I registered for DAS and got accepted. Oh, yeah, I said diapers are not an option because she won't do it. Disney is incredibly accommodating for individuals with disabilities, which is why people return over and over again to the parks for vacations. With the DAS you will use the Lightning Lane entrance. Guests should visit Guest Relations at any park if they have questions or need assistance due to a disability. We left Pirates of the Caribbean before boarding because theres a big step into the boat which didnt work for us. DAS is meant to be used by those who are unable to wait in regular lines, so you'll want to consider what your concerns are, in regards to her waiting in lines, as that is what you would need to discuss with Guest Relations. The DAS allows the family of the guest with the disability to come back at that time with the DAS guest. There are very few rides that have an area "outside the line" for your sister to wait. After 60 days, you'll need to register again. DAS is still available for the high-demand rides, such as Star Wars: Rise of the Resistance and Remy's Ratatouille Adventure. Disneyland already complies with the ADA when it comes to disability ride access so if you have mobility issues or need to transfer from an ECV or wheelchair to ride, you do not need DAS. You can spend the time anywhere in the park and then return to enjoy the ride. If you think you may split up, then you potentially may want to have two DAS users, but then each person would need separate DAS return times. Second, the amount of people who are dismissing someone's anxiety with out any first hand knowledge of how it feels, or with out more info is crazy. Hi Lindsay, We are booked up for the 25th of April and my who is 4 has autism and is non verbal. TRANSFORMERS and its logo and all related characters are trademarks of Hasbro and are used with permission. Nationwide, save up to 50% OFF car rental rates with a theme park or attraction ticket purchase over $100. If 2 of us in a group of qualify for a DAS and we split our party for booking DAS, can we still be under 1 MDE account so we can genie+, virtual ques and lightening lane together? Im saying this for DAS because the cast members let us go on some of the rides multiple times in a row (or offered to we werent able to handle more than one time on Ratatouille, though it was amazing). He is not much older and walking and heavier and will require an adaptive stroller or a wheelchair to get around as his main mode of transport. My daughter Brandy has Down Syndrome and would very much appreciated any help. Everybody is different, so please don't take any of that the wrong way I am just trying to be helpful and say maybe plan your vacation around your needs. Does Disney World offer disability passes? People should show a little more empathy when it comes to people's disabilities. You are using an out of date browser. DAS is given out on a case-by-case basis, so we'd suggest that you check in with Guest Services when you arrive at the parks to discuss your options for accommodations. The diaper suggestion makes me want to cry. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Perhaps look into other options if you get denied again. Also with the Genie+, you can only book each attraction once. Here is the registration link for the DAS at Disney World. Diapers are not an option for her. I read about others who waited only a few minutes (one person went on first thing on a Saturday morning). They will not rush you. Yes! The contrast between foreground and background text will increase. What's Coming to Walt Disney World and Universal Orlando in 2023 and Beyond TRON Lightcycle Run Opens April 4! Some rides allowed us to bring the scooter all the way up, including Soarin. Depending on the experience, guests utilizing a wheelchair or scooter will either wait in the standard queue or receive a return time at the attraction that is comparable to the current standby wait.". We would love to be able to book 2 rides each day in advance. Generally, Guest Services does not keep records and policies could change, so it's not guaranteed. Any adult or child with a disability that could endanger them, prevent them from fully enjoying the parks or waiting in a traditional line qualifies for DAS. But several times were told by the cast member that RC had to go first. And leave 20 minutes before the nighttime shows. I know there are baby care centers, but do you have recommendations for quiet places to go in the park if you have a kiddo who needs a sensory break? While you won't need to present any medical documents or doctor's notes, you will need to be able to explain his needs and how he can benefit from DAS. Do you have any tips? You can only have one active return time at once. Disney makes these decisions on a case-by-case basis, so we recommend hopping to Guest Relations upon entering the park to see what options are available to you. Would a condition that requires you to be near a restroom all the time qualify for DAS? Hi there, I think this is the case sadly. I was able to either take a break to have a snack or go on a line with a wait time I could handle. In the past when using the DAS pass the person assigned to the DAS scans their magic band first and then the 5 people going along scan their magic band. I dont want to have to give anyone my medical file just to qualify. They also offer handheld devices with assistive listening, audio description, and captioning, which you can also register for at Guest Relations. 1) I think the DAS was applied properly in your case. Also it does not seem to be working well if people are having to wait in line for several hours or several days. Disney World, 5) Disney is giving you accommodation, but not advantage over other guests. Push through the crowd of people, trailing her family in tow? Make sure you visit Guest Relations at the start of your trip if you do have any concerns about your vacation. Disney Parks have an unwavering commitment to providing a welcoming, inclusive environment and accessible experiences for our Guests. | Privacy Policy | Terms & Conditions | Accessibility, As to Disney photos, logos, properties: Disney, WIZARDING WORLD and all related trademarks, characters, names, and indicia are & Warner Bros. Entertainment Inc. Publishing Rights JKR. Walt Disney Worlds approach to assisting guests with disabilities ensures that every guest can enjoy a day at the parks. Oh, yeah, I said diapers are not an option because she won't do it. In this case, is the sister driving and stopping every 45 minutes? Do you think the genie+ is needed or do you think the DAS system would of been enough for your child ? Here are some of our favorite quieter spots in the parks, which could work as a sensory break for your tadpole: Magic Kingdom: Liberty Square (behind the Ye Olde Christmas Shoppe), the walkway in Frontierland that lines the water (if water noise isn't too much), EPCOT: the EPCOT Experience building (which is also close to the baby center), Morocco pavilion (especially in the back), Canada pavilion in front of Victoria Gardens or by the waterfall (if water noise isn't too much), U.K. pavilion gardens (as long as there isn't a band playing), Animal Kingdom: any of the animal trails, especially Discovery Island trails and the short Cretaceous Trail by DINOSAUR, Hollywood Studios: Animation Courtyard, Echo Lake and just inside the Toy Story Land entrance by Galaxy's Edge (there is some foot traffic, but if you move off to the side, it's fairly quiet), I been waiting for das preregistration since Nov 1st!!!! We are going to Disney in April. This is actually preventing our decision on going. To register in advance, you can go directly to Disneyland's website. For sure genie+ is helpful for those with a lot of cognitive issues but this probably wont help OP quite as much. Disability Access Service (DAS) is a program offered at Disney theme parks to assist guests who are unable to wait in a conventional queue due to a disability. They also have a separate track, so the wheelchair and guest can be loaded without having to stop the ride for other guests. Go into the Disneyland App Click the 3 lines in the bottom right hand corner Scroll down to the Disability Access Service (DAS) option Click on DAS, which brings up DAS eligible rides Click the ride you would like to select a return time for Preview the return time To schedule click the "Request DAS Return Time" Select your DAS User With attractions using virtual queues, all members must have joined the virtual queue first. Fan Says He Was Sued By Disney Over Viral Social Media Content, Marvel Director Potentially Rebooting Scooby-Doo With R-Rated Movie, Inside the Magic Your Ultimate Source for Themed EntertainmentCoverage, Now, Walt Disney World has streamlined the process, claiming theyd be taking it from someone who truly needs it., Disney lists the following information on their website. We've already researched the details most important to families. Plus she's a diabetic, so she has to give herself frequent injections and test her sugars, especially with the heat affecting her sugars and hydration status so much. You should not have issues obtaining a DAS if your sister is Diabetic. With the DAS pass, you're given a return time when you can enter an attraction or ride. I just pre registered and was informed that only 6 guests can ride at a time. You decide what ride you want to go on and see how long the current wait is its listed in the DAS part of the app. Follow this link to sign up for DAS Advance. Thanks a million for the response! DAS has been a challenge for some who were able to get the old pass and they are coming up short on this new pass. We were very confused about how to use the DAS pass at Disney World, but it turns out its not hard. 2023 MARVEL. Have your Disney World tickets and reservations for each park. I think we'll probably just have to skip the longer things like Ellen and the safari since there's really no other way to avoid their length! She was asked at each ride if she could transfer (i.e. If you have a regular ticket, it is good for the length of your ticket. This is your starting place for a less-stress, more-fun vacation. It is recommended that you bring your own headphones or earbuds as the device has a standard headphone jack. This service is also known as the Disney disability pass. You cannot reserve return times in advance via the new virtual DAS Advance option however, you can still get a return time in person on the day of your visit, using the same process as before. When using this program, a family member will be able to go ahead and obtain the return time for you. Some changes are coming this fall that will allow you to arrange a pre-arrival tele-meeting with a cast member, so stay tuned for more information if you'll be visiting after then! I'm always interested in posters who have time limits on waiting in line because of bathroom issues - I wonder how they even get to Disney if they don't live close by. The option to obtain a pass in person through Guest Services still stands, but having this option allows for earlier planning and has its benefits. Do you think the DAS program is being abused at Disney World? DAS is intended for Guests who have difficulty tolerating extended waits in a conventional queue environment due to a disability, it says on the Disney website. The longest attraction line we waited in was 20 minutes." Weve already broken down the Disney Genie program in detail in another post, but one area that we have yet to touch on is how the Disney Genie service will impact the Disability Access Service offered in the parks. Guest Relations cast members are well versed and will walk you through the DAS process. You can have both advance selections and return times active at the same time. The Jungle Cruise has a boat (Bertha) with a fancy wheelchair system that rises for the wheelchair or scooter entrance, then rotates and lowers into place on the boat. Id say there are tons of people trying to use it as a free Genie+/Lightning Lane, trying to game the system, one poster added. Guests using DAS with concerns should visit Guest Relations to see what accommodations can be made for fireworks/parade viewing. Enjoy the shows, movies, live street entertainment, parades, fireworks and exhibits more. I read your blog and Disney's information about it, but it's worded weird. If you have this pass, your child can stay in the stroller until the loading area is reached. Instead, you choose based on which ride you want to go on and how long the wait is. I am 100% disabled veteran for mental health reasons. Its important to note that you wont always jump straight to the front of the line with this pass, and youll have to wait until youve been to one attraction before you can enjoy another one with this service. If you get denied, try calling again. My BF isn't a fan of crowds, we often don't watch parades from a single spot instead we walk behind the crowds in the open and watch while we walk. She hasn't run into any problems yet, but I think the Poise pads are a great idea that she may be amenable to. So it's not like I'm sitting by the phone. I am not writing a bathroom post, but know that the bathrooms are all accessible, though some are more accessible than others (especially if youre in a scooter), including the single-family-type restrooms. Just ask. As part of this commitment, Disability Access Service (DAS) is a program offered at Walt Disney World theme parks to assist Guests who have difficulty tolerating extended waits in a conventional queue environment due to a disability. We have been told by guest services that DAS Advance is available to anyone (though at this time, the live chat is only available in English). In England I have an access card. If you have special circumstances or any concerns, talk to Guest Relations. Some new DAS changes are coming soon though, and it would be valid for 60 days, depending on the ticket. Share your tips in the comments! Youll find info on how to register for the DAS pass Disney World at the bottom. You can also purchase individual Lightning Lanes and select an arrival window. All of these things involve the freedom to move around. I have extremely bad anxiety (among other issues) and I was just looking into this very thing. Do I need to take pip paperwork and blue badge with me. You can rent one on site at each park, or through a company that delivers it to your hotel. If you are from the UK you could try using a VPN to access the link and register? Once I have registered and received Disney World's DAS, whats next? What if Im afraid that DisneyWorld's DAS card will not accommodate my needs? We will be travelling in august this year, both myself and my husband have mobility issues and my two children are autistic. I'm located in Australia. Guest Services barely has a line. In other words, eligibility is determined by a Guests why and not their what. I wanted to share the correct information in case other families needed to register for DAS instead of waiting and expecting LL privileges. Can we rent a wheelchair in combination with the das pass? Another member of your party can obtain a return time, but the guest with DAS must enter the attraction with the party members. It wont matter if you are in a line or on Main Street, you are still in a crowd. There are a total of 7 of us in our group. Or would I need to link one of my children's tickets to their family in MDE? For families with one or more members needing accommodations, Disney Worlds Disability Access Service (DAS) can help make a trip comfortable and memorable for everyone. Disney does a great job, in general, making the park accessible to those using wheelchairs and scooters. Once you have tapped in at both touchpoints in the queue, you are able to book your next experience. I'd say since it's not a mobility issue you should be ok, her problems cannot be solved by renting a scooter or wheelchair. at Guest Services on my first day. You are so welcome, Brittany - thanks for hopping by! Until you have walked a mile in their shoes, you have no idea what it's like. Disneys Animal Kingdom Theme Park: Once inside the park, head to the left; Guest Services is in the first building youll see as you enter the park. If pre-registered, you can start booking return times on the app once you are in the park. Hi - thank you for this website its very useful. Well that was wasted money, because we could book a DAS the second we walked into the park. This comprehensive program is about more than just getting ahead in line; it is designed to ensure that every guest and family has a toadally amazing Disney experience. If youre only worried about getting through the line queue or accessing a ride with a scooter, you can simply head to your chosen attraction. If you purchase Genie+, you can make Genie+ selections along with your DAS return times. If you want two selections for each day, the entire length of your trip must be within 30 days. How to get the DAS Disney World. It may be a little trickier with virtual queues, but if you end up in different boarding groups, we'd ask the team members in front of the ride if you can combine. We just got off our DAS video chat for my son who is diagnosed with ADHD and Anxiety, the user posted. Thanks so much for any help you can give me! Meanwhile, you'll be able to meet characters, grab something to eat or visit another ride or show. The maximum is six guests per DAS. Return times are valid until redeemed prior to park closing. Where do I receive more return times for attractions? I would like to register for a DAS pass for my foster son. I was asked to choose 2 rides as an advanced DAS planning option. You must return in that one hour, or they may not honor the reservation. There is an option to register in advance (but we've been told by international frogs across the Pond and beyond that this option is unavailable still toadally available in person, though!). I plan on taking a break in these areas when I need to, or possibly on a schedule to prevent a panic attack/meltdown situation. Magic Key Pass Information. Cast members are well trained and will be able to assist you without the need for the DAS. Guests must enter the theme park of their choice, then go to Guest. Happy to share the secrets and guides to help make your next trip magical. You may hear some people refer to it as a disability pass or DAS card. (s23). Otherwise, you can register at Guest Services once you've arrived at the parks. Any attraction with a standby queue can issue DAS return times. I talked to a CM who said to explain that it's "dangerous" if she can't get to the facilities in a timely fashion. The Disney Disability Access Service (DAS) is a card they issue. Guests in wheelchairs can usually be accommodated at the point of entry in most rides, so if your only concern is about lines and boarding with a scooter or wheelchair, you may not need the DAS at all. Do I have to get a DAS pass for my son every time we go to Disneyland? Make sure everyone in your party is linked in My Disney Experience so everyone can be included in DAS plans. Universal elements and all related indicia TM & 2023 Universal Studios. Then you can leave the attraction and come back when the return time arrives - then they usually put you through the FastPass line. Monthly news, planning tips and special deals. Now it just advises that calls are in English only. The DAS is not a "front of the line" pass, but rather a tool to provide the maximum amount of flexibility to guests with disabilities. The individual requesting DAS must be present when registering, either in the video call or in person. Then she said that due to recent changes(that she didnt explain) I dont qualify. Very difficult sorry so no luck with any of thos new system.. ugh sorry guys. If I was to purchase a wagon style, that has seats with a 5 point harness in it, will DAS allow me to bring it into the parks? If theres no one waiting, why not let them go again, right? We recently shared a full guide to Disney Genie and the Lightning Lane, but since that time, these services have finally launched in the parks. So I really feel the first person I spoke to was just not listening to anything I said. Hello! The DAS is designed to support those guests who have needs beyond being wheelchair-bound or beyond limited mobility. All accounts I heard was that it took 5 minutes. Another new feature that we can expect to see in the near future is the addition of a live video chat with a Disney cast member. With that said I would say you have a decent chance. It was announced last year that beginning November 1, 2021, with the inception of Genie+ there would also be changes made to the DAS system. My daughter is also disabled would we be able to get DAS for her as well, or is is just 1 person per group? Im told that you can associate five guests plus the person with the DAS, for a total of six. My husband is disabled and was able to get DAS. Have you used a DAS at Disney World? We debated about getting the Genie+ before we went. Let us know if you have any more questions :). I don't think we'll be saying it's dangerous though (except it is for infection reasons, which I failed to mention). The Disney Vacation Club is a great way to stay at Walt Disney World and is an excellent way for families to stay at a great price with many perks. By using this site you agree to our privacy policy. Genie+ is a whole other blog post (that Im not writing). We'd recommend that the two DAS holders have separate MDE accounts, as each one will need their own DAS return time (two DAS holders can't be on the same one), but link everyone else in the party to both accounts. I understand the virtual waiting but getting on the rides, is it only the 6 registered that can accompany my children? Most people register ahead of time. 20052023 JAK Schmidt, Inc. All rights reserved. Instead of physically waiting in a queue, you receive a return time equal to the current standby wait time. Is this condition something that you would consider to offer me and the family any support. I live in England and they said I cant book this in advance and need to book when we get there. Magic Key Discounts. We learned that the hard way. PRIVACY POLICY. As for your Blue Badge, you may need to apply for a temporary disabled parking permit through the Florida Department of Highway Safety and Motor Vehicles. There aren't any discounts on tickets for guests with disabilities or their carers, but if you have any other questions about DAS, we'd be hoppy to help. Will they have record that I used DAS in the past, to make registering online easier since I will already be in the system. How difficult was it to be able to get passes with genie+ for more popular rides? Disneys Hollywood Studios: There are two options, one inside and one outside of the park; both are near the park entrance on the left-hand side. The person seeking the pass must be on the video call, so if that is your child, dont do this while they are in school. Guests should use their discretion when determining whether they should get a DAS Pass for themselves or a loved one. At noon, for instance, you might find that the next time window is at 7 p.m. To avoid being tethered to only one ride for seven hours, your ability to make Genie+ selections is "frozen" for two hours. If you can't pre-register does that mean you have to do it when you arrive or is the service not available at all for non-residents. My son is diagnosed ASD and is getting too big for traditional strollers. More on that later. Puts my son at a distinct disadvantage. Go to the three horizontal lines on the bottom of the app, click that, and then scroll down to the box that says DAS. My husband is blind. Anyone in the party can make the selections for everyone, but the guest with DAS must be present when the return time is redeemed. The Mandalorian & Grogu Surprise Guests in Star Wars: Galaxy's Edge. Living With the Land and Its a Small World each have a boat you can go on with a wheelchair. You "can't plan bathroom breaks''? Create an account to follow your favorite communities and start taking part in conversations. Orlando. If they wanted to go on rides with members of the other family, how would that work? They will then scan your child's pass/MagicBand, then scan everyone in your party's pass/MagicBand that wants to go on the ride. For assistance with your Walt Disney World vacation, including resort/package bookings and tickets, please call (407) 939-5277. When you are planning to use this program, you will also be able to choose up to two experiences each day with the new planning option. Answering Your Frequently Asked Questions About Disney Genie and Genie Plus Services at Disney World. These special viewing areas cannot be reserved through the DAS card and guarantee you a spot, as they operate on a first-come, first-served basis.
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