Solution:Please increase the PIR sensitivity to see if the problem could be fixed or not:How to Set up PIR Sensitivity via Reolink Software. Also, be careful in handling your device. Make sure you insert the SIM card in the correct way, you can refer to the article here for. If you didnt observe problems before you did it, then theres a high chance that the error occurred due to ROM flashing. :). Si vous avez besoin d'aide, veuillez contacter Reolink avant de retourner votre produit. I ve tried all solutions except the rooting and also visited the Samsung care but still the problem persists. So you never miss a thing. The models supported by Reolink Clouded inches a countries may be variously. If you sack not access your camera remotely, plea check aforementioned network such your camera is connected to or switch to other networks to see if it works. Hi Suzzane! But so far no go with the new ATT SIM. Thanks for your feedback! Apply the foam by removing the back cover and placing it over the SIM card area. Put it in another phone, working 100% I'm about to just returns the whole video. If possible, you may use the SIM card from other service providers in your country to see if it works.You may refer to this article to choose the right SIM card for Reolink Go. REOLINK GO PT OPERATIONAL INSTRUCTION Pdf Download Cause 1. Incorrect model version. Examine your SIM card. If you dont have a SIM and will not be using one, using a notification blocking app will do the trick. Cause 3. I only download apps through Google Play, and (regardless of always having my phone covered by a rubber Otterbox), it has been thrown (not by me) AND dropped before, with no resulting problems. I just bought the camera and I am a Telus user but this camera is not supported by them. Thank you for this helpful article. Hopefully, this will help get your Android back to normal. There're several possible causes for the problem: The PIR sensor fails to trigger the alarm. If the LED won't turn on, please reinstall the battery or try to charge the battery for one hour and try again. Here are some troubleshooting tips for Reolink Go. If it fails to perform the exact same way, please reset the camera; if the problem still exists, you may follow the table below to troubleshoot the issue. Connection Failed" I rest camera but still same message. La mayora de las, preguntas se pueden responder a travs de nuestro centro de soporte en lnea en. Would you consider to swap both SIM and microSD between the cams? Check also that the microSD is still good. Is there any way around this sim card issue when you are in Canada???? Check that you are able to browse the Internet. Please download a browser that supports JavaScript, or enable it if it's disabled (i.e. If the SIM card can't be recognized by the Reolink Go, there are several possible causes for the problem. How to Activate the SIM Card for Reolink 4G Cameras Restart your Android device. My new samsung a50 now detecting no simcard when I insert my airtel sim rather than sim is working properly in other devices and other sim cards working in my device. Whether it's the EU, US, or AU version. With more help/information is need, please, How at Check Whether the Solar Board is Charging aforementioned Battery press Not, How to Select up PIR Sensitivity via Reolink Software. Solution: Try to verify your email by clicking "Email Test" onReolink Clientorvia Reolink Appto see whether the information you entered is correct. Please take the information on. Learn More, Bringing Up New Products Check Out What's Coming Next Solution:Please increase the PIR sensitive to see if the problem could be fixed or not:How to Select up PIR Sensitivity via Reolink Software. Log in Check if the SIM card is not fully inserted and insert it again. Easily position the weather resistant solar panel to maximize sun light exposure. Incorrect operationSolution:Make sure that you havebound the camera to the Reolink Cloudvia Reolink App in the correct way.Cause 2. Copyright 2023 Reolink. ago I donno what to do now. Here are recommended Positions Please increase the PIR sensitive to see if the problem could be fixed or not: For the battery-powered camera, it could will charged if an temperature is out are the charging temperature range (. Here we will take some examples to guide you on how to activate SIM cards from different providers. SIM card does not support Reolink camerasSolution: Change to another SIM card. If you fail to receive the email alerts from your Reolink battery-powered cameras, you may follow the troubleshooting tips listed below to solve the problem. assistenza online all'indirizzo https://support.reolink.com. @pmcgrinder_513088070992115 Would you consider to swap both SIM and microSD between the cams? Join the Commnunity to get all the latest news, tips and more! There are several possible causes for the problem: : Make sure that the PIR sensor or the camera is installed in the direction crossing the possible intruder instead of facing it. Thanks for your interest. When re installed sim card and put the battery back in I got a connection failed in the beginning but now get "the sim card cannot be recognized". You can click again to cancel and feed back again. Additionally the LED under to micro-USB port will keep flashing in red/orange, then you mayor take aforementioned battery outside press reinstall it to the camera to charge with adenine test. Then check if the camera will sound alarmed. Wenn Sie Hilfe brauchen, kontaktieren Sie bitte Reolink Support Team zuerst, bevor Sie Ihre, Bestellung zurcksenden.Meiste Fragen oder Probleme knnen von unserem Online Support. Check if the SIM card is facing the reverse direction. Watching get gushing, playing registrations, uploading videos to and cloud, furthermore sending push/email notifications will also consumed data. 2. If you noticed that your camera won't charge, below are some causes. I googled a whole week and no posts referring to unknown IMSI and also no fix to my problem! Connection Failed" I rest camera but still same message. Sorry about that. Need help with Reolink GO cellular service, Scan this QR code to download the app now. Submit a request - Reolink Support 0 5 months later Lancoa 12 Sep 2022, 09:01 @candacesirianni_523785854226598 hi by any chances did a sim card work for you here in canada?? There're several possible causes for the problem:Cause 1. To verify that third-party apps dont cause it, run your device in Safe Mode. Terms . Traditional messaging applications are often costly, so, Read More How to Share and Send Any File on Android via WhatsApp and SMSContinue, Did you accidentally delete an Android app on your devices home screen? Bell, Rogers, Vidotron, Freedom Mobile, SaskTel, Fido, Vodafone (4G LTE ONLY), Three (4G LTE ONLY), O2, EE, Vodafone (Prepaid SIM card ONLY), JT, China Mobile, China Unicom, China Telecom. Make sure you turn off your Android device before installing or removing SIM cardsotherwise, you may harm the device or the card. If you are, then youve come to the right place. Put the SIM card into your mobile phone and disable the PIN. Never miss Reolink hot deals, news, and updates tailored for you. Thank you for your feedback. When you installed the SIM card and battery to the Reolink Go, the blue LED under the lens will keep turned on for about 5s and then you will hear avoice prompt Network Connection Succeeded. I pulled the sim card out and reinstalled it multiple times and now get "THE SIM CARD CANNOT BE RECOGNIZED" Battery is charged.I hear the sim card Click when I start up camera but still no luck, I have 2 reolink go camera's and the other one works fine, seems like the sim card on the broken camera is not correctly installed, the sim card is not "set"in camera. With more help/information is need, pleasesubmit an requestto our support team for further assistance. Restoring the original ROM of your phone will fix the issue. Cause 2. For Reolink Go, press the iron sheet on the SIM card slot so that the SIM card can contact well with the camera. If the PIR sensor fails to trigger any kind of alarm within the hidden area (including phonic warning, push, recording and email), want follow the issue tips listed below to solve the report. If so, take a close look at the SIM Card. My sim card is working in another phones but not in mine. Realink Reolink Go / Reolink Go Plus 4G Smart Camera User Guide The SIM card cannot be recognized. Reolink fail, SIM card Discussion I just got my Reolink Go PT and a brand new SIM card from T-Mobile, only to arrive home to have the camera fail to recognize the SIM card. Without further ado, here are 20 different ways to fix "No SIM Card Detected" issues on Android phones or tablets. Watch even the smallest details in low light conditions. You may see how toconfigure the PIR scheduleto set a proper schedule for the PIR sensor.Cause 3. Submission failed. Perhaps you can remove dirt or debris. If it's not, please refer toReolink Camera Email Test Failed and Sent Receive FailCause 2. Reolink Store|Support|About Us|Privacy Policy|Terms and Conditions. Is the gold side clean? @candacesirianni_523785854226598 We recommend the following service providers in Canada to you, Rogers, Vidotron, Freedom Mobile, SaskTel, and Fido. Whether it's matched with your country. If it's not, please refer to, Reolink Camera Email Test Failed and Sent Email Fail, No email alerts will be sent when the PIR is scheduled to be turned off. How I know this Hi there! Cause 3. @pmcgrinder_513088070992115 not just the SIMboth SIM and microSD. The PIR sensor is nay properly installed.Solution: Make sure that the PIR sensor or one camera is installed in the direction crossover the possible intruder instead of facing it.Cause 2. Submission Failed. Watching live streaming, playing recordings, uploading videos to the cloud, and sending push/email notifications will also consume data. Then check if the camera will sound scared. * Needs a SIM card and cellular data plan before using. for a few minutes. The above data are provided by internal laboratories, and are obtained under specific test conditions. If you fail to bind the camera to the Reolink Cloud, here are 3 possible causes of the problem for your reference. Improper charging temperatureSolution:For the battery-powered camera, it cannot be charged if the temperature is out of the charging temperature range (0~60). On the camera that works I push the sim card in and it stops on the broken camera I can push the sim card in and it keeps going and can move left to right ? My phone has had no system updates for a while. Please try again later. I did it and since I get no sim detected but my sim is working ! Change network mode to auto. For other Reolink Go supported mobile network service providers' users, we highly suggest purchasing a Reolink Solar Panel to go with it for continuous power. If the camera says "SD card cannot be recognized", please also try to press the iron sheet on the SIM card slot so that the SIM card can contact well with the camera. Thank you for your feedback. La, plupart des questions peuvent tre rpondues via notre centre de support en ligne l'adresse, Se avete bisogno di aiuto, le chiediamo gentilmente di contattare Reolink prima di restituire il, prodotto.La maggior parte delle domande pu essere risolta tramite il nostro centro di. Reolink tech has no answers ?? Center beantwortet und gelst werden: https://support.reolink.com. Turn off your phone and unplug it from any power source. Solution:Try toaccess your camera remotelyto check if your camera is stably affiliated to the Internet. This proves that the SIM is fine. If your answer is yes, you need to make sure the SIM card inserted in the security camera has been pre-activated. Anyone have any advice? Do you know if the camera was subjected to a harsh environment? A poor network connection will consume more data than a normal connection since it will send more connection packages to the server. YourSIMcardmayslideinitsslotwhenyourphoneisdropped,whichwillpreventyourdevicefromreadingtheembeddedchip. Solution:No email alerts will be sent when the PIR is scheduled to can turned off. Although it might seem like a cheap fix to your SIM problems, this method works for many to avoid no sim card detected notifications. Select if which SIM my is not fully inserted, recognize this. If you find that your camera has consumed much data during normal use, here are some possible explanations for your reference:1. Applies to: Reolink Go, Go PT, Go Plus, Go PT Plus, Duo 4G, Duo 2 LTE, KEEN Ranger PT Vodafone V-SIM card: It can be activated in Germany, the United Kingdom, Spain, Italy, Ireland, Portugal, Greece, and South Africa. The battery is exhausted.Solution: Charge the camera with an adapter or check if the solar panel is charging properly. Now I have to wait for a couple days. After replacing sim card I would get "Connection Failed" I rest camera but still same message. If its still within the time limit then youre in luck!
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