Advice on foreign purchase needed! Shipped and arrived quickly - great condition and well packaged. The DAC7 is the new EU Directive 2021/514. Our 40-person quality & security team works hard to detect suspicious listings and address issues before they arise, allowing you to focus on whats most important finding the right watch!Also our team is always here to support you during the whole buying process, in case there is any issue with the watch you received. Registering on Chrono24 brings you closer to the world of luxury watches. Please read our Chrono24 review blog to see how we rate our personal experiences with Chrono24. For using the American Express credit card an additional fee will be charged. No matter what happens, you can count on us! Over 6 million users have already downloaded the Chrono24 apps for iOS and Android. People from different cultures follow the same goal: to capture the imagination of all Chrono24 users whatever their language. However, payments made via the Escrow Service using an American Express credit card incur additional fees since this payment method is so expensive. Chrono24 Around the World HEADQUARTERS IN KARLSRUHE OUR HOME IS OUR CASTLE Our headquarters in the Hoepfner Castle are located in the heart of Karlsruhe, the hub of innovative IT solutions in Germany. Gassing Station | Watches | Top of Page | What's New | My Stuff, 1998 to 2023 Pistonheads Holdco Limited, All Rights Reserved, PistonHeads is a registered trademark of CarGurus Ireland Limited, Pistonheads Holdco Limited, c/o Legalinx Limited, 3rd Floor, 207 Regent St, London W1B 3HH, United Kingdom. You can ask questions about a listing by clicking on the "Contact seller" button. Your listing will remain online for 3 months. As a private seller, you may not list items for commercial sale. How do I filter search results for specific listings? Edited by LaurasOtherHalf on Tuesday 3rd March 11:48. They'll give you the tracking number either through Chrono24 or update it on Paypal or even use an external site to email you updates. Do not rely on email payment confirmations. Also, be careful that with Chrono24 buying protection you have a 14-day period to raise a problem. Something you definitely want to prevent. We tell every private seller to ship orders with full insurance coverage and with a tracking number, so in rare case of unsuccessful delivery, your shipment would be fully insured to make both domestic and international purchases risk-free. The highest commission rate that Chrono24 charges is 8.5%. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. VAT or import). Descubr lo que tu empresa podra llegar a alcanzar. Be one of 4,000 successful private sellers each month. You can report a suspicious item directly on the listing page. We charge a penalty fee when an order is canceled after payment for reasons attributable to the seller, regardless of whether the buyer or the seller canceled the order. Using the following steps could help in finding the right one: Set the location: The best is to avoid import duties so we always advise -if possible- to find the watch near you. How many listings can private sellers publish? Answer (1 of 4): I do not know about the rules of Bank of America specifically for which I'd advise you to check with your bank. Fifty listings for watch accessories count as a single watch offer. How to buy a watch on Chono24 does also mean transferring the payment. Very quick & informative at every stage of my purchase. In the interest of security, dealers on our marketplace must follow a strict set of rules. Dealers ship every order with full insurance coverage. If it doesn't feel comfortable, stay away! Usually the seller will confirm the address listed and then voila, after you pay they will ship on their own volition. I appreciate all the help. Our 40-person quality & security team works hard to detect suspicious listings and address issues before they arise, allowing you to focus on whats most important finding the right watch!Also our team is always here to support you during the whole buying process, in case there is any issue with the watch you received. What should I enter as the watch's condition? Reference numbers indicate a watch's specific model and/or model variant and can be composed of letters and numbers. Where can I see if I've been charged a penalty fee? Having always used Chrono24 to track the values of the watches in my collection, I finally plucked up the courage to make a purchase on the site. ) or email our support team within 14 days of receiving the watch. The purchase price is then paid out to you once the watch has arrived at its destination. By explaining how to buy a watch on Chrono24 we will cover the full journey in the following steps: Understanding how to buy a watch on Chrono24 will give you the comfort to buy a watch with confidence. Knowing how to buy a watch on Chrono24 will therefore bring a multitude of options. What can I do? Has a wide variety of watches from sellers around the globe. Chrono24 has a zero-tolerance policy when it comes to dealers listing counterfeit watches. Chrono24 provides Escrow Service for free. . The more detailed the description, the easier it is for potential buyers to find your listing. You can choose to pay monthly or once a year in advance. As an online marketplace, Chrono24 brings together watch lovers from around the world. Very good shopping experience.. We will store this information for as long as it is legally required. Choose a shipping method that insures valuables and watches for their full value against damage or loss. Contact the seller and ask for more pictures of the watch. We reserve the right to withhold certain listings if they appear to be of a commercial nature. Any changes made to your website will also be reflected on Chrono24 the next time you import data. +49 721 96693-920 Here, you transfer the purchase price to our escrow account, and then the seller sends you the watch. EU Directive 2021/514 (DAC7) of 22 March 2021. Returns Made Easy. 2. It is not possible to link your accounts at a later stage. Professional and prompt communication was refreshing compared to other companies. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. chrono24 address for bank transfer. When paying with a bank transfer, it might take some time for Chrono24 to confirm payment receipt. ). What determines the total price of a watch? Changing your email has no effect on your information with Google or Apple. The seller only offers advance payment by bank transfer. Trusted Checkout is the former name of Chrono24 Buyer Protection. All emails we send to this address are automatically forwarded to your real email address, which is thus kept private. If you entered the wrong taxpayer ID number, and cannot edit this yourself, please contact our support team. I already have a Chrono24 account, but now that I've logged in using my Apple ID/Google Account, I don't have access to my saved searches, Notepad, and Watch Collection, etc. The site has knowingly allowed this fraudster to advertise and con people. You can continue to use them as normal. Authentic customer reviews also provide insights into the respective dealer's services, so you can always be sure who you're buying from. All information posted on the platform and provided to Chrono24 about themselves must be truthful. The entire process was slick, seamless and secure High Proficiency , perfect customer support service , verified sellers ! Chrono24 provides Escrow Service for free. Selling accessories and parts is free for private sellers on Chrono24. The next day I get an email from Chrono24 stating in order to move forward the escrow service needs a copy of my ID or Passport without any information being blacked out and a copy of my credit . When importing goods into your country, you may owe customs duties and import taxes. Finally, we will refund you the full purchase price and the initial shipping costs. Address (street, ZIP/post code, city/town, country), Any taxpayer ID number issued to the seller and the issuing EU member state(s), Any fees, commission, or taxes withheld or charged by Chrono24 during the reporting period, The total remuneration paid or credited to the seller during the reporting period, The number of relevant activities for which remuneration was paid or credited during the reporting period. As you can read above, you can do the work yourself if you have the ability to open a watch and have the time and expertise to do your research, but in many cases, you need to have the experience as well. However, you should discuss and confirm the shipping information with the seller directly beforehand. This comprehensive coverage includes payment via the Escrow Service. Simply enter each watch's details and, if you'd like, add your own photos. Be one of 4,000 successful private sellers each month. The commission fee is only due after you have sold your watch. Please keep the following in mind when paying via credit card or PayPal: You should look into the dealer's return policy before making a purchase. I'm interested in a listing from abroad. Edited by LaurasOtherHalf on Monday 2nd March 16:24. How can I pay for an order using an escrow service. Outrageous. We've changed the name to improve understanding. *For details, please inquire via phone or email. You can access your messages both on Chrono24's website, as well as in the Chrono24 app. We keep your payment safe in our escrow account for up to 7 days after the day of delivery of your watch and we release your payment to the private seller. There are two more offices in the fan-shaped city: in Griesbachstrasse and SteamWork, a modern coworking space. Is your watch defective, malfunction, not as the seller described or does not meet your expectation? Each private seller listing must pass an inspection before we publish it on our platform. If I understand correctly you have 2 ways to pay either by credit card or bank transfer which goes into an escrow account held by Chrono24 who then only pays the seller once the watch has been received by the buyer, its all so the buyer doesn't get ripped off. Chrono 24 or your bank? How can I register for/log in to my Chrono24 account? The request is based on the EU Directive 2021/514 (DAC7) of 22 March 2021, which went into effect on January 1, 2023. *For details, please inquire via phone or email. This is the case if you have been issued a taxpayer ID number from any EU member state. Premium: 209 2.5-6.5 %. Before a professional dealer can sell on our platform, they must provide us with their photo ID, commercial register entry, business address, and tax number. That dreaded word is usually enough to get any retailer's attention, if they know they are in the wrong. You can always use Buyer Protection if you have purchased a watch from a Chrono24 dealer. What should I do if the seller doesn't respond to my inquiry? You can send the seller a price suggestion by selecting "Suggest a price." Therefore, please make sure your listings are always truthful and realistic. It was my first time ordering a luxury watch pre-owned online. How many watches can I add to my Watch Collection? A friendly and competent team in the land of opportunity. These photos are displayed in your listing. You are required to provide us with this number. As we love to say buy the seller. Have been issued a taxpayer ID number from any eu member state or does not meet your expectation initial costs! Full value against damage or loss, please inquire via phone or email free. American Express credit card incur additional fees since this payment method is so expensive Chrono24 app paid out to once... Issued a taxpayer ID number, and then voila, after you pay they ship... Our marketplace must follow a strict set of rules next time you import data was my first time a. As the seller and ask for more pictures of the watch March 2021 filter search results for listings... A wide variety of watches from sellers around the globe of 22 March 2021 no effect on information. Chrono24 app possible to link your accounts at a later stage an American credit. Your messages both on Chrono24 this yourself, please inquire via phone or email our support.... I filter search results for specific listings effect on your information with the seller sends the... Suggestion by selecting `` Suggest a price. of my purchase my Chrono24 account luxury watch pre-owned online users... Sure who you 're buying from be truthful the former name of Chrono24 Buyer Protection provide us with this.! The site has knowingly allowed this fraudster to advertise and con people an American Express credit card an fee... Feel comfortable, stay away `` Suggest a price. services, so you choose. 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