to create experiences for our guests that focus on the destination and allow them to explore the world in comfort. We fell very fortunate to have had a fantastic northern lights cruise in February. You can find the list in the benefits guide, but disinclined to travel is not one. Further to @TayanaLorna's thoughts, if your parents did not have travel insurance or did not use a TA, you might want to email Viking attellus@vikingcruises.com,let them know of your circumstances and offer to provide the appropriate medical evidence. For an explanation of our Advertising Policy, visit. You will be able to leave a comment after signing in, By By Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. Does anyone have any advice on how they might be able to be refunded? Yes, we know you'll likely be giving up a lot of bonus credit if you choose the cash refund option. Contact your Sales Agent or our Customer Service department online, via email, or by phone at 1-800-427-8473 and ask about potential opportunities for flexible cancellation policies, rebooking opportunities and other options. If the cruise is cancelled after you have embarked, all Shore-ex are refunded to your ship account. My stance is that since the money is already paid for (either purchased insurance or through credit card benefits), file a claim and let the insurance company make the determination. I think I can make better use of the money in the market for now than let it sit around. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. As long as this continues they will continue to earn my business. CLIA cruise line members are voluntarily and temporarily suspending operations from the U.S. as we work to address this public health crisis, said Kelly Craighead, CLIA president and CEO in a statement. Assuming that was the original means of payment. Here's what you need to know if you're on a cruise, planning a cruise or trying to rebook a cruise. I think they are waiting until they know what is going to happen and I really don't think anyone has that crystal ball. Two weeks ago I'm sure everyone was pretty sure about a cruise in June but now they have been cancelled until July 1 and even at that time theycould be moved again and that's just about 2 months until you cruise. The Centers for Disease Control and Prevention recommendsthatall people avoid traveling on cruise ships, not just the most at-risk for the coronavirus. For the past few years, we always had at least one Viking cruise (ocean or river) booked when we booked another cruise - so we always had the option to pay the balance 6 months before embarkation. We still had credit left so we upgraded air, paid gratuties, added a drink package and still have more left we can use for spa or excursions. certain pre- or post-cruise programs should be limited and/or cancelled, depending on variables such as COVID-19 prevalence in the country visited, any travel restrictions in the relevant locale, and the overall risk. Eight Diamond Princess passengers have died. Additional resources for cruisers during the coronavirus outbreak: The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. I would not anticipate getting a refund, but Viking might choose to make an exception in your case and offer something like a new future . My problem is a FCC is only good if Viking is still in business for the next 2 years. BTW, earlier this year, Viking was offering 6 months to everyone. Cancellation Fee Schedule Effective for Cruise Tours more than 35 days (Grand and World Cruise Voyages) booked on and after August 1, 2018: A full refund will be given for most optional shore excursions if you give notice of cancellation at least 48 hours prior to the optional shore excursion. I am not sure that I understand the poststhat say Viking is taking advantage of us when they were requiring a payment a year in advance. "Many times we've been asked about bankruptcy, and we believe [the possibility] to be low," Curtis wrote. The FCV terms & conditions changed a number of times since the onset of COVID, so I can't remember when this option was removed. Plus, your own feed of TPG content. But whatever happens, there's one thing we can be pretty sure about: There will be some incredible deals. This claim would have nothing to do with Viking. When most people book a cruise, they typically choose not to pay for it in full, right then and there. It's no fun talking about the possibility that some companies may not make it through the coronavirus crisis. In addition to failing health, COVID-19 concerns, there is serious implications of travelling to the Ukraine at this time. Guests on affected departures . When you visit this site, it may store or retrieve information on your browser, mostly in the form of cookies. In that spirit, we have made the decision to extend our temporary suspension of operations through June 30, 2020. Enrollment required. Carnival Fascination and Carnival Imagination were also sent to long-term storage with no timeline for their return. The current welcome offer on this card is quite lucrative. Share more with you as we all work through this complicated time together make through... 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Primarily on seniors and people with chronic health conditions committed to share more with you as we work! Are ongoing, earlier this year, Viking was offering 6 months to everyone Refunds Taking So?! In the benefits guide, but disinclined to travel is not one best! Sure about: there will be some incredible deals fantastic northern lights cruise in February increase... Cancellations very soon may cancellations very soon generous cancellation policies because of the crisis, giving more... Company said for the coronavirus crisis credit if you choose the cash option! Can submit a claim on being medically unfit to travel: it & x27... Paradise: a Blast or a Bust cruise over 5 years ago having to pay for it full... Work through this complicated time together ] to be refunded the doctor would to... Insurance company that COVID-19 has made travel exceedingly complicated opinions are our own, and we cancel! `` man overboard '' situation September and the lack of communication from Viking is surprising endorsed our! Up a lot of bonus credit if you 're on a cruise, planning cruise...
