It gives you the option to select the solution that best suits your business accounting needs. You can claim a refund for the parts of your journey which you did fly, provided that you can prove that the journey no longer serves any purpose in relation to your original travel plans. I reviewed the correspondence between you and British Airways. I rejected the offer on every page until I was duped by the claim your refund link. Dear Customer It shows an error when I try send a form to BA after filling my information. It worked !!! BA offered a refund in the form of travel vouchers but Ms Barber wanted her money back. This is a ridiculous situation for BA to put customers inand just think of the thousands of travelers who will never see these workarounds and will get stuck with a voucher that they may not even be able to use. Brilliant stuff works! Im puzzled as to why its working for some and apparently not others. Find many great new & used options and get the best deals for British Airways Boeing 767 Issue 5 Safety Card at the best online prices at eBay! Thats both strange and newhave you had any kind of follow-up email from BA? The disruption-recovery page only has 2 options, Cancel (which goes to Future Travel Voucher) and Change. Please come back and let me know when the money comes back in (thats the important bit!). How long did it take for the email to come through once you had requested the refund? Once you have accepted the voucher youre completely at the mercy of the airline even if you were entitled to a refund in the first placeand I cant see British Airways voluntarily swapping vouchers for cash at a time like this. Our flight due April 8 was canceled on March 18. No refund till April 7. Hi. No, once you have accepted a voucher thats it, unfortunately. Thanks so much. . It sent the damn form in and now I have a voucher. British Airways can give you a full refund of your fare on the following conditions: Sometimes, British Airways may re-route you to another available flight if they cancel your current flight. Remember, it wont work if you have a restriced ticket, youll still have to wait for B.A to cancel. If you want to avoid hours on hold waiting to talk to a customer service agent, we have a solution for you. Email confirmations came within a couple of minutes The workaround is perfect. British Airways had gotten into hot water before with these vouchers, which were issued as flights cancelled en masse during Covid and the airline disabled the online request option for cash refunds. Thanks. Fantastic! Not good. If you have other items in your booking you wish to cancel (e.g. Select yes again and this time a new section will open up asking you to confirm which passenger you are. So frustrating. If you purchased a ticket from British Airways, but your flight has been delayed or canceled, and now you want to know if you could. Thanks for sharing Subscribe to Elliott Confidential, our email newsletter. After clicking through endless loops on BAs website, I called the US toll-free number (877-767-7970). https://travelingformiles.com/how-to-get-a-refund-from-british-airways-the-last-working-ways/. 3 DAYS BEFORE THE FIRST OF APRIL MY FLIGHT WAS REMOVED FROM THE SYSTEM. The link worked for me last night about 7pm but no email yet received, its now 31st March. London Air Travel British Airways BA To Refund Unused Future Travel Vouchers. I think I shall do the same. You are a life saver thank you so much! The please contact us link just takes you to the FAQs and if you go there and click on the Cancel your booking and apply for a refund FAQ it doesnt provide you with any information at all. In its guidance BA has acknowledged there are some issues regarding the use of these vouchers. Ive made several calls per month for the last four months trying to straighten this out. Then in 2022, the airline also refunded some customers their travel vouchers back to the original form of payment: British Airways Has Started To Refund Some Customers Their Travel Vouchers To The Original Form Of Payment. The usual waiting period for BA refunds is one month because of the processing period and the time banks take to place the refund in your account. British Airways will automatically rebook the connecting flight also operated by them. This article originally appeared onChriselliotts.comunder the headline, British Airways canceled my flight and now it refuses to give me a refund. The airline agreed to issue a full refund. Online Form. Another possibility is to claim a voucher and use it for any of your future flights. The guy was nice and helpful, and he confirmed that he doesnt see any refund request in their system. Thank you for good information. British Airways generated the cancellation notice by mistake. As soon as you select which passenger you are, a form will open up where you are asked to fill in your email and address and offers up the following terms and conditions: Fill in all your details, read through the terms and conditions thoroughly (make sure you understand them), accept the terms and conditions (assuming youre happy to do so) and then. After many dead end routes trying to get my refund I phoned the BA Gold Tier phone number 0800123111. So I would depart BCN with 3 bags and arrive in GRU with no bags. Just tried right now, this option still works and is a life-saver! Hopefully that works! If your flight gets canceled, you can rebook it for free. I kept screen shots of each stage of the process as evidence. I took screen shots of both the application and their website response. If the airline keeps failing you the credit card company is your next callbut Id give it 6 working days just so you can tell the CC issuer that you gave the airline 2x the time it said it would take (but thats just what Id do if I was in your position). British Airways passengers have told the BBC that they have been refused cash refunds for cancelled flights. If these items were booked with Avios and you are an Executive Club member, follow the View my bookings link from your account home page. Its worth remembering that BA is canceling hundreds of flights per day so it may just be that the airline hasnt got around to canceling your flight(s) yet (my flight for the end of this month only got canceled yesterday) and that, given a bit more time, your entire itinerary will be canceled and youll be due a refund. In an emailed statement, a British Airways spokeswoman said that you are, in fact, entitled to a refund; the airline's customer service team has reached out to you to resolve the issue. But the CMA said the airlines might have. [] many of whom are in similar situations to you, and who are trying to figure out work-arounds likethis one for getting a refund for flights that British Airways has cancelled. You dont need to be a lawyer or hire one to go to small claims court which is a very practical way of handling such matters. British Airways and other companies have preyed on customers that arent well informed or who dont want to put a lot of effort in persuing a cash refund. It most certainly does. Read on to learn more about British Airways' refund policyand how DoNotPaycan easily help you get your refund. Because of it, I have been refunded my 2500 today. In case your flight is delayed for over five hours, you will be eligible for a refund for the part of the trip that you didnt fly. After that, we will create evidence for you and contact the merchant, as requested by the Act. Opinions, reviews, analyses & recommendations are the authors alone and have not been reviewed, endorsed or approved by any of these entities. regarding COVID-19 and flying with British Airways. Im delighted things worked out for you its always good to hear of a victory for the customer , I was not willing to make an international call to British Airways and was able to find this page with my husbands help, and submit a claim online! You can only request a tax refund. If your flight gets canceled, you can rebook it for free. I fell into the voucher trap as well, this is ridiculous, there should be a class action suit against BA for doing this. Refunds Refunds You should service all tickets you issue, including calculating, processing and reporting all refund transactions via your GDS. If you have multiple Future Travel Vouchers, each with a unique code, each refund will be processed separately. Thank you! Rebook to travel on an alternative flight departing on the same date as your original flight (subject to availability, no extra charge). BA even not allowing me to manage my booking. How Long does it take to send confirmation email after I see below message submitting the request? ), Use The New Marriott Tool To See Room Rates With All Fees & Taxes Included, British Airways is now permitting fee-free flight changes for Heathrow & Gatwick arrivals (Border Force strike dates), British Airways is offering limited free flight changes for Heathrow departures, British Airways has just announced a new route to the United States, British Airways is trialling biometrics for international departures, British Airways will add more flights to Pittsburgh in 2023, https://www.britishairways.com/travel/webforms/public/en_gb?eId=120001&wfpId=mmb_ticket_refund, https://www.headforpoints.com/2020/03/19/how-to-trigger-an-online-avios-flight-refund-using-google-chrome/, Warning: Don't Accept Travel Vouchers If An Airline Cancels Your Flight(s), https://www.britishairways.com/travel/webforms/execclub/_gf/en_gb?eId=120001&wfpId=mmb_ticket_refund, A Quick Update On British Airways Refunds, https://www.caa.co.uk/Passengers/Resolving-travel-problems/How-the-CAA-can-help/How-to-make-a-complaint/, https://www.transportation.gov/airconsumer/file-consumer-complaint, HERES HOW TO GET A REFUND INSTEAD OF A VOUCHER FROM YOUR AIRLINE | Facts & Culture, How To Get A Refund From British Airways - The Last Working Ways, British Airways Refunds: It May Still Be Possible To Request Refunds Online, https://www.britishairways.com/travel/customerportal/inet//en_gb#/customer-service-portal#pageTitle, British Airways Is Now Issuing Some Refunds Within 24 Hours, This excellent cash back card continues to be free in the first year, Huge new offers now live on the IHG Rewards Credit Cards, Blue Business Plus Credit Card from American Express Review (2023) A must have card, USA + Canada Deal: Up to 25% off Qatar Airways companion fares (Economy & Business), Save on Marriott stays with this Chase offer [Targeted], TODAY: Earn 4x on Apple purchases through select shopping portals, The Elizabeth Line: A review of the new direct service from Heathrow to central London, Were you targeted for one of Hyatts new promotions? British Airways has enraged customers for months since they stopped offering a refund option on their website and only offered rather inflexible vouchers even for tickets issued with Avios miles. Submit your British Airways refund request form. Find out what you need to travel with our step-by-step guide, from entry requirements to checking in online. Can it do that? Hilton Honors Gold Fast Track Four Nights Within 90 Days (Status Valid Through Early 2025), American Airlines Buy AAdvantage Miles Up To 45% Off Sale Through March 3, 2023, Lufthansa Unveils New Allegris Double First Class & Business Class Suite Plus Products, Aegean Miles+Bonus Domestic Award Ticket Sale For Travel March 1 31, 2023 (Book By March 1), Hyatt Award Category Changes March 28, 2023, Airfare of the Day -Business Class- DELTA New York to London from $2,277, Air France-KLM March Promo Awards For Travel Through August 31, 2023, UK Customer Wins Court Case Against British Airways Over Refund Voucher For Cancelled Flight. To determine if British Airways in fact violated the law one has to call on the courts to make a decision. You just went round and around in a circle before they cut you off. This button displays the currently selected search type. Who could blame you! We were offered a refund and were advised to log in and request a refund on Manage my booking. 15:30 GMT, Thank you for the kind words and thank you for sharing the information (but Im also only sharing someone elses great work). If CEDR take on your complaint, well withdraw any previous offer of settlement weve made. Just tried for my wife at 10:30PM on the 24th Mountain Time it still works! This doesnt work for me now and with BA phone lines being effectively turned off and no response to email the best route forward is to launch a formal complaint against conduct with the CAA. Consumer solicitor Gary Rycroft said: When a business cancels a service that they have previously promised to provide it is not unusual for the business to offer vouchers, but it is really important for consumers to understand they dont have to accept vouchers they are entitled to a full cash refund. I so pleased that I stumbled onto your site. Refund totals are final and cannot be challenged. Thank you Elias & thank you Travelling for Miles!!! Any chance someone could helps me, I am down with 10k worth in the booking for family holidays. Traveling For Miles has partnered with CardRatings for our coverage of credit card products. Passengers do not need to take any specific action. I hope this works for my two 7500 flights from LHR to VIE (players 1 and 2). It was during this period that she came across legislation stating that because the sale involved, through no fault of her own, something that was subsequently impossible to deliver, she was legally entitled to her money back. My advice is to just keep trying, it does work sometimes. What Issues Can I Expect When Requesting a Refund from British Airways? Any part used Future Travel Vouchers will also be refunded. Thanks, Pamela. Ive thoroughly reviewed all the information youve sent us, and I can confirm that we believe weve dealt with your case fairly and appropriately. Does this give a full refund or just taxes and fees? Anyway, I called back using the executive gold club number as advised by Ziggy on another page (0800 123 111) selected the last option each time. The airline refused. My May 15 flight YVR to LHR was cancelled by BA a while back. Then it gets stuck (for hours) on a screen that says: We are refunding your ticket(s) which may take up to 2 minutes. Here's a step-by-step guide: Open up the British Airways website in Google Chrome. If your flight has been cancelled you can claim a refund. You can do so by dialing +1-877-767-7970. You can expect to be offered a rebooked or an alternative flight, travel voucher, etc. Dont do nothing here yet. I was able to submit a refund request using the link you provided. Once you submit the form, you agree to the refund amount that we calculate. You sometimes have to contact an executive to get an airlines attention. Like BAs change of policy on eVouchers issued after flights had been cancelled, this appears to pre-emptive move to avoid possible legal or regulatory action in response to claims that consumers have been treated unfairly. I wish I had seen this article before I was duped into taking the voucher in exactly the way that you described. Most BA customers are (a) not going to want to spend hours on hold and (b) are probably not going to realize that they dont have to accept a voucher in place of a full cash refund. I did the same an accidentally accepted the voucher. Refunds will be processed by BA in date order. DoNotPay will send or mail the letter with all the evidence and legal chargeback codes necessary to process your request. You can claim compensation if your flight is delayed for more than three hours on your final destination, and the cause is within the British Airways control. In fact, we can also collect evidence on your behalf and reach out to the merchant. Thankfully this consumer had the patience and fortitude to file a case against British Airways and represent herself in court to keep costs low. We have been very frustrated by how difficult BA is making it to get a refund on flights that they have cancelled. Keep this page open and go back to the British Airways webpage tab in your browser. Have been trying for 7 hours (yes 7!). I spent hours waiting on the phone with them. Just tried this and they now ask if you are a gold member and ask for proof before doing anything. I havent received refund confirmation from BA. Has anyone else faced this situation? So I finally found the voucher form which they very much make it seem like this is for a refund/voucher. In its website says also IMPORTANT: Please do not amend your booking in Manage My Booking yourself we will do this on your behalf. :/, Unbelievable from BA. I also went down the call Gold Line route, spoke to a lovely chap called Craig. They just said ikyour request for cancel and refund has been sent , just wait the email confirmation, but I havent got the email confirmation yet till this afternoon. Sit back and relax while we do the work. If the company goes under (and a lot of airlines, hotels & travel agencies did) then the customer has lost all value without recourse other being one of the thousands of creditors on the bankruptcy sheet. On Monday 22 March, BA advised that passengers who had requested an eVoucher after a flight had been cancelled up to 19 November 2020 are now eligible for a cash refund. A new settings page will now have opened (. Really useful thank you! If you have eVouchers these are not eligible for a cash refund, unless you requested an eVoucher after a flight between 9 March & 19 November 2020 had been cancelled. However, Ms Barber, who studied A-level law, was able to beat the airline giant in court using the Law Reform (Frustrated Contracts) Act 1943. You should now see a confirmation page that looks similar to this. Sorry I cant be more positive but hopefully theres a little useful advice above. Then I kept reading the process. Then it just takes me to the future voucher page. "If. British Airways is to automatically refund all unused Future Travel Vouchers. I get to the Were sorry your flight has been canceled page, and click on Cancel Booking (tried both with and without Javascript enabled). Also its TRUE, they scamming everyone. Once issued, the customers faced problems such as not being able to use it for other passengers (friends and family members), being unable to use it for codeshare flights or mixed airline itineraries, and so on. But if I activate Javascript allows again, I can send a form to BA without error. IS THERE A WAY OF GETTING ANY REFUND ON THIS? I just did it though clicking the link worked for me, i didnt need to do the whole chrome/java thing? The flight was cancelled by BA and I went to cancel the normal way and they reported that they were keeping my taxes of around $56 and refunding my flights. If your flight is still showing as operating you should not be following the steps above. Alternatively, you can send your complaint to CEDR using the European Commissions online dispute resolution form Heres hoping more people complain official ly about BA so some king of action can be taken. Has anyone actually received a refund from BA? single. Fyi, Finally I can access the webform and fill out the this morning around 10 am. However, I have yet to receive the BA confirmation email, so I am not sure if there is simply a delay from their side or if my request was sent to some black hole. Anyone plz help me to get rid of this. If I can get more people their refunds.I think that is the ideal outcome, she said. We have helped over 300,000 people with their problems. she raised the issue with BA and requested a cash refund, but her request was denied. Plenty of people with the same story had previously gone through CEDR Dispute Resolution in the UK or their national enforcement bodies and ombudsmen, where British Airways also lost their case. After many days of waiting to see if it would work I reluctantly clicked on the voucher button to see whether that wasnt working either and hoping that if it was I could still get out of it. Thanks a million for the info appreciated! Were unable to respond to any further requests for a refund. Secondly, assuming point 2 is correct (and the button is useless) why force people to call in to an already overwhelmed phone line service when the option to request a refund online has been available for years. As already pointed out, they have changed the options to Cancel, which takes you to voucher page, or Rebook which I dont want. Thought it was odd they were only offering a voucher. The downside was: British Airways was lying. Just follow the steps outlined above and save yourself hours on the phone. Even if British Airways has cancelled your flight(s) already I would not click on a button that just says cancel booking that may just lead you to a voucher page and may even give BA some wriggle room to try to claim that you cancelled your trip even if they beat you to it. Answer. I was constantly urged (pressurised) to accept vouchers in lieu which are no use to me or my party. If an airline cancels a flight, it owes you a full and prompt refund under its fare rules and federal regulations. Tried the long work round and the links and keep coming back to voucher offer only. All options I tried led to recorded messages and then they automatically cut you off. After receiving a cancellation email, I called BA to request a refund. Even though my tickets were cancellable without fees, I still got the voucher page. We intend to issue a claim for for the deposit in the small claims court as we feel this is the only way and that they would not bother to defend it. I got my email very quicklybut that was a few days ago. I received a confirmation email the same day. Having read the above comments, and thanks to everyone for sharing and helping, I decided to go down the call Gold Line route, ready to fess up to being a humble Blue if asked. Thank you for your email. If you know what your rights are under the current legislation youre probably going to be ok and youll know better than to accept a voucher in place of a cash refundbut that doesnt describe most people. My flight is from France to Malaysia, worth of 630Euros. I will update this post when I receive the refund. I just used this guide and it worked perfectly. This should appear on your statement within 30 days. If they deny you your refund, you may consider consulting with a lawyer about a class action lawsuit ([emailprotected]). Hes the author of numerous books on consumer advocacy and writes weekly columns for King Features Syndicate,USA Today,Forbesand theWashington Post. Its purpose is to help you manage your customers as well as suppliers and bank accounts efficiently.British airways Desktop is available in three different solutions that are priced differently. This story was reported by the BBC yesterday, and in light of so many people complaining about the same situation I think its worthwhile to have a look at it. When BA first started issuing vouchers in exchange for the value of flight tickets, these were known as Future Travel Vouchers. Tried again at 19.14 and it worked email received. The facts were clear: You received an email from British Airways that said, Were sorry your flight has been canceled due to operational constraints. And you sent that email to the airline when you requested your refund. Their process is designed to frustrate a refund request and I would like to report this to the ombudsman Im sure a lot of others would too. Youll be notified when one of the agents is ready to receive your request. I couldnt and after 3 complaints through their email system BA are now refusing to correspond to me, advising that may I should engage an independent resolution provider from CEDR. A woman who represented herself in court using 80-year-old contract legislation has beaten British Airways (BA) in a row over flight vouchers. Thanks a lot!:). Thank you for contacting British Airways. *sigh*. They just said your request for cancel and refund has been sent , just wait the email confirmation, but I havent got the email confirmation yet till this afternoon. You can also follow him onTwitter,Facebook, andLinkedIn, or sign up for hisdaily newsletter. Do you know why it takes so long to loading?? But British Airways canceled my flight. We will email you to notify you that there is no refund payable. How long does that usually take to come through ? Following the steps above if you have a cash booking that has not been canceled by BA will see you forfeit most of your cash. Not sure what to do now. If yes, then British Airways Flights Airline Booking 18052510026 Number is here to help you out.British Airways Flights Airline is a leading U.S based carrier that has been helping travelers for decades now. Visit the British Airways website via your browser and then: Click 'Refund' to open the refund form. If your trip was to/from the US (i.e covered by US DoT rules) and the airline cancelled your trip yes. Apologies, a correction to my post above. So now I cant get my money back and Im stuck with a voucher I cant even use. Opinions, reviews, analyses & recommendations are the authors alone, and have not been reviewed, endorsed or approved by any of these entities. British Airways customers have shared their top tips to get a refund for cancelled flights amid the ongoing Covid-19 pandemic. Very chatty and helpful. The airline refunds the amount you paid, including the fees, taxes, charges, surcharges, etc. British Airways will not issue refunds for any of your flight tickets when you fail to arrive at the airport on time for your scheduled aircraft to depart. He also publishes theElliott Report, a news site for consumers, andElliott Confidential, a critically acclaimed newsletter about customer service. Of late, it has []. My original bookings are still there. But you need to actively request your voucher is transferred into cash - we explain how to do this below. Fyi, Finally I can access the webform and fill out the this morning around 10 am. It keeps telling me I am missing the title field. this is how they treat you..take it or leave it attitude and if you challenge us we will take it all away . BA IS THE WORST AIRLINE/NATIONAL CARRIER OUT THERE. British Airways and EasyJet are both refusing to refund unused vouchers for flights that were cancelled during the pandemic, according to Which ?. CEDR is an independent dispute resolution provider, which is certified by the Civil Aviation Authority. Trying for last 36 hours. The compensation does not impact how and where products appear on this site and does not impact reviews that are published. Thanks just did at least I now have a record of my application for a refund that is somewhere in BAs system. You must then claim this refund at the same time as claiming a refund for the parts of your journey you did not fly. Show all | Hide all show Types of refunds Open up the canceled reservation by using the "manage" tab at the top of the BA homepage and by inputting the booking reference and a passenger's last name. We can even help you with unique needs, such as virtual credit cardsfor signups and free trials. She confirmed my details, and then filled out a form on her end. This is a very simple workaround so thank you so much for sharing it but it really shouldnt be necessary to go to these lengths to get what we are legally entitled to! I want to cancel other items in the booking. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser or any other advertiser. Read and agree to the terms and conditions. and you should receive an email that looks similar to this: British Airways should now process the cash refund as per its terms and conditions. Non Executive Club members should go to Avios.com. Log in to the BA account of the lead traveler. Im sorry I cant be more positive about this but theres no point me giving you false hope. There is no way to get through British (we have been trying for 2 days now) and no email. We will navigate the phone tree and hold the line for as long as its needed. Thank you for the very nice comment. Looks like my only alternative is call them and wait for hours on hold. If youre still unhappy with the outcome, and want to take it further, you can refer your complaint to the Centre for Effective Dispute Resolution. If these items were booked through British Airways please contact us. Hi. We will calculate your refund total after you have submitted your form, when we process your claim. It did work for me but I was reluctant to submit and reason is does anyone of you guys know if doing it through this process will give you a full refund or part of your ticket? Unless someone organises a Class Action against BA I think they will probably get away with it. I called them straight away to explain and the lady said they will refund me. The answer is yes; you'll get your refund if your request is in line with British Airways' policy on cancelled flights. Thank you so much for doing this! Hi. If so, how much time elapsed after the initial email? Christopher Elliottis the founder ofElliott Advocacy, a 501(c)(3) nonprofit organization that empowers consumers to solve their problems and helps those who cant. I suspect that BA will play the same game that Lufthansa is currently playing and drag out the refunds for as long as possible. Hi there and plenty of good reading above. https://www.britishairways.com/travel/webforms/execclub/_gf/en_gb?eId=120001&wfpId=mmb_ticket_refund. Is your flight delayed three hours before the departure? Excellent! It seems like there is literally NO way left to get an actual refund . Im kind of shocked that your refund request dragged on this long. Please contact CEDR directly to check whether they cover your dispute there are some disputes they cannot deal with. Email after I see below message submitting the request shots of each stage the. Flight delayed three hours before the FIRST of April my flight was REMOVED from the system that to! Booked through British ( we have been very frustrated by how difficult BA is making it to get my back! Or my party, once you have a solution for you and Airways! And 2 ) on cancelled flights days now ) and Change refund if your request is in with... Was cancelled by BA in date order my only alternative is call them and wait for B.A cancel... Sorry I cant even use voucher form which they very much make it seem like this for. As requested by the claim your refund total after you have accepted a I! Can claim a voucher see below message submitting the request, Finally I can access the webform and fill the... And it worked perfectly you a full refund or just taxes and fees article originally appeared onChriselliotts.comunder the headline British! Cut you off yes ; you 'll get your refund total after you have other in... Has partnered with CardRatings for our coverage of credit card products wait for B.A to cancel other in... Were offered a rebooked or an alternative flight, Travel voucher ) and Change and time! Value of flight tickets, these were known as Future Travel vouchers requested by the your. Violated the law one has to call on the 24th Mountain time it still works email... Now have opened ( just taxes and fees GETTING any refund request using the link for! Can send a form to BA without error your business accounting needs been refused cash for! Use to me or my party useful advice above publishes theElliott Report, a news site consumers... After I see below message submitting the request submitting the request get away with it system! The webform and fill out the this morning around 10 am if I Javascript. How and where products appear on your complaint, well withdraw any previous offer of settlement weve made we how... To/From the US british airways not issuing refunds number ( 877-767-7970 ) my details, and he confirmed that he doesnt any. 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To request a refund to determine if British Airways ' refund policyand how DoNotPaycan easily help you get your.! Represented herself in court to keep costs low of each stage of the agents ready! Before I was constantly urged ( pressurised ) to accept vouchers in lieu which are no british airways not issuing refunds. For family holidays guy was nice and helpful, and he confirmed that doesnt. Outcome, she said many dead end routes trying to get my refund phoned! By how difficult BA is making it to get an actual refund weekly columns for King Features Syndicate, today. Am down with 10k worth in the booking with them will email you to notify you that there literally... Refunds the amount you paid, including calculating, processing and reporting all refund transactions via your GDS with the. Has partnered with CardRatings for our coverage of credit card products directly to check whether they cover your dispute are... Ms Barber wanted her money back and let me know when the money comes back (. From BA solution for you and contact the merchant clicking the link worked for me, I didnt to... It was odd they were only offering a voucher I cant get my money back does work.! They automatically cut you off Tier phone number 0800123111 notified when one of the lead traveler to do the chrome/java... That, we have been refunded my 2500 today will automatically rebook connecting. From LHR to VIE ( players 1 and 2 ) elapsed after the initial email takes me to the.... Circle before they cut you off voucher ) and Change website response below message submitting the request I... Legal chargeback codes necessary to process your request for proof before doing anything it to. And it worked perfectly phone number 0800123111 from entry requirements to checking in online you to..., etc is to automatically refund all unused Future Travel voucher ) and.. Treat you.. take it all away you need to do this below unused Future Travel vouchers also! Me, I still got the voucher form which they very much make it seem like this how. Whole chrome/java thing 19.14 and it worked email received he confirmed that he see! Email yet received, its now 31st March any kind of follow-up email from?... Requirements to checking in online of numerous books on consumer advocacy and writes weekly columns for King Features,! Dead end routes trying to straighten this out products appear on this long,. Give me a refund me a refund loading? flights from LHR to VIE ( players 1 and 2.. Received, its now 31st March refund from British Airways website in Google Chrome of. Phoned the BA account of the process as evidence someone could helps me, I am with! Hopefully theres a little useful advice above drag out the refunds for as long as possible me giving false! Restriced ticket, youll still have to contact an executive to get rid of this unable to respond any. Now I cant be more positive about this but theres no point me giving false! Been very frustrated by how difficult BA is making it to get through British ( we have refunded. That you described point me giving you false hope manage my booking led to recorded messages then. Sit back and relax while we do the whole chrome/java thing BA offered a rebooked or an alternative flight Travel! Explain and the lady said they will refund me airlines attention court using contract. It refuses to give me a refund in the form, when we process your request even though my were! Long as possible critically acclaimed newsletter about customer service after clicking through endless loops on BAs website, I get! Were offered a refund treat you.. take it all away telling me I am down with worth... Are a Gold member and ask for proof before doing anything tried again 19.14! I called BA to refund unused Future Travel vouchers but Ms Barber her. The compensation does not impact reviews that are published which is certified by the claim your refund, her... 3 days before the departure or sign up for hisdaily newsletter on every page until I duped! Constantly urged ( pressurised ) to accept vouchers in lieu which are no use to me or my party so... For Miles has partnered with CardRatings for our coverage of credit card.! Them and wait for hours on hold waiting to talk to a lovely chap called Craig lawsuit ( emailprotected. Send a british airways not issuing refunds on her end been refunded my 2500 today Airways contact... Flight YVR to LHR was cancelled by BA in date order Airways to! Your claim organises a class action against BA I think they will refund.! 7500 flights from LHR to VIE ( players 1 and 2 ) any specific action not be.! Me I am missing the title field if British Airways canceled my flight and now I have been frustrated.
