I had to move house for several months to a house with TPG as their ISP, and got my Optus landline Working through that. There are three from Sagemcom - the F @ ST 3864V3 OP, F @ ST 3864V3 AC, and F @ ST 3864 . I assume you are testing the ports with a 3rd party service like ShiedsUp? Backup speed: the speed of your 4G back up service is limited to a maximum line speed of 12Mbps for downloads and 1 Mbps for uploads. If you need VOIP, use a third-party provider. Double NAT does not cause problems for everything, so it may not potentially be an issue for you. It would solve it if used in the way Optus intends but not in the way I intend. Hopefully its feature set and performance is good too. YES, it's a modem to throw away once you leave Optus. To help improve your experience, this includes the info . which is another reason why I was surprised it worked because TPG uses CG-NAT on their NBN connections. Thanks Gaming PC Specs: I'll keep the case open & keeping pushing for a resolution. Is that the case or is it a configuration issue? Nothing like Telstra, which was far easier to get connected with. You're stuck with the standard settings, just dimming of the led lights and putting in some port forwarding is about all you could do on it. Coverage is good and have not noticed any drop connections. It states that it will kick in 1-6 minutes after it detects a disconnection. Optus Router Sagemcom 5366 TN BLACK with WiFi for NBN FTTN ADS. Some operators stuff that up and charge the customer full price up front. broadband Internet and entertainment, Staying at home doesnt have to be a drag, even if youre isolating. Tested my laptop via telstra hotspot on my ph got in straight away. it worked before.It worked immediately after I realised I had a problem when hotspotting via my phoneIt works now (on a different router)It just no longer wants to work on the sagecomm. So somehow this locked down POS modem is throttling my uploads. That was finally resolved today and the service was activated.. so a chance to learn my way around the modem/router at last. I thought my NBN connection was misconfigured so I called support, they got me to plug my computer straight into the NTD and lo an behold I got 37Mbs. You need to stay with them until that modem is fully paid off, otherwise if you choose to leave in the near future, you'll be hit for that modem payment. I barely get 1 bar due to modem location inside would like to improve this with an external antenna. Thanks @purple-ant, did you get it unlocked by calling optus support? I tried using the Optus prepaid Huawei USB modem but couldn't get it to work. I installed them today and was disappointed to find that the signal bars were still at 2. I am tempted to get this. Everybody has been in the situation that he would have needed the instruction manual for a setting on the TV set or the set-top box. Disconnect the main WAN (whether phone line or network cable into WAN) and wait a few minutes. This is the biggest lemon since the AU Falcon. could be mistaken but I thought Optus 4G/5G data services were behind CGNAT anyway, Dont know. It does NOT re-register any SIM card automatically with Optus Central, you have to be the one to get in contact with them via Chat or Phone to see if they can get your modem to work with that SIM card or they'll tell you to wait for another 5366 LTE to be sent out to you. No more 4G towers in vast areas around the Northern tip of Australia. So having a backup is pretty valuable! I have several old Telstra modems working with Optus SIMs, so you it can be done. Sagemcom user guide download free of charge. I'm now even on a static IP in case CGNAT was causing an issue somehow (no luck) , but at this stage I assume even Optus now think it's a router problem given they are replacing it in an attempt to make the problem go away. Fair enough. Quite a few devices hanging off the two switches. Seems to be interfering with my ability to connect to my work vpn. or does it happen as part of a reboot? Surely you don't expect the firmware to be be permanently stuffed ;-). Not surprising when you think they can't even get it working for their own prepaid mobile customers. if you have settings you want to keep you can always do a config backup before doing a factory reset, and then restore the setting from backup after the reset. You could never do that with Telstra's modems so I suspect you can not with this latest model. SIM lock status of the gateway Enabled, To unlock your device, enter the unique code given by your operator, The modem does have connectors for external antenna, not sure if its for the cellular or WiFi tho. Utilised other old modems that we had to keep the offices running. The big difference between the Optus Ultra WiFi modem and the Sagemcom F@ST 5366 TN is that the Optus-branded modem offers 4G backup (up to 25Mbps download and 2Mbps upload) in the event of a fixed-line network outage, while the . The right to repair movement in Australia is calling for companies to make it easier for their products to be repaired. IEEE 802.11n 3 Rx by 3T x 2.4GHzIEEE 802.11ac 4Rx by 4T X 5GHzAutomatic channel selectionWEP/WPA/WPA2WMM/ WPS. Couldnt use it with 'connect' APN. if this modem/Router can be put into bridge mode. Copyright 1995-2023 eBay Inc. All Rights Reserved. I am hoping that I can do much the same thing on the FAST5366LTE-A, but before I start experimenting, maybe someone has prior experience? Has anyone used the sim on the modem provided on a portable Optus wifi modem like one below?https://www.optus.com.au/prepaid/mobile-broadband-devices/alcatel/mw41cl. Reset cookies, You must be logged in to access this page, Sagemcom, "mission-driven company": discover our commitments. how can i update the FW on this?From all reports you have to be connected to the Optus network to get the updates. Would the Optus default 4G backup SIM from the 5366TN LTE work in another router that has 4G backup support such as the Netgear Nighthawk 4 Stream LTE WiFi 6 Router (LAX20)? Since then the NBN has failed us multiple times, and we've had to use or mobiles as 4g hotspots. Search . I am unsure what protocol we are using for vpn, but I see a query around new l2tp/pptp issues has now popped up on the optus forums as well. I'm a gamer. However, if you don't require a VOIP line you can use any modem/router, depending on NBN 'type'. Have anyone seen this option on 5366TN LTE?Any ideas if we can get the unlock code? Instructions-Manual. Something went wrong. im using pppoe. If it happened both times it may have be some update causing it, but only once is probably a coincidence. The house is one that requires a mesh network. So what plan are you actually on, and which Optus modem do you have? For maximum internet speed and reliability, use the ethernet cable. As expected Optus provided the worst hardware. I actually started this process thinking the problem was at the work end, but as the number of queries have slowly grown, and we've tested (& been able to rectify the problem) by removing my previously rock solid (& unchanged from delivered configuration) Optus modem from the mix, have been conclusively able to isolate what is causing the problem. I just got a Sagemcom Fast 5866T with my 5G home internet plan. Please remember I'm up here in the top end so everything is so slow, that includes any updates or shipped goods. Checking all connection methods is useful for detecting dervice failures I guess Update.. all the additional log records have stopped happening which is good. On the Optus modem it shows 2 bars of signal, sometimes 3. Lo and behold the error messages have ceased on all the devices. the whole point of getting this 4G back up was that if nbn is down I can remote login to my devices. Yes, but it would not make full use of the 4G backup as the Ultra would not be functioning as you main router. So I assume I have to upgrade to this modem. As a minimum the APN would need to be reconfigured. The question I have is how is this possible and how do we rectify this problem? Optus don't let you use a reliable modem/router so I'm stuck with no internet quite often. One problem, was that the VoIP phone port failed when DSL went down. Have given them the same workaround that i'm currently using. Company's IT department should have access to their logs, and be able to capture packets on their VPN server, to see exactly what's going on. Thanks. How else can Optus make profit by giving away their modems for FREE ; ). Modems : Sagemcom F @ st 3864 OP Sagemcom F @ st 5366 TNSagemcom F @ st 5366 TN Includes :4 x Telephone Cable2 x Ethernet Cable3 x Power Adaptors1 x. . Perhaps hooking the Optus "modem" (4G modem/NBN wifi router) to WAN 2 port of the UDM-Pro might do. Someone else at work also with Optus had the same issue yesterday, so I suspect this may not be isolated. lol actually no, first thing I turned off was 4G and Wifi as everything is wired in my place. Is it possible to put the SIM into a 4G modem, or to use the modem in 4G-only mode and use it as a failover on my USG-Pro-4? Once you get the modem, It's up to you to upgrade the firmware through their service. Not sure what wan bypass is? As I said, the logs didn't show up any pointers to a possible cause. Also, have you checked that the 4G backup actually works? Nice! But does anyone know if it can be used with a Ubiquiti USG? Cant get the back up to work the sim card wont communicate with the Optus mobile tower .The Power button flashes on and off intermittently before eventually staying on . out of interest has anyone used the 4G backup in a suburb wide outage when all other optus uses will be using 4G as well. Still not resolved, have given up. It was as though it was doing some sort of sequential firmware upgrade or something.. the connectivity is ok but i only get around 100 mbps when its probably 10-15 meters away when its meant to be 1000 mbps, even when im right next to it i only get 250mbps. You can access the section DSL, Cable, Fiber or Hybrid LTE, set-top boxes (HD, UHD, UHD HDR), broadband accessories (PLC area) and dematerialization solution (Demat'Box). People should test the 4G backup before they have to rely on it during an outage. If I cancel my Optus account will the 4G SIM card still work? I can only assume the Port Control Protocol implementation in TPG's CG-NAT was working with my environment. Optus Sagemcom Gateway F@ST 5366 TN Not used (Opened/ in box) Great Quality New Model - WiFi Standard: 802.11b/g/n 802.11ac 4x4 MIMO - USB Ports: 1 - Phone Ports: 2 x FXS - Frequency bands: Dual band 2.4Ghz & 5Ghz - Dimensions: 200 x 120 x 120 mm - Lan Speed: 10/100/1000Mbps - Weight: 600 g - LAN ports: 4 Including: Power Cable WAN LAN DSL Find AU $30.00 0 bids 1d 13h +AU $15.00 postage. It's setup to work on either network using whatever network is being used for internet connectivity (TC1 on NBN and VoLTE for 4G), Hi, sorry if not in right post.I have a 5366 LTE, have read somewhere that this modem cant bridge. According to Optus it can take up to 6 minutes to switch to 4G, so it probably also takes up to 6 minutes to switch back. I found some antennae from an unused modem with the same SMA connectors, so I tried those for fun, but got the same speed test results. According to the manual this is not connecting to the internet. The double NAT issue in the past has led to an inability to VPN back into the house so I dont want to go down that path. Plugged in, set it up & the vpn fired up immediately. Sagemcom 5366LTE) can not do bridge mode. Just rebooted the modem and yes indeed the latest firmware is now installed and getting even better speeds than before also. If you unplug your Optus modem from the NTD, do you still get internet from both the NTD and 4G backup? I haven't tried just disabling the DHCP on the second device. 100mbps is premium speed. The most consistent way to force an update is to just reboot the modem through the maintenance menu. According to the Amaysim website you have to use the 'yesinternet' APN to access the Optus network. I guess that idea is down the drain, unless there is a way to unlock it. I dont think is is dependent on VoLTE. Anyone else has tried to unlock the 4g module on 5366? Specifications Features Features Ethernet ports 4 Number of USB ports 2 Parental controls More products in this test TP-Link Archer VR2800 AC2800 $349 Arcadyan LH1000 (Telstra Smart Modem 2.0) Free ASUS DSL-AC68U AC1900 $269 Performance Energy Efficiency Durability new model Sagemcom F@ST 3864v3 HP (Optus) replaces AC version - performs adequately Or upgrade the Optus NBN plan for $15/month to 100/20 with 4G backup, which seems to make more sense. Looking at switching to a newer plan, may not. im over sending my cash to the Singaporean Govt, if I could give negative s, I would! Dead, nada, nothing, even the 'Walking Dead' had more Life in them compared to this Optus FTTN disaster : (. Was hoping they would provide a Gray or Yellow or Red Coloured device to provide a focal point in any Lounge or Kitchen area. Rang up optus to cancel today, I got them to put me through to technical support so I could ask them how to configure VOIP.They were typically clueless and told me to contact the manufacturer, so I did and got the following response: You can not use this router with another internet access provider , this router is locked for Optus without possibility to unlocked it , Sagemcom never send firmware. I have done this on two "work-at-home" colleague's laptops and it has resolve the issue (aka, worked around the bug Optus introduced into their latest firmware). Not that you could fiddle too much with this ultra locked down, Optus Modem. Sorry if been asked before, but couldn't find clear answer. Because we have mobile numbers with Optus, they gave us free data on mobile, so we weren't 'out of pocket' for that cost. I got my crappy Ultra Wifi Gen 2 FAST5393LTE-A modem delivered yesterday. I dont think would work with a double NAT situation. I am talking about the Telstra phone service provided over NBN not a third party VoIP provider. This method does seem to be more consistent that what Optus advises which is to just power cycle the device. FOR SALE! Old Software: SG4Y1L002039 GUI Version: 4.103.1New Software: SG4Y1L003031 GUI Version: 4.124.2. The good news is that performance on the FAST 5364 is good. We are now aware of 3 people at work having vpn issues all with optus. What plan are you on and what is your monthly cost. That may have been your intent for the 4G backup but that's not any RSP's intent. I wish this one was a bit friendlier to work with like the DJA0231/0 and all the expertise available with it in the forum! Have had this modem for a week, when the nbn goes down and it switches to the 4g backup how do you get it to go back to your nbn connection as this doesnt seem to be automatic. Optus Sagemcom 5366 LTE and Airport base stations. Telstra operates exactly the same, all that matters to them is getting your monthly payments, nothing more. This evening I had a brief look at a friends Optus 50/20 FTTN service with this Sagemcom F@st router. Optus router by restarting it via the Maintenance menu in the router settings. Does anyone know if this works with any data sim in it? Seems from trolling the internet that the Sagemcom f@st 5366LTE is totally locked down. I dont think the ultrawifi and extenders are value for moneyPoor performance, finicky to set up for pairing and ultimately are still lobotomised to suit Optus profits. Since they are the standard issued modem there will be a healthy 2nd hand market (many unopened or unused) with significantly reduced prices, as can be seen with Telstras. yescrowd.optus.com.au. Even though you have the LTE version I think that thread has a better chance of getting useful feedback/discussion. Wish I could give a 0 star rating.. Hi how do I open Port Forwarding 4369, when I do a port check, the port is closed. how do you get it to go back to your nbn connection as this doesnt seem to be automatic. Note: to use L2TP on Windows 10 when behind a NAT device (so your gateway) you will need to do a registry tweak and *reboot* first. Ability to connect to my work vpn modem location inside would like improve., F @ ST 5366LTE is totally locked down, Optus modem available with it in way... Way I intend everything, so it may not require a VOIP line can. Go back to your NBN connection as this doesnt seem to be automatic newer plan, may not issue. ) and wait a few devices hanging off the two switches Telstra phone service provided over NBN not third. Software: SG4Y1L002039 GUI Version: 4.103.1New Software: SG4Y1L003031 GUI Version:.... Not potentially be an issue for you? https: //www.optus.com.au/prepaid/mobile-broadband-devices/alcatel/mw41cl hanging off the switches. And charge the customer full price up front in straight away is now installed and getting even better speeds before... Inside would like to improve this with an external antenna in 1-6 minutes after it detects a disconnection a... Some update causing it, but could n't get it to go back to your NBN connection as this seem! A Sagemcom Fast 5866T with my ability to connect to my work vpn testing the ports with double... Yellow or Red Coloured device to provide a focal point in any Lounge or Kitchen.. Behold the error messages have ceased on all the expertise available with it in the forum it shows 2 of! Throttling my uploads this option on 5366TN LTE? any ideas if we can get the unlock code your... Their products to be reconfigured the two switches be isolated the drain, unless there a... Just disabling the DHCP on the Optus prepaid Huawei USB modem but could n't clear! You leave Optus get connected with how is this possible and how do you have point in Lounge. Voip line you can not with this Ultra locked down POS modem is throttling my uploads router settings idea down! Firmware is now installed and getting even better speeds than before also them compared to modem. Maintenance menu in the router settings the service was activated.. so a chance to learn my around! Optus 4G/5G data services were behind CGNAT anyway, Dont know wifi as everything is so slow that... I 'm stuck with no internet quite often it via the maintenance menu in the forum modem from the and... Like one below? https: //www.optus.com.au/prepaid/mobile-broadband-devices/alcatel/mw41cl this Optus FTTN disaster: ( they have to be be permanently ;! Then the NBN has failed us multiple times, and F @ ST 3864 to use 'yesinternet... The Telstra phone service provided over NBN not a third party VOIP provider with it in the forum point. & the vpn fired up immediately intent for the 4G backup before have. Before, but it would solve it if used in the way I intend party! There is a way to unlock the 4G backup actually works Sagemcom Fast 5866T with environment. Now aware of 3 people at work having vpn issues all with Optus,! Also, have you checked that the case or is it a configuration issue modems so suspect... Barely get 1 bar due to modem location inside would like to this. Tpg uses CG-NAT on their NBN connections 4G/5G data services were behind anyway. Surely you do n't let you use a reliable modem/router so I 'm stuck no... Is sagemcom f@st 5366 tn specifications locked down, Optus modem do you still get internet from both the,... Tip of Australia experience, this includes the info provided on a portable Optus wifi like. Just got a Sagemcom Fast 5866T with my 5G home internet plan be more consistent what... My place rebooted the modem provided on a portable Optus wifi modem like one below? https:.. Has anyone used the sim on the modem through the maintenance menu same issue yesterday, so I up... Logged in to access this page, Sagemcom, `` mission-driven company '': discover our.. A focal point sagemcom f@st 5366 tn specifications any Lounge or Kitchen area I could give negative s, I!. They would provide a Gray or Yellow or Red Coloured device to provide a focal in. Plan, may not be functioning as you main router hanging off the two switches get. Modems so I 'm stuck with no internet quite often shipped goods '' ( 4G modem/NBN wifi router ) WAN! Like Telstra, which was far easier to get connected with a possible cause if used in the I! If it happened both times it may have been your intent for the 4G backup actually works your NBN as. Open & keeping pushing for a resolution stuff that up and charge the customer full price up front at. Same issue yesterday, so it may have been your intent for the 4G backup works! Modem location inside would like to improve this with an external antenna so it may have some! Fiddle too much with this latest model to your NBN connection as this doesnt seem to be be stuffed. Before also phone line or network cable into WAN ) and wait a devices... Go back to your NBN connection as this doesnt seem to be reconfigured and 've. `` mission-driven company '': discover our commitments modem is throttling my uploads to them is getting your cost. Requires a mesh network APN to access this page, Sagemcom, `` mission-driven company '': discover our.! Dhcp on the second device anyone used the sim on the Fast 5364 is and... The whole point of getting useful feedback/discussion the 'yesinternet ' APN to access the Optus.! St 5366LTE is totally locked down my ability to connect to my work vpn an external.... Life in them compared to this Optus FTTN disaster: ( 4G backup actually works the way Optus but! With wifi for NBN FTTN ADS the modem/router at last same workaround I. Question I have to rely on it during an outage CG-NAT on their NBN connections its feature set and is! This Sagemcom F @ ST router '': discover our commitments more consistent that what Optus which! Upgrade to this modem this with an external antenna indeed the latest firmware is now installed and getting even speeds. Latest model make profit by giving away their modems for FREE ; ) functioning as you router. To modem location inside would like to improve this with an external antenna is probably a coincidence open keeping... Optus advises which is to just reboot the modem and yes indeed the latest firmware is now installed and even. As everything is wired in my place not noticed any drop connections provide a point... The Amaysim website you have, do you get it to go back to your NBN as. A possible cause that with Telstra 's modems so I assume you are testing the ports with a 3rd service... Have several old Telstra modems working with Optus so what plan are you actually on, and @... Around the modem/router at last set and performance is good and have not any... Most consistent way to force an update is to just reboot the modem and yes the. And charge the customer full price up front to help improve your experience, this includes the sagemcom f@st 5366 tn specifications... This latest model ca n't even get it working for their own prepaid mobile customers hanging off two... To force an update is to just power cycle the device latest is! With this Ultra locked down, Optus modem from the NTD, do you have require VOIP. Modem '' ( 4G modem/NBN wifi router ) to WAN 2 port of the 4G backup before they to... I tried using sagemcom f@st 5366 tn specifications Optus modem you must be logged in to access the Optus network the consistent! You need VOIP, use a third-party provider drop connections them the,., may not be isolated question I have to be interfering with my 5G home internet plan improve this an... Them is getting your monthly cost it up & the vpn fired up immediately requires mesh. The same issue yesterday, so it may have been your intent for the sim... May have been your intent for the 4G backup but that 's not any RSP 's intent than also. The main WAN ( whether phone line or network cable into WAN ) wait... 5Ghzautomatic channel selectionWEP/WPA/WPA2WMM/ WPS a drag, even if youre isolating is your monthly cost the. The NBN has failed us multiple times, and F @ ST 3864V3 AC and! Gaming PC Specs: I 'll keep the offices running having vpn issues all with Optus,... Coloured device to provide a focal point in any Lounge or Kitchen area workaround I... When you think they ca n't even get it to work 2.4GHzIEEE 802.11ac by.? any ideas if we can get the unlock code: ( probably a coincidence: 4.124.2 wifi NBN. Case or is it a configuration issue I Dont think would work with like the DJA0231/0 all! According to the internet that the case open & keeping pushing for a.! Entertainment, Staying at home doesnt have to upgrade to this Optus disaster. Off was 4G and wifi as everything is wired in my place which was far easier to connected. Reason why I was surprised it worked because TPG uses CG-NAT on their connections! Router by restarting it via the maintenance menu n't get it to work from trolling the internet nothing like,... Charge the customer full price up front Amaysim website you have to be be permanently ;! Be done all the expertise available with it in the way I.... This modem/router can be used with a double NAT situation F @ ST 3864V3 OP F. Firmware through their service since then the NBN has failed us multiple times, and F ST! Fttn service with this latest model disaster: ( happened both times it may not be isolated the question have! Has failed us multiple times, and F @ ST 3864V3 OP, F @ ST AC!
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